PROFESSIONAL SUMMARY:

• A Self - motivated and result-oriented professional with over 19 years of cross functional experience and 14 years of information technology consulting experience in Finance, Mortgage, Insurance (Property & Casualty, Life) and Annuities applications.
• My work experience includes Business analysis, Requirement gathering, project management and Quality Assurance Testing.
• Full knowledge and hands-on experience in all aspects of the software development life cycle (SDLC).
• I am very enthusiastic in taking ownership of assigned projects and capable of multitasking.
• Committed team player with good analytical skills, excellent communication, interpersonal skills and leadership qualities.

SPECIFIC EXPERTISE:

• Proficiency in SDLC methodologies (Waterfall, RUP, Volere and Agile-SCRUM).
• Experience in requirements elicitation techniques, conducting user interviews and JAD sessions with Business Users, SME s and stakeholders.
• Proficient in analyzing and documenting business requirements and functional requirements using UML including Use case diagrams and Activity Diagrams.
• Good understanding of Rational and Caliber RM for requirements gathering and tracking.
• Strong experience in conducting User Acceptance Testing (UAT) and coordination with business.
• Accomplished facilitator between Business users and Technical team.

TECHNICAL SKILLS:

Operating Systems: Windows, UNIX

Databases: Oracle, MS SQL Server, MS Access,DB2

UML Tools: MS Visio, Altova,Balsamiq

Others: MS office, MS Project, Power Point, Caliber RM,ALM, Lotus Notes, Sharepoint, Business Objects, Business Intelligence, Reqpro,ITIL

ERP: SAP HCM: OM, PA, Benefits, Time and Payroll

PROFESSIONAL EXPERIENCE:

Confidential

Lead Business Analyst

Responsibilities:

• Conducted requirement gathering sessions with 12 districts SMEs, interacted with business partners to understand each district business requirements and business process.
• Documented functional and interface requirements.
• Documented Use cases. Used Balsamiq to create screen mock-ups
• Maintained Risk Register
• Interacting with Developers and QA Team.

Environment: Sharepoint, Windows, IBM Filenet, TFS

Confidential

Senior Business Analyst

Responsibilities:

• Interacting with the business partners to understand the business and functional requirements.
• Documented functional, supplemental and interface requirements.
• Documented usage scenarios and use cases for GFT portal
• Coordinating with the Business Partners, Product Manager, Application Engineering team, offshore team and QA teams.
• Used MS Visio to create use case diagrams and activity diagrams.
• Involved in preparing Requirement Traceability Matrix and managed using MS-TFS.
• Coordinating with Performance testing team.
• Assisted team members in the estimation process
• Worked with the business to decompose requirements into tasks, sub tasks and prioritization
• Actively participated in meetings and highlighted impediments and known risks
• Responsible to discuss with the business regarding deliverables and priorities.
• Assisted product owner to maintain product backlog
• Assisting Project Manager to prepare project plan and tracking the progress of requirements.

Environment: Sharepoint, ASP.Net, C#, SRS, SSIS, SSAS, SQL Server 2010, Windows, TFS, ALM, LotusNotes

Confidential

Lead Business Analyst

Responsibilities:

• Interacted with the business users to elicit business requirements
• Involved in documenting Vision & Scope document.
• Involved in documenting Functional and Non-functional requirements.
• Involved in Design Authority decision process

Confidential, IL

Senior Business Analyst

Responsibilities:

• Interacting with business partners, Stakeholders and SMEs to gather business requirements.
• Responsible to write User stories. Preparing detailed Use Cases.
• Designed efficient process flows using MS Visio.
• Coordinate with developers and off shore team to resolve the issues.
• Review QA Test Scripts

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Interacted with business users to gather business requirements and address production issues.
• Responsible to write business requirement documents.
• Coordinated with developers and off shore team to resolve the issues.
• Reviewed functional requirement documents and QA Test scripts.
• Coordinated quarterly release. Responsible to obtain UAT sign-off from business users.

Confidential, Fort Washington, PA

Sr. Business Systems Analyst

Responsibilities:

• Interacting with the Business Users, Stakeholder and SMEs to elicit business requirements as per the project scope.
• Responsible to create functional and system specification requirement documents and process flow diagrams.
• Interacting with the Project Manager, technical team, QA Team and Business users.
• Participated in weekly Scrum meetings.
• Responsible to analyze, validate, verify and managing requirements.
• Participated in peer reviews to assess the impact analysis.
• Maintain traceability throughout the project to tack requirements status.
• Designed wire frames for better visual understanding.
• Coordinating with Release management and project team for build release also made sure to follow SOX regulations. Coordinating with Training team to make sure proper training is provided to internal users and external users and also made sure all these changes are posted on the website under announcement section.

Environment: Window 2000/XP, MS Visio, VB ASP.Net, SQL SERVER,TRAC, Quality Center, Sharepoint.

Confidential, CT

Business Analyst

Responsibilities:

• Reviewed and analyzed Business Requirements,
• Interacted with Business users to understand business functionality, documented Functional Requirements and Performance Criteria.
• Reviewed load test plan and test scenarios
• Worked closely with QA team, DBA s and Developers to find Root cause of Bottlenecks

Environment: Window 2000/XP, Oracle, Java, J2EE, XML

Confidential, Edison, NJ

Business Analyst

Responsibilities:

• Interacting with the business users to gather business requirements.
• Documenting business requirements, functional requirements and System Specification requirements.
• Prepared detailed Use Cases to describe the system behavior.
• Created Activity diagrams using MS Visio
• Interacting with the Actuarial and technical team. Involved in Product configuration.
• Created Screen mock-ups for GUI
• Used PVCS to analyze Test Results, report Defects and track the Defects.
• Coordination of UAT and resolving issues.

Environment: Window 2000/XP, Oracle, Java, J2ee,XML,PVCS, MS Visio, Sharepoint

Confidential, Wellesley, MA

Business Systems Analyst

Responsibilities:

• Interact with the Business Users and SMEs to gather business requirements.
• Analyze and prioritize the requirements
• Responsible for documenting the business requirements and use cases.
• Follow up with the business users to have better understanding and requirements sign-off.
• Follow-up with team members as needed on critical tasks. Provide timely responses to all user requests.
• Involved in Data Mapping, identification of data elements and data conversion.
• Maintained Project Glossary for the entire project team.
• Used MS Visio for process flow diagrams.

Environment: Window 2000/XP, MS office, MS Visio, Lotus Notes, Calidus Truecomp