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Business Analyst Resume

Ridgeland, MS


Accomplished Business and Data Analyst with a proven track record of working on complex IT projects while exceeding expectations. Business process improvement & expert with skills in gathering business requirements, performing gap analysis, designing and defining process and system requirements


  • Business and Data Analyst with more than 8 years of industry experience in Business Requirement Gathering, data modeling, software requirement analysis, process modeling, process flow, data warehousing and quality assurance, Project Management with Focus on Healthcare
  • Organized many Joint Application Development (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end - user/clients/stake holders and IT group.
  • Knowledge of EMR/EHR, Patient Protection and Affordable Care Act PPACA.
  • Application of Software Development Life Cycle (SDLC) and DBMS techniques with thorough understanding of various phases such as Requirements, Analysis/Design, Development, Testing, and Implementation and have knowledge on RDBMS.
  • Experienced with class diagrams, Activity diagrams, deployment diagrams, sequence diagrams and use case diagrams based on Unified Modeling language UML architecture using Rational rose 2000 and MS-Visio.
  • Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis.
  • Extensive knowledge on the various types of health insurance programs such as: Medicaid, Medicare (Part A, B, C and D), PPO (Preferred provider organization), HMO (Health maintenance organization) etc.
  • Worked as a Scrum Master. Responsible for Facilitating Scrum Ceremonies - Sprint Planning, Daily Scrum, Sprint-Review, Sprint- Retrospective and Backlog Refinement Meetings.
  • Project Management skills including planning, scheduling, Had almost 4 years of experience with Data Services and data integrator and data services as an ETL tool monitoring and budgeting with proficiency in MS Project for planning & reporting and assisted Project Managers in the development of weekly and monthly status reports.


Confidential, Ridgeland, MS

Business Analyst


  • Worked as a liaison between technology and the business clients to improve business processes and support critical business strategies.
  • Gathered requirements by using interviews, observation, JAD, brainstorming sessions, and documents analysis
  • Responsible for Analyzing and documenting “As-Is” and “To-Be” scenarios.
  • Researched and gathered detailed requirements and translated it into proposed systems system enhancements.
  • Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project
  • Participated in the creating complex Project Requirements Document (PRD) and creation of Requirements Management Plan (RMP).
  • Responsible for Creating test plans, test scenarios and test data.
  • Developed dashboard reports using Reporting Services, Report Model and ad-hoc reports
  • Analyzed current PMO practices, corporate culture, process pain points and desired end point, crafted a PMO Design Lifecycle, Templates, and Artifacts to achieve project management goals
  • Redefined many attributes and relationships in the reverse engineered model and cleansed unwanted tables/columns as part of data analysis responsibilities.
  • Responsible for Test approach, work plan and designing the test Scenarios, test cases for Performance test requirements and assisted in requirements analysis and verification sessions.
  • Responsible for successful user acceptance testing and release.
  • Performed SWOT analysis to evaluate internal and external environment of the product and the company
  • Worked as a Scrum Master, Responsible for Facilitating Scrum Ceremonies - Sprint Planning, Daily Scrum, Sprint-Review, Sprint- Retrospective and Backlog Refinement Meetings.
  • Designed the application using UML class diagrams and sequence diagrams.
  • Designed use-cases and use-case models to further refine the requirements and understand the business processes. Worked extensively in Rally tool to organize and catalog requirements, documents, user stories and mind maps

Environment: Use Cases, JAD, HP Quality Center, MS-Office, MS Project, Rally, MS SharePoint, Agile methodology, SharePoint, JIRA, Confluence

Confidential, Philadelphia, PA

Business Analyst/Project Specialist


  • Defined project scope and assisted the project manager in creating the business case and project plan.
  • Analyzed and synthesized results from Joint Application Development (JAD), proposed alternative tasks and transformed those into Business Requirement Document (BRD).
  • Conduct root cause analysis for reported issues and build project repository, prepare future standards depending on root cause analysis.
  • Constantly verified Requirement Traceability Matrix to determine if each and every Functional requirement is taken care of and a test script is developed and executed for the same.
  • Involved in Data analysis for data conversion - included data mapping from source to target database schemas
  • Improved Program Management Office PMO process in order to standardize project management.
  • Responsible for preparing the use cases and for designing and developing object models, class diagrams, use case and activity diagrams with UML Specifications.
  • Developed business flow diagrams, Activity/State diagrams and Sequence diagrams using MS Visio so that developers and other stakeholders can understand the business process.
  • Worked on 834, 837, 835, 276, 277 and EDI Gateway.
  • Used EDI tools to verify mapping to X12 format, recommend changes for system design, methods, procedures, policies and workflows affecting Medicare/Medicaid claims processing in compliance with government compliant processes like HIPAA/ EDI formats and accredited standards ANSI.

Environment: Agile, Microsoft Outlook, MS Access, MS Project, SharePoint, Gliffy, TFS, Clear Quest, UML, MS Office, HP quality center, JIRA, Confluence.

Confidential, Phoenix, AZ

Business Analyst/Project coordinator


  • Assisted Project Manager by creating project charter, scope and schedule.
  • Worked in tandem with other teams of BAs, developers and testers throughout the entire development life cycle to manage requirements and build the final business requirements document.
  • Created Requirements Traceability Matrix to validate and track the client requirements, test cases and the defects.
  • Responsible for creating documentation, plans and presentations for all levels of leadership, including senior executives.
  • Used data analysis techniques to validate business rules and identify low quality missing data
  • Design and documented test cases and scenarios as per the applications requirements.
  • Performed requirement analysis, went through all the use cases and workflows Analyzed the business requirements and technical specifications

Environment: Waterfall, Microsoft Outlook, MS Access, MS Project, SharePoint, UML, MS Visio, MS Project, MS Office, Clarity (CA PPM), Confluence, JIRA

Confidential, Salt Lake City, UT

Business Analyst


  • Created business requirements documents, functional requirement documents and conduced User Interviews to identify and document the data discrepancies
  • Participated in daily scrum meetings and coordinated monthly Sprint meetings.
  • Involved in preparing product backlog and sprint backlog.
  • Documented the test cases and created the requirement traceability matrix to demonstrate the test coverage.
  • Established and maintained Business requirements in Rational Requisite Pro.
  • Performed Data Analysis and Data validation by writing SQL queries.
  • Created and updated the Sprint Burndown Chart and Product Burndown chart regularly.

Environment: Agile -Scrum, UML Rational rose, SharePoint, clarity, Jira, SQL Server, MS-Visio, MS SharePoint, UML, Confluence, Rational Requisite Pro


Client Relation Specialist


  • Worked closely with the project manager, project team, business user representatives, subject matter experts (SMEs) to learn and understand the existing system for GAP Analysis.
  • Assisted in writing a document on requirements traceability matrix.
  • Facilitated Brainstorming sessions, Focus Group sessions, Questionnaires, Surveys
  • Performed Gap Analysis to understand (Present State) and prepared ‘AS IS document’, identified issues and areas of potential improvement, using cost-benefit, duration analysis and formal benchmarking to create a ‘TO BE’ document.
  • Documented requirements using the Requirements Traceability Matrix (RTM).


Data Analyst


  • Working on raw data which is in various formats (CSV, XML, XLSX).
  • Working on unstructured and missing values data, cleansing it following the ETL rules.
  • Collaborated with BA to capture functional requirements, specifically data requirements.
  • Worked on creating custom reports, Drilldown reports
  • Used SQL DML commands to retrieve data to perform data analysis and data validation.

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