SUMMARY:

• A challenging position as a Management Analyst/Business Analyst/System Analyst to utilize and enhance my technical expertise and interpersonal skills.
• Over 12 years in Management and Business Analysis, Software Quality Assurance, and Testing
• Consulting experience with Federal Government customers
• Excellent knowledge of Software Development Life Cycle (SDLC)
• Developing deliverables associated with the planning phases of the SDLC
• Working knowledge of project management concepts
• Supporting development and modification of web services
• Experience in technical writing and configuration management
• Proficiency in translating requirements into clear, concise, and testable product design specifications
• Conducting requirements gathering sessions
• Broad expertise working at Agile and Waterfall project methodology
• Proficiency in Procurement Desktop - Defense (PD2), Adapter, MyWebMethod, Federal Procurement Data System-Next Generation ( Confidential - Confidential )
• Expertise in Black Box Testing: Functional, Regression, System, Integration, Compatibility and Acceptance on web-based, standalone and client-server applications
• Design of Test Plans, Test Reports, and creation of Test Scripts and Test Cases based on Software Requirements and Design Documents
• Providing Performance Testing
• Effectively communicating project expectations to team members and customers
• Efficient management of multi - task situations
• Great skills in Automated testing of Client/Server, Web based and database
• Proficiency in reviewing and generating input/output mappings in the form of xpaths, and validating XML document content against mappings
• Proficiency in Structural Query Language (SQL)
• Experience in Relational Database Management systems and back-end database testing using SQL Queries
• Knowledge of many aspects of content management systems
• Dependable, flexible, punctual, and detail-oriented problem solver with a positive attitude and ability to interact with and lead the team
• Fast learner, capable to quickly apply new skills and knowledge

COMPUTER SKILLS:

Operating Systems: Windows/NT/XP/Vista, Windows 7, Windows 8, Windows 10, DOS

Languages and Software: SQL, HTML, SharePoint, XML, JavaScript, Oracle, TOAD, MS SQL Server 2014, Microsoft Office 2000 - 2016, PD2, MyWebMethod, Confidential - Confidential

Computer Graphics: AutoCAD 2009, Revit Architecture, Adobe Photoshop, Adobe InDesign, Corel Draw 08, QuarkXPress

Testing/Reporting Tools: Test Director 8.0, Mercury QC 9.0, Mercury QTP 9.2, Load Runner 9.0, Selenium, SPS-Bugzilla, Telerik TestStudio and TeamPulse

PROFESSIONAL EXPERIENCE:

Business Analyst/Functional Analyst/Technical Writer

Confidential, Washington, DC

Responsibilities:

• Contribute to development of financial and mortgage web based software applications and agency internal and external websites
• Analyze, gather, develop, and test new Confidential application requirements for Banks and Enterprises, Board of Directors, and entire Confidential agency
• Work closely with Confidential ’s customers and stakeholders to plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of new or existing hardware and software systems
• Assess customers’ needs, provide information and assistance in order to deliver high quality software products
• Participate in Business Process Management (BPM) to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve Confidential organization’s strategic goals
• Contribute to development, configuration, organizing, testing, and structuring of intranet and SharePoint web sites projects; optimize the user experience by being attentive to live web metrics and best practices
• Create requirements, test scripts, and test report documentation using Telerik TeamPulse and TestStudio
• Install and test based on real Banks’ and Enterprises’ data new software releases
• Take part in configuration management (CM) process
• Support the data validation rules development using MS SQL Server
• Provide fully documented information about discovered technical and functional issues in timely manner
• Prepare documentation and take the lead role in Quality Assurance (QA) and User Acceptance Testing (UAT)
• Conduct Independent Verification and Validation (IV&V) testing
• Effectively manage work schedules, scope, and resources for assigned projects
• Participate, conduct as needed, and contribute to Working Groups meetings
• Provide documentation review and recommendations for the Learning Academy team

Management and Business Analyst Lead/Functional Analyst Lead/ Functional Administrator/Integration Analyst/Data Analyst

Confidential, Vienna, VA

Responsibilities:

• Served as a technical representative supporting Agency deployed information management systems
• Provided information technology support to enhance the effectiveness of the facilities’ supervision program through technology products, support, systems, and services
• Led the team of Business Analysts and Quality Assurance (QA) testers
• Analyzed and translated requirements into product design specifications for Standard Procurement System (SPS)
• Reviewed and commented Engineering Change Proposals (ECPs)
• Took part in the Government ECPs’ submission process and contributed recommendations for developers
• Audited, commented on, and made acceptance recommendations for Functional Specification Documents (FSDs)
• Represented GTF and provided business analysis during Performance and Development Review (PDR) and Critical Development Review (CDR) meetings
• Prepared full analyses and traceability metrics for new software releases
• Worked on Requirements Traceability Management (RTM): established strong relationship between data elements and ESPs, FSDs, Acceptance Test Scripts (ATSs), and Regression Test Scripts (RTSs)
• Prepared monthly and weekly reports using Word processing, graphic, and spreadsheet packages (Microsoft Project, Microsoft Word, Microsoft Excel, and Visio)
• Created monthly and annual project schedules
• As a Functional Administrator/Analyst and Integration Analyst Lead performed integration, acceptance, functional, and regression testing for PD2, MyWebMethod and Confidential - Confidential government supported software.
• Executed outbound and inbound test assignments for Adaptor and Integrations for different versions of software
• Represented GTF during Government Functional and Integrations observations: identified problems on the early stages prior official deliverers.
• Fully supported PD2 and Confidential - Confidential acceptance and regression testing on various baselines
• Communicated with government sites: participated in solving of government sites issues, provided script recommendation and verification of necessary information
• Conducted working group briefings and supported visitor testers from the government sites
• Verified traceability of Army, Navy and Air Force FSDs to the Functional and Integrations scripts and prepared special charts reflecting results
• Analyzed requirements and test results
• Prepared current test plans and reports for Functional and Integration testing
• Reviewed requirements and specifications, provided recommendations to managers and vendors
• Developed test cases and test scripts based on requirement documents
• Performed acceptance and regression testing
• Implemented SPS-B for effective troubleshooting
• Developed and distributed test workloads for all assigned government test sites
• Maintained workload by consolidating reported workload statuses and assessing progress daily
• Interacted with vendors, discussed technical problems, provided feedback concerning completeness, reported bugs, managed script edit recommendations
• Participated in daily staff project status meetings with the management team and walkthroughs

Software QA Tester/Business Analyst

Confidential, Herndon, VA

Responsibilities:

• Gathered system requirement and functional requirement from different sources such as development team, user or vendor
• Translated requirements into product design specifications for web based applications
• Was involved in the review of requirements specification with functional manager and technical specialists of the application
• Developed test cases and test scripts based on requirement documents
• Maintained test scripts for different builds and releases
• Performed functional and regression testing using Mercury QTP tool: recorded scripts; enhanced tests with standard, image, table, text and data checkpoints; parameterized tests; executed tests and analyzed the results
• Used Mercury TestDirector and Mercury Quality Center for defect reporting, tracking, storing the client requirements, and managing test plans
• Executed performance testing for websites using LoadRunner: created Vuser scripts at VUGen; defined scenarios in accordance with requirements and ran them at Controller
• Used LoadRunner Analysis to create graphs and reports, and evaluate the performance
• Extensively used TOAD to perform Back-End testing on Oracle and MySQL database
• Interacted with developers, discussed technical problems, provided feedback concerning completeness and reported bugs
• Participated in weekly project status meetings with the management team and walkthroughs
• Prepared monthly and weekly reports using Word processing, graphic, and spreadsheet packages

Software QA Tester

Confidential, Bethesda, MD

Responsibilities:

• Investigated and isolated specific bugs from sources inside and outside engineering
• Performed usability testing on new software
• Promoted company graphic quality standard
• Researched new products and technologies

Software QA Tester

Confidential

Responsibilities:

• Investigated and isolated specific bugs from sources inside and outside engineering
• Performed usability testing on developing software
• Researched new architectural and graphic products