SUMMARY:

Over 7 years of industry experience as an Analyst/Business System Analyst with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling, and a solid balance of business process analysis and technical experience. Possess excellent client interaction and communication skills. Experience working in complex, cross - functional and geographically dispersed team environments.

EXPERTISE:

• Requirement Elicitation & Management
• Business Process Flow
• Business Process Modeling
• Requirements Analysis
• Agile Methodologies
• SDLC
• Joint Application Development
• Microsoft Office
• Gap Analysis
• Use Cases
• Public Trust Clearance Active
• User Acceptance Testing (UAT)
• Facilitation
• Rational Suite
• Microsoft Visio
• Waterfall Methodologies

PROFESSIONAL EXPERIENCE:

Business Systems Analyst

Confidential

Responsibilities:

• Facilitate stakeholder meetings to identify and develop requirements.
• Interface and collaborate with a diverse range of project staff, including project managers, PMO support staff, business analysts, developers, technical analysts, system architects, etc. within various projects at the Internal Revenue Service (IRS).
• Organizing and facilitating Joint Application Development (JAD) sessions with project stakeholders and subject matter experts in order to capture and analyze information needs and functional requirements to deliver the following artifacts as needed: Functional requirements (Business Requirements Document), User Stories, and Process Flows.
• Liaise with UX designer to develop GUI screens used as knowledge artifacts for system development.
• Utilizing requirements management tool Rational (CLM, RM & QM) to store requirements and develop product backlog and knowledge artifacts.
• Gathering requirements quickly and efficiently with minimal to no instruction
• Participating in Requirements Review Sessions and Visualization Comment Review Sessions with stakeholders, capturing feedback and revisions
• Functioned as single Lead BSA for Collections Time Reporting System (CTRS) and worked closely with stakeholders to define scope and gather requirements.
• Managing multiple versions of technical documentation
• Organizing and managing large amounts of requirements for each project
• Facilitate requirement walkthroughs with developers, subject matter experts (SME), system design experts and various members of the IT and business teams in various stages across the SDLC process.
• Utilizing MS Visio to create various flow charts, use case and sequence diagrams to provide detailed outline of the various actors of the system and how the various components of the system interact.
• Act as a primary liaison between the business unit and the IT unit in order to define and decompose requirements while staying within scope, schedule, and budget.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Assist the various test teams in composing, defining, and executing user acceptance testing criteria, test plans, test scripts, test reports, and logging defects at various stages of the test cycle to identify, document, and fuel swift corrective actions.

Business Analyst/Scrum Master

Confidential

Responsibilities:

• Interface and collaborate with a diverse range of project staff, including project managers, PMO support staff, business analysts, developers, technical analysts, system architects, etc. within the Department of Confidential (VA) and Confidential Corp.
• Facilitated requirements elicitation sessions to document and analyzed VA requirements for various projects.
• Facilitate daily SCRUM calls between the VA and other vendors and also worked with PM to ensure impediments are documented and managed.
• Worked closely with the VA to ensure that user stories created in Change Requests and Requirements Specification Document (RSD) were accurately documented.
• Facilitated Requirement elaboration calls and also served as a scribe whenever needed.
• Documents discussions, decisions, and actions in meeting artifacts stored on VA SharePoint. Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
• Reviews business changes and ensures efficient and comprehensive translation into functional requirements.
• Coordinates with business and technical representatives for upstream and downstream dependent systems and services to identify and scope cross-functional requirements.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.
• Provides consultation on concurrent complex projects and serves as specialist in most phases of systems analysis. Considers the business implications of the application of technology to the current and future business environment.

Business Systems Analyst

Confidential

Responsibilities:

• Decomposed Cash Withdrawal epics into User Stories that can be fully completed by sprint team.
• Worked closely with Confidential team, FIS and other vendors to ensure user stories were properly understood and tested and the acceptance criteria were met.
• Responsible for the management, refinement, traceability, and documentation of stories/requirements
• Member of core agile team, actively participating in planning, retrospectives, demos and daily stand-ups
• Continuously developed knowledge and skills on systems that the Sprint Team interacts with (understands what can/can’t be developed, identifies potential issues, etc.)
• Regularly led team through grooming and estimation sessions for stories that are being prepared for the next sprint
• Worked across Sprint Teams with other BSAs to ensure all stories are completed for the shippable product
• Ensured system standards, target capability architecture and long term objectives are included in requirements gathering and solution design
• Updates and refines story backlog to ensure consistent stream of Sprint Team ready stories
• Worked with other team members to create/update required documentation artifacts to support delivery and living system documentation with necessary detail, as needed
• Worked independently with users to define concepts and clarify functional and non-functional requirements on a daily basis.
• Gathered and documented the requirements that are critical to the business mission and using those requirements to design application software.
• Assisted in developing test plans, test cases and performed regression Testing
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from the user perspective.

Risk/Business Systems Analyst

Confidential

Responsibilities:

• Worked independently with users to define concepts and clarify functional and non-functional requirements on a daily basis.
• Worked with end-users to interpret the customer business needs and translate them into application and operational requirements.
• Participated in JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Served as the SME for the software Change Request Process (SCR) in order to effectively manage all change requests to the Credit Module System and Globalpay.
• Utilized MS Visio to create various flow charts, use case and sequence diagrams to provide outline of the various actors of the Credit Module and Oracle Business Intelligence Systems and how the various components of the systems interacted.
• Communicated system Issues, provided Solutions and developed recommendations.
• Gathered and documented the requirements that are critical to the business mission and using those requirements to design application software.
• Assisted in developing test plans, test cases and performed User Acceptance Testing (UAT)
• Utilized Rational Unified Process (RUP) for streamlining the team’s development activities.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from the user perspective.
• Spearheaded the development and implementation of the entire Risk-Management reporting system for Derivative trading, Margin Call calculations, Future Payment contracts and Mark-To-Market valuations utilizing Oracle Business Intelligence.
• Reviewed the Forwards and Future payment reports on a daily and weekly basis to conduct risk analysis and prepare summaries and recommendations for the executive management, ensuring net exposures are within targeted range and firm's credit-risk is minimized.
• Reviewing financial statements to develop business cases and establish credit ratings and limits. Performing transaction analysis to grant exceptions for credit breaches.

Credit/Business Systems Analyst

Confidential

Responsibilities:

• Acted as a liaison between credit and technical team to obtain detailed Functional, Business requirements, User’s requirements, and Business rules that will help make system development easier for the technical team.
• Gathered requirements and prepared requirements documents for the ATM Card initiative project.
• Analyzed customer’s needs and determined requirements to anticipate and resolve issues and find solutions.
• Developed and documented Business Requirements, Technical Requirements, Test plans and Test Cases.
• Participated in testing current systems to benchmark against newer redesigned systems.
• Have extensive experience with business process reengineering.
• Supported IT unit in creating functional specification documents for the design of the Credit Module System (OPSES), development and implementation.
• Analyzed and documented Business requirements and detail design of the Credit Module system for full understanding of the business.
• Created us various flow charts, use cases and sequence diagrams through the use of MS Visio.
• Spearheaded the development and implementation of the entire Risk-Management reporting system for Derivative trading, Margin Call calculations, Future Payment contracts and Mark-To-Market valuations.
• Compilation of these reports on a daily and weekly basis to conduct risk analysis and prepare summaries and recommendations for the executive management, ensuring net exposures are within targeted range and firm's credit-risk is minimized utilizing Oracle Business Intelligence.
• Reviewing financial statements to develop business cases and establish credit ratings and limits. Performing transaction analysis to grant exceptions for credit breaches.