PROFILE:

• Expert in managing the requirements phase of the software development of various SDLC models including the Agile Scrum, Iterative, and Waterfall with over 9 years of experience delivering enterprise applications through multiple release cycles.
• Skilled at leading teams, mentoring team members, developing architecture, design, and requirements, and establishing lightweight software configuration management and release processes to enable organizations to build stable products quickly.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self - management.
• Comprehensive knowledge about Agile systems and its application in business enterprises work frame.
• Excellent analytical skills to understand the business process and functionality, business and functional requirements and to translate them to system requirement specifications.
• Collaborate closely with SMEs to identify and analyze core requirements and key features of the ongoing telecom, media and call center operations projects.
• Extensive experience in facilitating user group meetings and gathering system requirements for web application development.
• Strong analytical and research techniques to identify gaps and inconsistencies within current measurement tools, allowing development of improved and cost-effective business models.
• Scope identification and requirements gathering via meetings, interviews, interface analysis, research, etc.
• Setting up the functional and nonfunctional requirements to meet the business requirements and expectations.
• Ability to gather and document Business Requirements, experienced in writing Use Cases. Proficiency in SDLC life cycle, understanding the workflow concept, ability to gather and document the 'As-Is' and 'To-Be' system processes.

TECHNICAL SKILLS:

System requirements: UML Modeling, Rational Rose, MS Visio, White boarding Context Use Case and Process Flow Diagrams. System Requirements, System Architecture Design, Data Requirements.

Change Management Tools: Rational Clear Case, Confluence, TFS, SharePoint

Testing Tools: Quality Center, ALM, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business and System Analyst

Responsibilities:

• Successfully used Agile Scrum Method for gathering requirements and facilitated user stories workshop.
• Documented user stories and facilitated story point discussions to analyze the level of effort on project specifications.
• Worked with product owners on artifacts such as product backlog and sprint backlog.
• Helped product owners come up with set of stories for better understanding for estimation and development. Worked with them to prioritize the requirements for upcoming sprint.
• Worked closely with SMEs by conducting JAD sessions to allow stakeholders to communicate their perspectives, resolve issues, and reach agreements. Identified and analyzed the core requirements and key features of the ongoing project.
• Conducted walkthroughs with the different department heads to have a deeper understanding of the requirements.
• Identified the requirements that go in each sprint, collect them in the sprint backlog and collected and managed the requirements that are not part of the current sprint into the product backlog.
• Created use stories, process flow diagrams for source to target operations. Created mock-ups of client facing web portal screens.
• Performed extensive GAP analysis to identify the business rules and determine the risks and assisted the project manager in budget and resource planning.
• Created Level of Effort and Release Level Metrics at the start and end of each project.
• Work closely with developers and design team to ensure the application is designed and developed according to business needs.
• Designed Process Flow Diagrams, Systems Context Diagrams, Workflow, Sequence and State Chart Diagrams, Use Cases (UML) and Business Rules using MS Visio.
• Involved in creating and running UAT test cases and test scripts. Also, generated reports for UAT test cases.
• Involve and support the QA team in fixing up the open defects in JIRA by working with the current business processors and developers
• Involved in manual GUI testing, regression testing using web applications
• Wrote test scenarios and test cases
• Approved code deployments

Confidential

Lead System Analyst

Responsibilities:

• Managed several ongoing projects, which are reported on weekly basis to the board. Coordinated schedule of activities.
• Lead daily Scrum meetings.
• Involved in sprint planning meeting to identify the tasks for the sprint and getting team members acceptance/commitment for the assigned tasks.
• Involved in Sprint review meeting with the team and stakeholders to review the achievements from the sprint and get approvals.
• Identified the requirements that go in each sprint, collected them in the sprint backlog and collected and managed the requirements that are not part of the current sprint into the product backlog.
• Requirements gathering and analyzing of the various work streams by meeting with the business user and baselining the details.
• Lead and facilitate cross-functional teams for technical and non-technical system requirements.
• Gathered requirements for visual modeling using Unified Modeling Language. Prepared detailed Activity Diagrams to describe the user story flow and dynamic behavior of the system.
• Created use stories, process flow diagrams for source to target operations.
• Created mock-ups of client facing web portal screens.
• Worked closely with the project manager, business lead and technical lead to identify research and escalate issues and risks to the appropriate work stream for resolution.
• Assisted IT director with Audit findings and support.
• Developed, tested, catalogued, and added test cases to customer’s test framework for any application development effort of modification that occurs.
• Developed and executed test plans and test cases for development work performed by government and contractor personnel.
• Maintained existing test framework/regression system as development and modifications continued.
• Held pre-deployment meetings with team and extended team.
• Scheduled weekly defect scrubs.

Confidential

Business Analyst/QA Tester

Responsibilities:

• Produced functional design documents for FCC’s web-based solution called Electronic Tariff Filing System (ETFS), built to replace the older version application.
• Involvement in all phases of Software development life cycle including System Analysis, Design, Modeling, Implementation and Support.
• Point person charged with directly providing technical support to employees on a daily basis and reporting status to the VPs of Operations and Development; handling communication between vendor and state employees.
• Gathered business requirements and analyzed data/workflows.
• Worked closely with the User group, Business team and Developers in understanding and documenting business requirements.
• Ran User training to bring FCC officials up to speed with software solution; introduce best-practices and troubleshooting procedures.
• Created Use Cases Diagrams and Activity Diagrams, thus defining the Business Process Model and Data Process Model.
• Used Confluence tool to upload project related documentation, refined backlog and manage sprint planning.
• Ran peer review sessions with the team
• Participated in the identification, understanding, and documentation of business requirements, collected and documented business processes as well as business rules.
• Prepared business requirements document and then converted business requirements into functional requirements and non-functional requirements using Rational RequisitePro.
• Translated the business needs into system requirements, communicating with the business on a non-technical level, and with the system analyst on a more technical level.
• Prepared use cases, software requirement specifications, and software design document.
• Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.
• Involved in full life cycle testing. Developed, executed and analyzed test cases for product quality assurance testing.
• Mapped Test Cases to Requirements and created an RTM at the end of every project
• Performed System testing, Functional testing, Regression testing, Smoke Testing and Negative testing. Also performed User Acceptance testing on multiple projects
• Logged defects in Clear Quest, re-tested defects, analyzed defect with Users and Developers

Confidential

Business and System Analyst

Responsibilities:

• Responsible for gathering requirements for the clients and creating the document after gathering the requirements.
• Conducted brainstorming sessions with project focus groups.
• Conducted and participated in walkthroughs to generate consensus, maintaining quality and resolve issues among different stakeholders in the SDLC.
• Responsible for documenting functional specification documents based on user requirements.
• Performed criteria table updates for each project.
• Worked extensively with MS Excel and MS access.
• Documented approved change controls to add them into business design.
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations.
• Used MS power point presentations for conduction JAD sessions with the stakeholders.
• Involved in business requirements gathering and produced activity diagrams to capture operational workflows
• Conducted Functional Requirement Specification and User Requirement Specification Analysis/reviews and walkthroughs with the designers, developers and stakeholders
• Involved in business requirements gathering and produced activity diagrams to capture operational workflows.
• Standardized software specification by developing use case reports to list requirements, which were previously communicated to developers using non-standard and inefficient formats.
• Interacted extensively with the client and the management teams to understand the requirements and to report the status of the testing efforts on their applications.
• Created Functional Specification Documents (FRD) based on the business requirement documents.