SUMMARY:

• A meticulous business IT analyst experienced in handling 9+ years projects in a highly dynamic work environment and with superb customer satisfaction record in the mobile and web app development platform, self - managing and leading cross-functional teams through agile process in a matrix environment, toward the most efficient attainment of business goals across diverse markets such as Finance, banking, Media & Entertainment and e-commerce solutions.
• Experience in Data Analysis, Feed Analysis, Data Mapping, Data Modeling, Data
• Reconciliation, Data Entity Relationship Diagram, Normalization and strong understanding of Relational DBMS.
• End to end project management from Kick off through all phases of AGILE development methodology until Go-live and Maintenance Support.
• Extensive experience in analyzing and documenting business requirements and system functional specifications including use cases.
• Cross functional team management both onsite and offsite, facilitating SCRUM meetings.
• Multi-project management in a fast-paced workflow, with strategic planning and prioritization based on project schedules, monitoring dependencies with constant evaluation and decision-making.
• Key contributor in establishing and driving process initiatives and officiating the PMO (Project Management Office), in collaboration with Tech Leads and other Business Analysts.
• Experience in working with SDLC methodology and project life cycle.
• Strong communicator and creative problem-solver, skilled at analyzing business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results.
• Proficient in creating Use Cases, Sequence Diagrams, Collaboration Diagrams
• Comprehensive experience and knowledge in using Data Modeling and Business Intelligence tools, TABLEAU DESKTOP, MS Visio, UML, SQL (SSRS, SSIS, SSAS) etc.
• Highly expertized in tracing requirements throughout the development process and verifying adherence to Requirement Traceability Matrix (RTM).
• Significant experience in reviewing Test Procedures and creating Test Cases.
• Extensive knowledge and experience in defect management using HP Quality Centre and HP ALM facilitating Triage decision making (Prioritization and Severity of defects).

TECHNICAL SKILLS:

Project Management tools /Methodologies: MS Project, MS SharePoint, Waterfall, Agile Scrum, Hybrid (Waterfall - Scrum), Kanban, SAFe, TDD, XP.

Process Modelling Tools: MS Visio, Rational Rose, Mock Ups, Wire Frames, ER Diagram.

Business Skills: Change Management, Impact Analysis, Risk Analysis, Cost-Benefit Analysis, ROI Analysis, JAD Sessions, SWOT analysis, Financial Reporting, Valuation and Pricing, Budgeting

Requirement Management: JIRA, HP ALM V11.5, Rally, VersionOne, Rational Rose, Team Foundation Server (TFS)

Testing Tools: HP QC v10.0, HP ALM, Load Runner a) Data Analysis / Reporting IBM Cognos, Tableau, MS Excel

Databases: Oracle 9i/10g/11g, SQL server 2008/2012/2014

Languages: HTML-5, XML, PL/SQL, JavaScript, JSON, SOAP, RESTful, Visual Basic

WORK EXPERIENCE:

Sr. Business Analyst

Confidential, Dover, NH

Responsibilities:

• Led transformation initiative from the Conventional Waterfall to Agile- SCRUM methodology for product development. Developed a communication plan that included list of meetings, objectives and team rosters
• Validated the various business processes with a committee of Subject Matter Experts like Underwriters, Credit Analysis to ensure the rules and guidelines have been met on regular basis
• Maintained a structured approach in organizing requirements to ensure that critical business rules and requirements are met. Maintained a Requirement Traceability Matrix (RTM) for efficiency
• Worked with the product management and scrum teams to create User stories from the road maps. Conducted iteration planning, daily scrums and retrospective meetings. Helped team get mature
• Organized the backlog of features, the epics and stories for sprint in RALLY. Provided servant-leadership. Closely tracked iteration progress across teams and monitor status as necessary
• Elicited, Analyzed and managed functional and technical requirements from conception through implementation. Created Design Specification as well as Design Estimates and conducted usability testing
• Developed User Stories and User interface designs to meet user requirements of assigned features. Managed collection efforts with a high-level persuasiveness and professionalism vision strategy
• Worked with the loan analyst in monitoring, tracking and report on Transaction Monitoring in accordance with the regulatory requirements and best practices to analyze critical data
• Developed Automation scripts for smoke testing and regression for different modules. Studied the business goals in the requirements. Test planning and Testing Execution
• Created a Product Roadmap for the various stages and releases throughout the project lifecycle.
• Conducted timely requirement review sessions with the stakeholders and business ensuring product verification.
• Solution Delivery focused to remove blockers and impediments for the team enabling them to make commitments.

Environment: Hybrid Methodology (Waterfall-Scrum), RALLY, MS Project, MS office Suite (MS word, MS Excel, MS Power point, MS Office, MS Project, MS Visio), Tableau, SQL, SharePoint 2013, HP ALM, UML, Open Rules BRDMS, Oracle 11g.

Jr. Business Systems Analyst

Confidential, Edison, NJ

Responsibilities:

• Engaged in the migration analysis project with both business and IT stake holders
• Engaged in defining business process on migration
• Validate the process with subject matter experts and Business owners to ensure risks and impacts are well understood
• Assembled a trained a team comprising of onshore and offshore resources for verification and validation of the site
• Participated in pilot and POC verification on the initiative.
• Participated in the UAT cycle of the system
• Conducted training sessions to the business and users on WCM and Portal system.

Environment: IBM WebSphere Portal Server 6.1.5, IBM Web Content Management 6.1.5, MS Visio, MS Excel, MS word, MockFlow (wireframing), Rational Suite for UML.

Business Analyst

Confidential, Los Angeles, CA

Responsibilities:

• Conducted Joint Application Development (JAD) sessions for eliciting requirements and managing expectations.
• Enhanced knowledge of OTC and listed derivatives through extensive research.
• Coordinated with the PM for project planning using MS Project and to discuss project technologies and methodologies. Created and maintained the Requirements Traceability Matrix using DOORS
• Facilitated collaborative content creation through Content Management Systems.
• Performed Impact Analysis, SWOT Analysis, budget allocations and scheduling
• Scripted business rules for classes in middle tier application, and assisted in drafting agreements for various web methods and web services in XML format.
• Performed GAP analysis and conducted business modeling by reviewing the existing business artifacts. Worked under the Rational Unified Process methodology.
• Created workflow scenarios, designed new process flows, responded to data requests, re-engineered process flows, created process flow diagrams and documented Business Process and various Business Scenarios.
• Referred repository for requirement documents and created Business Requirement Document.
• Utilized UML for process modeling and created Use Cases, Activity Diagrams and Sequence diagrams using MS Visio.
• Created static and dynamic prototypes using HTML and CSS for better visualization and understanding of the software solution.
• Provided test data, created test plans, test cases and monitored User Acceptance Testing and Systems Testing. Executed complex SQL queries to filter data from the database
• Considered change requests and documented issues, risks, gaps and impact. Provided business owner with information, documents and recommendations to take decision.
• Supported for analysis and evaluation of data mining, data modeling and data sourcing in a data warehouse environment which included data quality, data controls, data design, database architecture, metadata, data marts and data governance in oracle environment.
• Used HP Quality Center for loading the test scripts and logging defects.
• Collaborated with the production team by facilitating the implementation of the application, prepared production certification scripts and performed production certification.

Environment: Rational Unified Process, HPQC, MS Visio, MS Office Suite, SQL server, JIRA, DOORS, IBM Cognos, Informatica Power Center.

Business Analyst

Confidential, Chicago, IL

Responsibilities:

• Lead and delegate tasks to offshore Development resources
• Suggest product improvements to Project Manager and Non-IT Teams
• Discussed software requirements and LOE to define the scope of the project
• Captured requirements for design and development on SharePoint sites
• Gathered requirements from Business and documented them based on Functional specifications
• Documented process work flows reflecting interactions between all software within IT identifying how information is processed and what forms of communications are used
• Translate business requirements into functional requirements for development and QA teams
• Collected, Analyzed, and configured information/requirements for accuracy and quality
• Co-ordinate with developers to troubleshoot, duplicate and fix issues
• Test Case and Test Script creation using HP Quality Center
• Define test flows by declaring steps and the data to be use
• Updating Test cases for the new functionality to be implemented for the next build
• Created Business requirement documents (BRD) and functional specification document (FSD) for the creation of Monthly Reports process by interacting with the technical team and Business units stakeholders
• Tested cloud based LIQ application and desktop applications
• Performed Data Mapping
• Verification of data entered by the users through application at back end
• Used SQL to query the Database and performed data analysis
• Involved in Verification and Validation activities
• Prepare & executed and Validated the different tests
• Performed manual functional, integration, and UAT (User Acceptance Testing) testing for the Misys Loan IQ implementation.
• Perform Sanity and Smoke testing
• Report to Test Project Manager
• Prepare and submit weekly execution status report

Environment: Agile, HP Quality Center 9.2 & 10, Jira Bug Tracking, Windows 10 (all service packs), Windows 8, Mac (10.11), Microsoft Office, Telnet, Filezilla, Misys LoanIQ.

Business Analyst

Confidential, Dallas, TX

Responsibilities:

• Acted as a bridge between business users and developers
• Collaborated documentation with Senior Business Analyst and Project Manager on Project Charter, Current-State Analysis, Requirement and Specification documents
• Participated in Stakeholder Management to communicate effectively with the right stakeholders.
• Coordinated project deliverables/issues with key stakeholders
• Reviewed, prioritized and updated requirements with every update
• Documented requirements, conversations, meetings, decisions and sign-offs
• Actively participated in daily stand-up meetings, go-on-go meetings, and bi-weekly sprint meetings as part of Agile methodology
• Used TFS to report bugs and to maintain product backlog items.
• Seamlessly collaborated with 12-15 members to achieve daily objectives.
• Researched and presented Social Media plan which was integrated in the business strategy
• Developed passive social media presence on Facebook and Twitter, accomplishing an average monthly increase in active users of 47% and lifetime likes of 63%.
• Routinely completed complex assignments requiring independent action, and a high degree of initiative to resolve issues with consistency and accuracy.

Project Coordinator

Confidential, Boston, MA

Responsibilities:

• Created WBS which captured the entire scope of the project in deliverables, activities and milestones.
• Documented Stakeholder Register, Communication plan, Cost Statement, Baseline Statement and Ethics Statement for project.
• Allocated resources to each activity and ensuring that no resources are over-allocated using Microsoft Project.
• Documented Risk Management Plan, Risk Register, Contingency Reserve Policy & Request, Quality Management Plan & Statement, Integrated Change Control Policy & Change Request Template, and Created a Cost Statement & Initial Cost Estimates for project.
• A financial report was run in the Microsoft Project to ensure that the project cost shown in Microsoft Project is reflective of the cost statement in your Integrated Project Plan.
• Documented Procurement Plan, Human Resources, Performance Evaluation Report, Project Closure Plan, Project Lessons Learned Template, and Project Team Lessons Learned.

Environment: Waterfall, JAD, SQL, MS Visio, MS PowerPoint, MS Excel, MS Word, MS Project, SharePoint.