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Agile Business Analyst/ Product Owner Resume

Madison, WI

SUMMARY:

  • Confidential is a Business Analyst with 10+ years of IT experience in Business Analysis, Business Requirement, Client interaction & Team - Coordination.
  • He has domain expertise in Consumer Packaged Goods, Healthcare, Utility and Financial Services. He is an accomplished analyst with a proven record of accomplishment of identifying and providing efficient and effective solutions to complex business and technological problems resulting in significant improvement to the profitability of the company.
  • Proficient in preparing Business Requirement Document (BRD), Software Requirement Specification (SRS), System Design Specification (SDS), Functional Specifications, Use Cases, and User Manuals.
  • Strong knowledge of SDLC methodologies such as Agile, Waterfall and RUP
  • Expertise in implementing multiple Enterprise Resource Planning Software across industries
  • Expertise in Confidential suite such as Document Management, Web Content Management, Records Management, Confidential and Workflow management suite
  • Expertise in re-designing and re-engineering Order to Cash and Procure to Pay processes
  • Detailed understanding of Front, Middle and Back office operations within Investment banks with emphasis on Trade Processing and Settlement lifecycle
  • Thorough understanding of creating Requirements Traceability Matrix, Unit Testing and User Acceptance Testing plans and scripts
  • Highly skilled at using UML 2.2, BPMN 2.0 for developing conceptual models
  • Exceptional communication and leadership skills with ability to interact with stakeholders across organizational hierarchy and manage stakeholder expectation
  • Advanced user of MS Excel with strong understanding of creating Macros using VBA, Vlookups and Pivot tables
  • Advanced knowledge of SQL, PL/SQL with ability to write complex SQL statements to perform data analysis
  • Strong experience in implementing SharePoint 2010, 2013 as an enterprise wide solution
  • Expertise in conducting GAP Analysis, Risk Analysis writing and responding to Request For Proposal (RFP), Request For Information (RFI)for external software applications and assist Finance teams and business in calculating ROI, NPV and IRR for creating a business case
  • Solid understanding of ETL (Extract, Transform and Load) Process and tools used
  • Proficient knowledge of Service Oriented Architecture (SOA) principles

TECHNICAL SKILLS:

Tools: Requisite Pro, Rational Rose, MS Project, MS Visio, MS Access, MS Excel, MS Outlook, MS PowerPoint, MS SharePoint (2003/2007/2010/2013 ),Oracle Enterprise SQL 11g/12g, SQL Developer 4.1.5, Evolus Pencil, Balsamiq, Axure, Tableau 10.2, SAP Lumira

Systems: Infor Adage v5.6.2, Epicor HCM v5.9, Hyland OnBase v16, Westfalia Savanna v2.11, EDI, Oracle Demantra v7.5.2, SAP R/3, CGI Work Manager 2.1.3, PeopleSoft Financials 9.2

Testing Tools: Quick Test Pro, Rational Tools, HP ALM, HPQC

Affiliations: Agile, Waterfall, RUP IIBA

PROFESSIONAL EXPERIENCE:

Agile Business Analyst/ Product Owner

Confidential, Madison, WI

Responsibilities:

  • Responsible for leading and facilitating JAD sessions with Key Business Stakeholders and Developers for understanding and defining Business Requirements and Technical Criteria for developing Non-Utility Billing Application
  • Responsible for defining, analyzing and eliciting Functional and Non Functional Requirements with Business Process SME and other Stakeholders
  • Elicit, document and validate requirements for developing BIRT and COGNOS reports
  • Involved in Product backlog grooming with Senior BA and Scrum Master
  • Develop Data mapping documentation for migrating historical and in-flight data from Legacy systems
  • Write and execute complex SQL queries to perform data validation during testing of the application
  • Write and execute test plans and report bugs using HPQC for Quality Assurance and reporting purposes.
  • Develop User documentation to be used for training primary users about new features and functionalities of the application
  • Develop Integration Design Document (IDD) for integrating billing application with Internal Fleet system using Service Oriented Architecture (SOA)
  • Work with BI/DW team to validate the data retrieved for PeopleSoft Financials 9.2 is accurate

Environment: Agile/Scrum Tools/ Systems: MS Visio, MS Word, MS Excel, Evolus Pencil, HPQC, PeopleSoft Financials 9.2, Fleet System, CGI Work Manager 2.1.3

Business Analyst

Confidential, La Farge, WI

Responsibilities:

  • Lead business analyst involved in implementation and deployment of on premise 8 - server SharePoint 2013 solution enterprise wide.
  • Responsible for eliciting, documenting and validating functional and non functional requirements for Project Sites, Team Sites, Department Sites and blogs for the entire cooperative using use cases and screen mockups
  • Interview primary stakeholders including primary users, project sponsors across middle and upper management along with C- Suite to meet and manage expectations
  • Facilitated and participated in creating content types, SharePoint taxonomy document retention and governance documentation
  • Gather high level requirements and develop project charters during the planning phase of the project
  • Coordinated and led JAD sessions with security and development teams to ensure external and internal user access was defined
  • Develop workflow process diagrams using MS Visio
  • Drafted technical criteria and Service Level Agreements for new sites developed along with detailed Test cases and plans
  • Worked with the Product Development, Operations, Board of Directors, Marketing and Production departments to define needs and clarify requirements
  • Evaluate external workflow engines to be used for meet complex business process needs

Environment: Waterfall

Tools: /System: MS Word, MS Project, MS Visio, Azure, Balsamiq, K2, Nintex, Sharepoint 2013

Confidential

Scrum Master

Responsibilities:

  • Elicit high level business requirements, functional and non- functional requirements from the accounting and finance department to implement a fully integrated Confidential to streamline Order to Cash and Procure to pay processes
  • Conduct detailed GAP analysis by documenting AS-IS TO-BE business process for entire Order to Cash and Procure to pay cycles
  • Work with Six Sigma team to streamline and re-design the business processes for Order to Cash and Procure to Pay
  • Define technical architecture with Solution Architect to integrate ERP, Transportation Management Solution, Warehouse Management with the ECM solution
  • Perform market scan for different external vendors that best suit the business needs and technical infrastructure.
  • Draft and develop Request for Proposal to be sent to external software vendors for initiating a bid process
  • Develop weighted scorecards and data and script packages for proof of concept demonstration of software to select the primary software solution

Environment: Agile/Scrum

Tools: /System: Team Foundation Server 2010/2013, DMAIC,BPMN, Infor Adage 5.6.2, Prophesy Shipper Plus, Red Prairie v2011.2.5, Westfalia Savanna (ASRS), EDI, Infor AP, OM Partners

Confidential

Scrum Master

Responsibilities:

  • Implement a vendor hosted Human Capital Management system enterprise wide used for receiving and reviewing job application for internal and external candidates and used for internal employee training, payroll and development information
  • Elicit functional and non- functional requirements by defining business rules around candidate and application review for permanent employee position enterprise wide
  • Review Statement of Work and contracts and participate in negotiations with the vendor
  • Co-ordinate meetings with internal technical staff and vendor to ensure compatibility with existing technical infrastructure
  • Develop simple User Guides to be used for training and pilot release of software
  • Develop and design end to end testing plan and scripts and Service level agreement
  • Train primary users on the solution and help smoothen the change transition

Environment: Agile

Tools/System: Epicor HCM v 5.9, MS Team Foundation Server 2013

Confidential

Scrum Master

Responsibilities:

  • Work with Enterprise Project and Portfolio office to gather requirements for MS Confidential implementation
  • Attend 3-day SAFe workshop to understand Agile framework best applicable for a Enterprise Project Portfolio
  • Develop UI/UX design for screen and layout to validate functional and non functional requirements
  • Elicit ODATA requirements from multiple internal applications to determine project metrics
  • Perform end to end testing on Confidential Online and present key findings to senior management as a Power point

Environment: Waterfall

Tools: /System: MS Project, MS Confidential, And Team Foundation Server

Confidential

Scrum Master

Responsibilities:

  • Serve as product owner to interview Marketing and Pricing Strategy, External Contractors and Key account managers across multiple channels to conduct needs assessment
  • Compare external data such as syndicated sales data with internal sales data, retailer shipping data to identify discrepancies
  • Gather detailed understanding of promotional and pricing strategies across product categories and accounts
  • Create dimensional data models and data dictionaries to get more accurate and timely information
  • Define criteria to determine optimal price points, promotional effectiveness and lift of products from promotional activity
  • Determine integration with Purchase Orders entered in ERP at the time of entry

Environment: Agile/Scrum XP

Tools: /System: Oracle Demantra, IRi Liquid Platform

Confidential

Scrum Master

Responsibilities:

  • Develop go to market strategy and align internal technical infrastructure to ensure smooth transition for business with the biggest Re-distributor to generate $4 million in revenue by 2018
  • Upgrade existing EDI infrastructure to support, ingestion, transmission and reporting of business transactions using different document sets
  • Evaluate existing Warehouse capacity by conducting performing capacity planning measures
  • Work with BI/DW team to capture multi-level ship-to bill-to location data using a Data Mart
  • Streamline Demand Planning process to provide accurate and timely demand forecast using multi - dimensional data models
  • Elicit requirements to create reports and automate manual reporting of sales data using SAP Lumira
  • Present Details of Gap Analysis, Information Flow Diagrams and Risk assessment metrics to C- Suite and Board of Directors

Environment: Agile/Scrum

Tools: /System: Visio, SAP Lumira, EDI, Infor Adage v5.6.2

Confidential

Scrum Master

Responsibilities:

  • Co-ordinate and Facilitate Request For Proposal Documentation review and requirements validation with business stakeholders and Project SME’s
  • Design and document key interfaces among Demand Planning, Demand Forecasting, Livestock Management Customer Relationship Management and ERP systems
  • Develop Detailed Scripts, Weighted Scorecards to be used by business to review and weigh for on- site vendor demos of a working Proof of concept using current business data.
  • Present key findings and business case and financial justification to senior management for project approval

Environment: Waterfall

Tools: /System: John Galt DME7 v7.2, Infor AP v 5.1.19.0.20 , Infor Demand Planning v5.0, Infor CRM v8.1, Livestock Management System

Confidential

Scrum Master

Responsibilities:

  • Elicit requirements in User Story format and draft a Request For Information (RFI) for a cloud based Confidential Unit solution to replace the farmer call center hotline
  • Work with Solution Architect to define technical solution and present for technical approval
  • Conduct market scan for identifying potential cloud based vendors
  • Facilitate a demo session to validate a Proof of Concept for the proposed solution with the user

Environment: Agile/Scrum XP

Tools: /System: Microsoft Lync 2010, UML, Access 2010, SQLServer 2012

Confidential

Scrum Master

Responsibilities:

  • Elicit, define and document business, functional and non- functional requirements for the Graphic Designing and Marketing teams to help business acquire a Confidential solution and decommission legacy system
  • Review Technical Design Documents with internal technical team to validate integrations and design meet guidelines
  • Define workflows and metadata templates to upload historical data
  • Test proof of concept solution for 30 days to ensure it meets the users expectations
  • Facilitate on site demos with business to ensure expectation are met

Environment: Waterfall

Tools: /System: Widen Media Collective, Amazon Web Services

Product Owner/ Scrum Master

Confidential, NJ

Responsibilities:

  • Organize and elicit requirements sessions with C- suite of the organization to understand the mission, objectives and intent of the website as a Business Requirement Document (BRD)
  • Develop Product backlog, assign story points and calculate burn rate per sprint for reporting purposes
  • Meet and interview external clients to elicit, define and document Functional and Non Functional Requirements (FRD) as user story
  • Provide guidance by bringing stability with agility to the team and direction of the project
  • Co-ordinate with Web Developers and Administrators to define the technical design options
  • Develop UI/UX wireframes based on technical design options and Functional Requirements using Axure to get approval from primary stakeholders

Environment: Agile

Tools: /System: Jira, Axure

Senior Business Analyst/ Project Manager

Confidential, IL

Responsibilities:

  • Internal Project Manager and Business Analyst for a $1 million dollar project leading a team of 11 members including onsite and offshore staff of 2 senior develops and 3 Business Analysts besides software vendor
  • Document and Validate multiple iterations of Functional Requirement Specifications, Business Requirement Documents using HP Autonomy
  • Create Project timeline and dependencies using MS Project and share with stakeholders and core team
  • Document Disaster Recovery and system decommission reports following company standard guidelines
  • Lead and facilitate meetings with Steering Committee by sharing Power point decks with current timeline in effort and duration along with resource and budget constraints
  • Conduct, Validate and Document results of end-to-end testing between the new application and the legacy system for SOX Compliance needs.
  • Present key findings and accomplishment to the Enterprise Project Management office and senior business management
  • Integrate e-discovery system with SAP FICO module to capture financial data related to Clinical studies and trials

Environment: Waterfall

Tools: /System: MS Project 2010, MS Visio, MS PowerPoint, HP Autonomy, Nuix 7.2

Business Reporting and Analysis Specialist

Confidential, Brooklyn, New York

Responsibilities:

  • Responsible for defining and approving all process and requirement changes for the internal Employee Surveillance trading platform
  • Maintaining and sustaining relationship with external brokerage firms to ensure that trading data is received and reviewed in a timely manner
  • Responsible for mentoring and training a team of 8 Analysts about Standard Operating procedures and day to day responsibilities
  • Summarize, Organize and produce operational metrics for NAMR, EMEA and APAC for senior management regarding Global Compliance Operations as a power point deck
  • Interview senior management about new applications and services to be offered and share that with developers
  • Produce reports and review operating procedures for semi annual audits from Regulators
  • Develop, design and execute User Acceptance Test plans and strategy

Environment: Agile

Tools: /System: Jira, Excel, PAD

Forensic Investigations Business Analyst

Confidential, New York, NY

Responsibilities:

  • Elicit, organize and document high-level requirements by conducting interviews with Attorney’s and Senior investigators
  • Retrieve financial data from statements by connecting to external databases and writing, executing SQL queries
  • Review and approve technical design for ghost mapping hard drives, cell phones
  • Interview victims of the crime to better understand the nature of the investigation
  • Draw inflow and outflow of financial funds diagrams using Visio
  • Manage a team of 11 members including 6 interns, 3 developers and 2 junior business analysts

Environment: Waterfall

Tools: /System: Oracle 11g/ 12 g, Concordance LexisNexis

Business Analyst/ Product Owner

Confidential, New York, NY

Responsibilities:

  • Assisted Requirements Analysts in the Basel II work stream as a member of the Requirements Center of Excellence (RCoE)
  • Used requirements management tool (CaliberRM) for developing and managing requirements and assist in optimizing use of the CaliberRM tool
  • In charge of daily investigation and analysis of exceptions related to booking and system errors, including all credit reconciliations
  • Performing analysis and documenting report on counterparty RWA movements, including the main drivers behind the moves to Senior Management and Regulators on daily, weekly, monthly and annual basis.
  • Performing data reconciliation and analysis of data, suggesting resolutions for data integrity issues in upstream booking and data issues that lead to inaccurate RWAs being reported
  • Streamline reporting of KPI’s and other operational and performance metrics related to team performance and Burn rate

Environment: Agile

Tools: /System: Oracle 11g, Oracle Revelues, SQL Developer 4.1.3

Business Analyst

Confidential, New York, NY

Responsibilities:

  • Promoted to Business Analyst managing data migration, data configuration and user setup for newly implemented ERP financial reporting software enterprise wide
  • Responsible for processing and clearing of backlog of 2 years worth of Time and Expense data by writing a MACROS in EXCEL to transfer the data from CONCUR to SOLOMON
  • Create, review, execute and manage a team of 5 members across EMEA, APAC and NAMR to conduct configuration and end to end testing of the newly implemented MS SOLOMON
  • Write, execute and document test plans, test cases and results in HP ALM for SOX audits
  • Review technical design to develop integrations between existing Trading Application and ERP system
  • Elicit functional and non functional requirements and define business rules surrounding Trade Process clearance for diverse financial instruments
  • Compare test results between legacy application (Axys) and new application (VPM)
  • Assist business users by creating financial models using excel
  • Perform ad-hoc activities and generate reports as requirement by CIO, CFO and Controller

Environment: Waterfall

Tools: /System: MS Solomon, Concur, Axys, VPM, Excel, HP ALM

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