Business Systems Analyst Resume

CAREER SUMMARY:

An innovative, intelligent, and energetic visionary with 20 years’ experience in infrastructure migrations, software upgrades, and process automation. A strategic thinker with skills in project management, business analysis, network engineering, and technical sales. Experienced in motivating teams, building relationships, identifying opportunities, defining solutions, and solving problems.

KEY STRENGTHS:

Brainstorming innovative products, services, and solutions.
Logic and abstract reasoning skills (99% Mensa scores).
Rapidly understanding complex technology.
Building relationships (executives, stakeholders, vendors, development teams).
Technology infrastructure proposals, plans, and presentations

PROFESSIONAL EXPERIENCE:

Confidential

Business Systems Analyst

Responsibilities:

Worked on an autonomous, cross - functional, infrastructure migration Scrum team.
Researched, analyzed, wrote, and achieved user acceptance on 100- system profiles.
Created user stories, use cases, process models, and d Confidential flow diagrams.
Led meetings with Subject Matter Experts (SME) and technology Managers.
Established strong stakeholder relationships and evangelized the new Azure platform.

Marketing Consultant

Confidential

Responsibilities:

Developed strategic marketing plan to refine the company brand, adapt products to meet emerging demands, and attain additional Venture Capital.

Confidential

Senior Consultant

Responsibilities:

Presented proposals to executives and management teams.
Cut staff by 10% using cloud service migrations and virtual deployments.
Managed project budgets, schedules, and vendors for a 15% profit growth in 2 years.
Telecom project improved customer retention and doubled staff phone productivity.
Created video and document tutorials to cross train staff for team redundancy.

Project leader and Business Analyst

Confidential

Responsibilities:

Analyzed startup competition and developed a strategic marketing plan.
Increased collections 12% using tools to validate, correct, and resubmit claims.
Automated Confidential t check-in, verification, scheduling, and reduced staff by 1 Confidential .
Improved Confidential t referrals and satisfaction by cutting calls sent to voicemail by 75%.
Wrote HIPAA guidelines, project plans, security policies, and staff IT rules.

Confidential

Senior Consultant

Responsibilities:

Developed an automated Excel tool to generate customer sales proposals 75% faster.
Created a commission model planning tool to use for new business launches.
Provided business analysis, troubleshooting, and IT support with 99% client uptime.
Created ‘How To’ videos that reduced new employee time by 50%.

Confidential

Technical Sales Executive

Responsibilities:

Supported technical sales by presenting complex Voice User Interface (VUI) solutions.
Reported to Product Management Director and presented our solutions at trade shows.

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