PROFESSIONAL SUMMARY:

• Over 15 years of IT experience working as a Business Analyst/Principal Consultantin Business System Analysis, Requirement Gathering, Development and Project Managementin Commercial/Consumer Banking.
• Rich domain expertise in Commercial Banking - treasury and payment solutions, Consumer Banking - Customer Relationship Management, Capital Market - trading portal, and Healthcare domains.
• Excellent Confidential Stakeholder Management and solid experience in liaising with Business Users, Program Directors, Project Managers and Technical Architects.
• Proven skills in GAP Analysis, Impact Analysis, Requirements Elicitation, analysis and validation.
• Lead business analysis effort with both on-site and off-shore teams for a large product upgrade program of a leading bank in USA.
• Expertise in grooming features Confidential Program Team level and User Story grooming for the Scrum Team ensuring the development code delivery per requirements.
• Support Testing Team during Functional Integration testing and defect triage.
• Facilitate User Acceptance Testing (UAT) and End User .
• Proficient in using HP-ALM, Bugzilla, SnagIt,Rational Requirements Composer (RRC), Agile tools like Rally, VersionOne -project management tool, MS Excel, MS Word and MS Visio (create UML diagrams).
• Comprehensive knowledge and solid experience in SDLC methodologies like Waterfall , and Agile (using Scrum) and Defect Life Cycle .
• Worked on different IT projects gaining experience in end to end life-cycle of projects starting from requirements, design, development, testing and production implementation to user .
• Experience in writing User stories, Functional Specifications and Workflow charts based on user requirements.
• Well versed in SQL query using TOAD for data analysis and reporting.
• Extensive experience in testing software including Regression Testing, Functional Testing, Smoke Testing, Integration Testing and User Acceptance Testing.
• Self-motivated; able to set effective priority to achieve immediate and long term goals, manage (MULTIPLE) project tasks, and meet changing priorities and tight operational deadlines.
• Team player with excellent communication and problem solving/analytical skills and the proven ability to work well with a wide variety of people ( on-shore and off-shore) Confidential various levels, foster cooperation and collaboration among individuals in the work unit, and help team resolve challenges constructively; focused on meeting customers’ requirements and expectations.

TECHNICAL SKILLS:

HP: ALM, Rally, VersionOne, Rational Request Composer, MS Visio, MS Excel, MS Word, SnagIt

Project Management Tools: MS Project, MS Office

Implementation Methodologies: Agile (Scrum), Waterfall

FinacleCRM, Universal Online Banker, SAP: Project System.

Technologies: Java/J2EE, JavaScript, HTML/XML, VoiceXML, ORACLE, DB2, MS-SQL.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Principal Consultant/Business Analyst/Subject Matter Expert

Responsibilities:

• Manage the requirement elicitation of product modules like System Administration, Company Administration, Reports and Authentication through discussions with Business, Operations and Product Vendor team members.
• Groomed product backlog (features and user stories) with relevant stakeholders and Scrum teams.
• Anchored sessions/workshops with stakeholders (Business, Operations, IT team and Vendor Track Owners) to validate the requirements.
• Responsible for review and delivery of system requirement specifications for identified functionalities.
• Supported Project Testing team in triaging defects during integration testing.

Environment: DB2, Java, Mainframe, MS Office, MS Visio

Confidential

Principal Consultant/Business Analyst

Responsibilities:

• Manage the requirement elicitation of customer on-boarding and other trading functionalities like Equity buy/sell, Market Watch and customer ps maintenance through discussions with Business, Operations and Product Vendor Team members.
• Anchored sessions/workshops with stakeholders (Business, Operations, IT Team and Vendor Track Owners) to validate the requirements.
• Responsible for review and delivery of Functional Requirement Specification, Use Case Design, Screen Design and Visual Designs for identified functionalities.
• Assisted the Project Team in Technical Design Reviews for providing optimal solution.

Environment: Oracle DB, Java/J2EE, Websphere, MS Office, MS Visio

Confidential, Chicago, IL

Business Analyst /SME/Project Manager

Responsibilities:

• Involved in the requirement discussion with respect direct banking functionalities starting from online app. submission, product selection, creation and customer, eligibility calculation based on the type of products and customer details, and till account creation in core banking solution.
• Perform gap analysis, identification of product enhancements, customization requirement and Third Party System Interface requirements.
• Conduct review and delivery of functional requirement documents, screen designs and interface requirement documents.
• Responsible for reviews of technical design and test cases
• Co-ordination with other solutions (Origination, e-Banking, Core-Banking) for system integration and testing.

Environment: Oracle DB, Java, MS Office, MS Visio

Confidential

Business Analyst / Project Manager

Responsibilities:

• Responsible for project deliverables from requirement to go-live which included enhancements in CRM solution across modules, CIF (Customer Information File), Marketing and Support.
• Collaborate in requirement discussions and analysis of functionalities with respect to contact, prospect, customer creation, marketing related enhancements and incident and service requests related enhancement requirements in the product.
• Review offunctional design, technical design, and code for the development of multiple functionalities in CRM.
• Support for System Integration testing by Testing Team.

Environment: Oracle DB, Java, PeopleSoft Financials, MS Office, MS Visio

Confidential, Mountain View, CA

Project Lead

Responsibilities:

• Gather requirements through discussions with Business Team of Confidential, USA.
• Lead the team to develop and deliver the application based on approved requirements.
• Support the Client Team during User Acceptance Test phase.

Environment: Oracle DB, CGI, Confidential Voice platform, MS Office, MS Visio

Confidential, Oakton, VA

Project Lead/Module Lead

Responsibilities:

• Gather requirements through discussions with Business Team of a national credit bureau for proposed application.
• Lead the team to develop and deliver the application based on approved requirements.
• Support the client team during User Acceptance Test phase.

Environment: Oracle DB,Oracle-Workflow, Java/J2EE, MS Office, MS Visio

Confidential

Software Engineer

Responsibilities:

• Coding, code reviews and unit testing of application.

Environment: Oracle DB, Java, GEMINI (ERP), MS Office, MS Visio