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Business Analyst/functional Analyst/technical Writer Resume

Washington, DC


  • A challenging position as a Management Analyst/Business Analyst/System Analyst to utilize and enhance my technical expertise and interpersonal skills.
  • Over 12 years in Management and Business Analysis, Software Quality Assurance, and Testing
  • Consulting experience with Federal Government customers
  • Excellent knowledge of Software Development Life Cycle (SDLC)
  • Developing deliverables associated with the planning phases of the SDLC
  • Working knowledge of project management concepts
  • Supporting development and modification of web services
  • Experience in technical writing and configuration management
  • Proficiency in translating requirements into clear, concise, and testable product design specifications
  • Conducting requirements gathering sessions
  • Broad expertise working at Agile and Waterfall project methodology
  • Proficiency in Procurement Desktop - Defense (PD2), Adapter, MyWebMethod, Federal Procurement Data System-Next Generation ( Confidential - Confidential )
  • Expertise in Black Box Testing: Functional, Regression, System, Integration, Compatibility and Acceptance on web-based, standalone and client-server applications
  • Design of Test Plans, Test Reports, and creation of Test Scripts and Test Cases based on Software Requirements and Design Documents
  • Providing Performance Testing
  • Effectively communicating project expectations to team members and customers
  • Efficient management of multi - task situations
  • Great skills in Automated testing of Client/Server, Web based and database
  • Proficiency in reviewing and generating input/output mappings in the form of xpaths, and validating XML document content against mappings
  • Proficiency in Structural Query Language (SQL)
  • Experience in Relational Database Management systems and back-end database testing using SQL Queries
  • Knowledge of many aspects of content management systems
  • Dependable, flexible, punctual, and detail-oriented problem solver with a positive attitude and ability to interact with and lead the team
  • Fast learner, capable to quickly apply new skills and knowledge


Operating Systems: Windows/NT/XP/Vista, Windows 7, Windows 8, Windows 10, DOS

Languages and Software: SQL, HTML, SharePoint, XML, JavaScript, Oracle, TOAD, MS SQL Server 2014, Microsoft Office 2000 - 2016, PD2, MyWebMethod, Confidential - Confidential

Computer Graphics: AutoCAD 2009, Revit Architecture, Adobe Photoshop, Adobe InDesign, Corel Draw 08, QuarkXPress

Testing/Reporting Tools: Test Director 8.0, Mercury QC 9.0, Mercury QTP 9.2, Load Runner 9.0, Selenium, SPS-Bugzilla, Telerik TestStudio and TeamPulse


Business Analyst/Functional Analyst/Technical Writer

Confidential, Washington, DC


  • Contribute to development of financial and mortgage web based software applications and agency internal and external websites
  • Analyze, gather, develop, and test new Confidential application requirements for Banks and Enterprises, Board of Directors, and entire Confidential agency
  • Work closely with Confidential ’s customers and stakeholders to plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of new or existing hardware and software systems
  • Assess customers’ needs, provide information and assistance in order to deliver high quality software products
  • Participate in Business Process Management (BPM) to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve Confidential organization’s strategic goals
  • Contribute to development, configuration, organizing, testing, and structuring of intranet and SharePoint web sites projects; optimize the user experience by being attentive to live web metrics and best practices
  • Create requirements, test scripts, and test report documentation using Telerik TeamPulse and TestStudio
  • Install and test based on real Banks’ and Enterprises’ data new software releases
  • Take part in configuration management (CM) process
  • Support the data validation rules development using MS SQL Server
  • Provide fully documented information about discovered technical and functional issues in timely manner
  • Prepare documentation and take the lead role in Quality Assurance (QA) and User Acceptance Testing (UAT)
  • Conduct Independent Verification and Validation (IV&V) testing
  • Effectively manage work schedules, scope, and resources for assigned projects
  • Participate, conduct as needed, and contribute to Working Groups meetings
  • Provide documentation review and recommendations for the Learning Academy team

Management and Business Analyst Lead/Functional Analyst Lead/ Functional Administrator/Integration Analyst/Data Analyst

Confidential, Vienna, VA


  • Served as a technical representative supporting Agency deployed information management systems
  • Provided information technology support to enhance the effectiveness of the facilities’ supervision program through technology products, support, systems, and services
  • Led the team of Business Analysts and Quality Assurance (QA) testers
  • Analyzed and translated requirements into product design specifications for Standard Procurement System (SPS)
  • Reviewed and commented Engineering Change Proposals (ECPs)
  • Took part in the Government ECPs’ submission process and contributed recommendations for developers
  • Audited, commented on, and made acceptance recommendations for Functional Specification Documents (FSDs)
  • Represented GTF and provided business analysis during Performance and Development Review (PDR) and Critical Development Review (CDR) meetings
  • Prepared full analyses and traceability metrics for new software releases
  • Worked on Requirements Traceability Management (RTM): established strong relationship between data elements and ESPs, FSDs, Acceptance Test Scripts (ATSs), and Regression Test Scripts (RTSs)
  • Prepared monthly and weekly reports using Word processing, graphic, and spreadsheet packages (Microsoft Project, Microsoft Word, Microsoft Excel, and Visio)
  • Created monthly and annual project schedules
  • As a Functional Administrator/Analyst and Integration Analyst Lead performed integration, acceptance, functional, and regression testing for PD2, MyWebMethod and Confidential - Confidential government supported software.
  • Executed outbound and inbound test assignments for Adaptor and Integrations for different versions of software
  • Represented GTF during Government Functional and Integrations observations: identified problems on the early stages prior official deliverers.
  • Fully supported PD2 and Confidential - Confidential acceptance and regression testing on various baselines
  • Communicated with government sites: participated in solving of government sites issues, provided script recommendation and verification of necessary information
  • Conducted working group briefings and supported visitor testers from the government sites
  • Verified traceability of Army, Navy and Air Force FSDs to the Functional and Integrations scripts and prepared special charts reflecting results
  • Analyzed requirements and test results
  • Prepared current test plans and reports for Functional and Integration testing
  • Reviewed requirements and specifications, provided recommendations to managers and vendors
  • Developed test cases and test scripts based on requirement documents
  • Performed acceptance and regression testing
  • Implemented SPS-B for effective troubleshooting
  • Developed and distributed test workloads for all assigned government test sites
  • Maintained workload by consolidating reported workload statuses and assessing progress daily
  • Interacted with vendors, discussed technical problems, provided feedback concerning completeness, reported bugs, managed script edit recommendations
  • Participated in daily staff project status meetings with the management team and walkthroughs

Software QA Tester/Business Analyst

Confidential, Herndon, VA


  • Gathered system requirement and functional requirement from different sources such as development team, user or vendor
  • Translated requirements into product design specifications for web based applications
  • Was involved in the review of requirements specification with functional manager and technical specialists of the application
  • Developed test cases and test scripts based on requirement documents
  • Maintained test scripts for different builds and releases
  • Performed functional and regression testing using Mercury QTP tool: recorded scripts; enhanced tests with standard, image, table, text and data checkpoints; parameterized tests; executed tests and analyzed the results
  • Used Mercury TestDirector and Mercury Quality Center for defect reporting, tracking, storing the client requirements, and managing test plans
  • Executed performance testing for websites using LoadRunner: created Vuser scripts at VUGen; defined scenarios in accordance with requirements and ran them at Controller
  • Used LoadRunner Analysis to create graphs and reports, and evaluate the performance
  • Extensively used TOAD to perform Back-End testing on Oracle and MySQL database
  • Interacted with developers, discussed technical problems, provided feedback concerning completeness and reported bugs
  • Participated in weekly project status meetings with the management team and walkthroughs
  • Prepared monthly and weekly reports using Word processing, graphic, and spreadsheet packages

Software QA Tester

Confidential, Bethesda, MD


  • Investigated and isolated specific bugs from sources inside and outside engineering
  • Performed usability testing on new software
  • Promoted company graphic quality standard
  • Researched new products and technologies

Software QA Tester



  • Investigated and isolated specific bugs from sources inside and outside engineering
  • Performed usability testing on developing software
  • Researched new architectural and graphic products

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