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Business System Analyst Resume

Hoover, AL

OBJECTIVE:

A dedicated Business System Analyst is looking for an IT industry position which allows utilizing exceptional analytical skills and extending knowledge to achieve my career goal.

SUMMARY:

  • Total 9+ years of experience as an analyst in IT industry to meet the organizational goals and objectives successfully.
  • Played as a Business System Analyst role for Business Lending Integration Readiness & Services team of Confidential .
  • Worked on projects for Regions such as Commercial Credit Origination and Lending system - a software developed in Salesforce (SaaS) platform and, Confidential (BC) - Commercial Loan Origination web application.
  • Performed Quality Analyst role for Credit lending process, Health care, eCommerce, Brokerage applications, followed for the product quality and releases.
  • Proficiency in all phases of software development life cycle (Agile-scrum, Waterfall).
  • Well versed in all phases of the Software Testing Life Cycle (STLC) and Defect Management cycle.
  • Proficiency in Microsoft Test manager (MTM), Visual Studio Team Foundation server (VSTS) web, JIRA, HP Quality Center 10, Application Life Cycle Management (ALM) for testing execution & defect tracking software tools.
  • Worked directly with business teams & product owners to capture technical business requirement documents and, translated them into epics and user stories in TFS.
  • Proven ability to grasp business needs; translate them into clear, concise specifications; and develop & execute detailed test scripts to ensure the trouble-free releases.
  • Collaborated with diverse group such as business analyst, functional analyst, developers, programmer analyst and other internal/external team members of the project as needed to bring the software into production.
  • Expert in business process engineering and Agile software development life cycle, including analysis, design, development, testing and implementation of software applications.
  • Assisted the SQA Manager and or QA Engineer IV with Software testing estimations for all phases of the Software Development Life Cycle as needed.
  • Assisted to User Acceptance team (UAT) as required for each monthly release to identify test scenarios and to develop test scripts for performance testing.
  • Created defect documentation for identified several software failures (Critical/High/Low) and reported defects metrices to management and, tracking them for software quality.
  • Presented daily, weekly & monthly testing status report for progress tracking purposes and to identify the risks and tracked for resolutions.
  • Performed functionality testing, System integration testing, manual QA regression testing, ad-hoc testing, exploratory testing, positive and negative testing, end -to- end system testing etc and ensured defect free software.
  • As a team member, worked with onshore and offshore manual QA testing team, by providing application knowledge, test plan creation, testing strategies, tests scripts development, test cases execution, documentations support, resolutions as needed etc.
  • Coordinated the installation of application enhancements/releases of net new applications of low complexity. Knowledged of Relational Databases, Data Modeling and Analytics skills
  • Provided system expertise required to implement new processes, functionality, and business.
  • Exposure to data modeling and UML tools a strong plus
  • Performed complex data validation for integrations as needed for various integrations.

PERSONAL SKILLS:

  • Proficient level of Troubleshooting, Problem Solving, Decision making
  • Exceptional level of Adaptability, Analytical skills,
  • Communication skills, Demonstration skills, Mentoring Skills

TECHNOLOGICAL SKILLS:

Enterprise System: Business Analyst skills, QA analyst skills

Domain: Commecial Loan Origination, Approval and Booking, Health care, eCommerce, Brokerage

Other System: Mainframe Level 3, iWave, LaserPro, Doc output, Credit Bureau, Document generation, Email Integration etc.

Applications: Salesforce cloud application, Web applications, Mobile appications

Test Management & Defect Tracking Tools: Visual Studio Team Services 2017, Microsoft Test Manager 2017, Rally, HP Quality Center 10, JIRA, Application Life Cycle Management (ALM), Bugzilla

Database: SQL Server 2008

Language: Microsoft 365, SQL, VB Script, XML, Sharepoint, OneDrive, Skype, Teams

PROFESSIONAL EXPERIENCES:

Confidential, Hoover, AL

Business System Analyst

Responsibilities:

  • As a solution - driven Business System Analyst II, served for Business Lending Integration Readiness & Services team to reach our team objectives and goals effectively.
  • Interacted with business users and product owners to capture and analyze high-level of Technical Business Requirements documents (BRD), translated into epics and user stories.
  • Captured all the sections of Functional requirement documents such as module scope, high-level overview, flowcharts, wireframes, assumptions, page layouts/ screens functional requirements, general requirements, integrations requirements, configuration requirements, button requirements, automation requirements to design test scenarios.
  • Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards throughout the life cycle.
  • Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
  • Coordinated the QA testing team and setting goals for the testing efforts to ensure project objectives and expectations are met.
  • Proactively taking ownership of others, recognizing when assistance is needed, and establishing and monitoring priorities.
  • Participated in Agile/Scrum weekly meetings with technical delivery managers, Scrum maters across various initiatives to provide a platform to discuss dependencies, issues, and risks from a delivery perspective.
  • Prioritized business and systems problems; analyzed legislation and conducted impact analysis and execute action plans on time.
  • Worked closely with the deployment team of new modules, upgrades, fixes and new installations.
  • Ensured all artifacts documented and compiled properly in VSTS and in SharePoint site.
  • Participated in weekly workstream meeting to understand project progress from the entire business team and to share the project status.
  • Primarily performed, manual/automation QA regression testing, system integration testing, unit testing, exploratory testing, GUI testing, End to End system testing etc. and followed the testing process and tracked the software quality.
  • Worked onto VSTS for the creation of test plans, designed test scripts, developed test cases for new features and change requests/enhancements.
  • Effectively performed QA validation on monthly sprint release work items (Defects/Change requests) for prioritizing.
  • Identified and provided test scenarios, test scripts to support User acceptance testing team, Production team and ensured requirement is satisfied.
  • Provided support for User Acceptance team (UAT), to prioritize which issues needed to be addressed first during each sprint releases.
  • Assisted to performance testing team as required for each monthly release to identify test scenarios and to develop test scripts for performance testing.
  • Validated QA for salesforce customization and configuration modules such as Client Configuration, fees, payment, rate, policy exceptions, loan product package, loan stage, document review, loan team member and client team member, dashboards & reports, roles, security, and sharing, spreading etc.
  • Validated QA for salesforce system integration modules such as Document manager, Content Management FileNet (iWave) Integration & FileNet exceptions, Total Credit Exposure (TCE), eTran, LaserPro Integration, Construction Loan Application, Checks and Flags, Level III (mainframe), Loan Booking & Disbursal process, Doc output letters, Credit Bureau Integration (Equifax), Relationship Group Administration (RGA) etc.
  • Triaged the identified issues, reported the confirmed defects to for all triage meeting attendees.
  • Coordinated and participated in loan origination system problem resolution for several releases of the software.
  • Assisted in estimating the level of effort (LOE) and duration for own assigned work and review the LOEs of another test analyst.
  • Solid experience in performing data analysis to manage data integrity and standards by using, XML reports, data mapping spreadsheet, transaction mapping documents, valid value documents.
  • Worked on XML files which are pulled from LDS team and validated data for electronic records.
  • Performed SQL queries and ensured data transactions between integrated modules.

Confidential, Hoover, AL

Business System Analyst

Responsibilities:

  • Participated in application demo meetings, business requirement document review meetings, functional requirement document review meetings, change request review meetings to discuss the existing requirements and future enhancements.
  • Translated technical business requirements in to User stories and developed acceptance criteria.
  • Explained complex systems functionality and integrations between modules to QA team (onshore /offshore) to perform QA validation on business specifications.
  • Accustomed to working in a team environment including both technical and non-technical participants.
  • Validated end to end Loan Origination applications and ensured all work packages are being able booked into level III.
  • Solley validated in Lending Documents Generation modules, Payment, Fees, Interest, Collateral Management and all other end to end system of Commercial Loan System.
  • Validated iWave/ FileNet documents, Loan Agreements, Loan documents and Transaction mapping documents, document generation features etc.
  • Validated electronic documents and files to ensure the data has been processed between the integrated modules by mapping data in the XML files from CLO tech to validate the data integrity
  • Organized, effective professional known for the ability to grasp business needs; translate them into clear, concise specifications; and develop & execute detailed test scripts to ensure.
  • Performed functional testing, manual QA regression testing, exploratory testing, end-to-end system testing, positive and negative testing on BI applications.
  • Triaged the identified issues, reported the confirmed defects to developers / programmer analyst team
  • Scheduled bug triage meeting and send meeting notification for attendees.
  • Created a defect report and send it to all attendees before the meeting.
  • Performed re-validation for work items (Defects & Change Requests) for monthly releases to minimize bugs, documented and communicated the testing result
  • Ensured tests procedures are properly understood, carried out and evaluated the product modifications are made properly.
  • Proactively managed all testing related activities to meet business expectations and to share the testing status to production team for production release Go or No Go -Live decision.
  • Continued to track the defects tracking log and testing status report in the Bug Zero for all testing related activities.
  • Continuously assisted to the successful implementation of the Confidential software into User acceptance environment and into the production environment.
  • Provided support for User Acceptance team, to prioritize which issues needed to be addressed first during sprints.

Confidential, Hoover, AL

Software Qualit Assurance analyst

Responsibilities:

  • Translated technical applications specification into functional and nonfunctional business requirements.
  • Understood existing software & new enhancements of product and ensured the application meets the business requirements.
  • Explained complex systems functionality and integrations between modules to QA team (onshore /offshore) to perform QA validation on business specifications.
  • Validated Healthcare portal for mobile applications releases (iOS, Android).
  • Experienced with HL7 files and verified for the data exchange, integration, sharing, and retrieval of electronic health record information among the Health Care Information Systems.
  • Performed SQL queries for data integrity as needed.
  • Validated the data for sending/receiving and updating electronic inventory catalog item details received from vendors.
  • Performed manual QA regression, API testing, functionality testing, regression testing, system integration testing, positive and negative testing, end-to-end testing, UAT testing on several integration modules.
  • Such as patient, physician, appointments, pharmacy, inpatient solutions, email notification to ensure system workflow.
  • Analyzed business user stories, user acceptance criteria and ensured the testing coverage.
  • Created and documented test cases for all assigned documented requirements.
  • Evaluated new or modified software programs development procedures used to verify programs.
  • Obtained document business and system requirements, reviewed and completed business Analysis.
  • Collaborated with developers to understand internal technical processes and identify additional opportunities for application testing.
  • Reported, tracked and determined priority of reported bugs promoting quality achievement and performance improvement.

Confidential

Business System Analyst

Responsibilities:

  • As a software quality analyst, an agile team member reviewed business requirements documents.
  • Participated in test plan designing and prepared test cases for the modules.
  • Manually performed functional, integration and regression, GUI testing etc.
  • Fulfilled management responsibilities, leading the quality assurance team.
  • Creating rudimentary bug reports for programmers to investigate and repair.
  • Led the QA testing team regarding technical aspects of projects and enhancements.

Confidential

Software quality assurance analyst

Responsibilities:

  • Gathered functional requirement with the help of the business analyst and QA manager.
  • Identified, documented and reported bugs, errors, interoperability flaws, and other issues within proprietary software applications developed.
  • Demonstrated detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Complete all assignments on or ahead of schedule.
  • Supported QA Testing Team to complete comprehensive testing on 2 major new releases.

Confidential

Quality assurance analyst

Responsibilities:

  • Tracked the status of defects and provided a status report during daily meetings.
  • Prepared and executed functional and regression testing.
  • Created and executed test cases, and logged defects, and kept track of the defect status.
  • Communicated with the project management team and QA manager to resolve defects.

Confidential

Quality Analyst

Responsibilities:

  • Developed test scenarios and test cases for many modules of the applications.
  • Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
  • Delivered thorough QA testing reports that determined product quality and readiness.

Confidential

QA analyst

Responsibilities:

  • Completely understand business requirements and technical aspects of the application.
  • Proficient in writing and executing test scripts for manual QA regression
  • Performed Functional testing, Regression testing, Integration testing and system testing.

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