SUMMARY:

• With more than 20 years experience as an IT Business Analyst, project manager and an IT Informatics, client/ server implementation specialist, one must apply some degree in multidisciplinary approach to accomplish IT stakeholders’ goals.
• Having a working knowledge in computer programming, using high/low Level languages, and expert capability on Technical Communication delivery, also requirements engineering analysis, one is able to deploy tools that must be employed to actualize IT application development and clientele outputs.
• All of the above effort requires teamwork and IT managerial experience with some understanding of cost and plus benefit analysis measures applied upon timelines. To bring together a force of talented minds to converge upon a stakeholder IT deliverable, it requires years of experience in knowing how and why data is only a useless undefined thing floating about until IT model that data into defined form of useful information.
• As an expert in developing methods and procedures documentation deliverables, one must be competent in the use of up - to-date, state of the art office automation tools and standard IT development approach. Tools such as Microsoft Office Professional suite; WordPerfect Professional Suite; Open Office; FrameMaker and other Adobe professional office automation products, helps an experienced and highly self-motivated and educated decision support IT business analyst to deliver within budget and on time through a systems development life cycle methodology a set of, agreed upon, clientele deliverable(s).
• User Guides
• Operations and Procedures Documentation
• On-line Help Development
• System Requirements Specification(s)
• Systems & Programming Documentation through best practice methods
• Internet/Intranet/Extranet Development & Publishing
• Operations systems tests and Procedures Documentation
• Proposals, Specifications on business and functional requirements
• Disaster Recovery Plans
• Desktop Publishing and Graphics (OPEN Source Software)
• Security Compliance Validation & Verification
• Risk Management
• Requirement Analysis (SDLIC, OPEN, CMMI)
• Systems Integration Management & Designs (BPR to mesh with CRM)
• Functional Specifications
• Change Management (BPR and security)
• Quality Assurance and Testing
• Data Analysis
• Compliance Validation (security)
• My work experience above began long before ITIL standards was established and so I am without its certification, but I would be more than agreeable to attending one of their three day boot camps just to see what they offer that is so different from what I had already established over these years.
• All versions to the current 2003 MSOffice Professional tools; all versions of WordPerfect Office Professional, FRAMEMAKER 3.x, 4.xx, 5.xx, 7.1; XEROX VENTURA PUBLISHER; QUTTROPRO, EXCEL, LOTUS suites; MICROSOFT Project; Access Basic, Access database, C, C++, IBM WORKS BONUS PACKAGE; X-Windows editors; UNIX shells; MS-Visual Studio 6.x along with In Focus Systems requirements UML development tools that supports business systems analysis; UNIX application development environment, such as KDE and many others along with MySql; TOra; GUI database application development tools, such as MS-ACCESS; MS - SQL Server 2005; Microsoft Visual Studio code name Orcas, .Net 3.x platform and Paradox Visual Object Relational Database Designer; Sybase PowerDesignerV12 and J2EE.

TECHNICAL EXPERIENCE:

PC Operating Systems, Networks and Distributive Business Applications: DOS, WINDOWS, OS/2 and UNIX V, Linux 2.xx -5.xx, OS/MVS, CICS, VTAM, HPUX, BANYAN VINES, LAN/WAN, all WINDOWS version to current XP, OS/2 Warp 4, NOVELL, TCP.IP, SNA, LU6, IBM OS 390.Linux, kernel 2.xxx, to 8.XX.

Mid-Range and PC(s) Hardware: Confidential & Confidential 6300/6386dx, IBM-AS400, IBM NT Server, INFOCUS 486DX 133 CLIENT \SERVER, PENTIUM 166, Compaq Prioris 200P, Digital Starion P150, NEC, Alpha 255/233, IBM INTELICENTRE, IBM ThinkCentre Series, IBM OS/390 and the most up-to-date state-of-the-art hardware and software systems serving decision support in all established and emerging disciplines.

Software Compilers used: BASIC, ObjectPal, Basic Access, VB4.X, VB6, C, BC++, OS/2 REXX, ASSEMBLY, CICS, Fourth, Perl, Sybase, Confidential -Sql, JDeveloper4, Oracle, 7.3., Oracle 8.1.7., Oracle10g SQL*Plus and UNIX shell scripts.

Database: Oracle 8; Access 2003; MySql, SQL; Btrive; SmallTalk Object; DBII; Sybase; INFOCUS Enterprise ENTITY RELATIONAL DATABASE Management System, Lotus Approach and Lotus Notes Mail, Paradox Visual Database Designer and ObjectPAL; Oracle, 7.3., Oracle 8.1.7., Oracle10g, HSQLDB, MS-SQL Server (transac-sql), Sun Microsystems Netbeans IDE with XTT on J2EE base.

Spread-Sheet / Database Combined: MS-Excel, Corel Quattro Pro, Lotus 123 / Approach

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Executive Consultant/Technical Writer on VLDB / UNIX / Windows NT 4.x & 2000 + Sybase 2000 - 2001 ISO9001 standards.
• Medical and Pharmaceutical standardization (international)
• Used MS Office suite including MS Word 2003 and WordPerfect Suite automation tools

Confidential

Responsibilities:

• Worked with Human Resource department Access Database desktop application in Microsoft Office Suite.
• Job description was to maintain HR data, writing modules, forms, and generate reports using Access Basic Language.
• Modify advisement campaign using HTML Help (RoboHelp) authoring tools.

Confidential

Responsibilities:

• Deliver technical writing and business systems analysis reports upon the implementation of a new remote trading system tool.
• This was a clearinghouse enterprise that use LAN / WAN and ISPP to provision desktop applications that facilitates remote dealer transactions.
• My delivery was a schematic design of the whole corporate networks and operations user manual interface on each server backup and restore procedures.
• This project was successfully implemented.

Confidential

Responsibilities:

• Deliver technical writing and business systems requirements analysis on accounts department hardware assets and desktop database software.
• Implement database maintenance through queries, form designs, and generate reports for administration using Access Basic language in Microsoft Office Suite.

Confidential

Responsibilities:

• Project Management; Business Analysis, Technical writing: Complete the last phase for Confidential Development and Project Planning & Management of Confidential & Confidential, FIXML and MDXML on-line high speed specification design trading products and services.

Confidential

Responsibilities:

• Validate and verify Center of Excellence documentation maintenance towards Y2K compliance using FrameMaker 3.xx to 5.xx.
• Responsibilities entail general maintenance and updates of knowledge based documentation developed originally in UNIX FrameMaker 3.x., then migrate into Windows NT FrameMaker versions 4.x and 5.xx formats.
• The process involves Converting old FrameMaker documentation in FrameMaker 4.xx up to version 5.1x.
• Some of this knowledge based documentation required PostScript printing, then conversion into Adobe Acrobat Portable Document Format ( Confidential ) to facilitate storage and Access across platforms by technical and user groups.
• The objective was to meet Y2K compliance, ISO9000xx compliance and internal standards.

Confidential

Project Manager

Responsibilities:

• Technical writing procedures and development of the Unified Pricing Application, and Underwriting Desktop Reports development.
• Applying InFocus methodology of mapping and assembling discrete components.

Confidential

Technical Writer Business Analyst

Responsibilities:

• responsible for the GTE ORDER ENGINE SYSTEM documentation and defining Black box algorithm.
• Duties included designing data flow diagrams through JAD/RAD methodology.
• The documentation was developed in VISIO and MS-WORD.

CONSULTANT

Confidential

Responsibilities:

• As a Technical Writer/ Business Analyst, responsible for writing federal contract proposal documents for systems engineering designs.
• Duties included performing requirements analysis for federal/ local governments and contract negotiation procedures.
• Developed software and hardware solutions for complex business issues.
• Also responsible for personal computer networking (Local Area Network Wide Area Network) utilizing various environments and platforms.
• Developed business cases and responding to government Request For Proposals (RFPs).