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Business Analyst/product Owner Resume

Columbia, MD

SUMMARY:

  • Highly focused, goal - oriented individual with strong leadership and training skills along with the ability to communicate effectively with all levels of people.
  • Flexible, creative and resourceful adept at developing and implementing innovative and inspirational programs to a diverse population and motivating individuals to attain goals.
  • Disciplined and well-organized in work habits; strong time-management, prioritizing and problem-resolution skills, along with the ability to manage multiple projects.

EXPERIENCE:

Confidential, Columbia, MD

Business Analyst/Product Owner

Responsibilities:

  • Elicited business requirements using interviews, analytics and product demonstrations to ensure the fulfillment of business needs.
  • Developed user stories and acceptance criteria based on business requirements.
  • Effectively communicated the needs of business owners to Agile development team members on a regular basis.
  • Assisted the Agile development with reproducing and analyzing product defects.
  • Hosted/recorded product demonstrations for business stakeholders.

Confidential, Columbia, MD

Business Analyst

Responsibilities:

  • Developed requirements for Medicare Coordination of Benefits and Recovery Program.
  • Participated in JAD (Joint Application Design) sessions.
  • Coordinated with external teams to ensure business rules were clearly applied.
  • Conducted interviews with business owners and data submitters.

Confidential, Owings Mills, MD

Business System Analyst

Responsibilities:

  • Participated in JAD (Joint Application Design) sessions.
  • Coordinated with external teams to ensure business rules were clearly applied.
  • Provided support on operation requirements.
  • Adhered to the SDLC operational procedures.

Confidential, Linthicum, MD

Business System Analyst

Responsibilities:

  • Gathered information necessary to document system requirements, software specifications, and functionality.
  • Installed, configure, and support proprietary software to satisfy documented requirements.
  • Performed testing functions needed to ensure accurate software configuration.
  • Trained end users.
  • Assisted customers in data export and data import activities.

Confidential, Towson, MD

Business Analyst/Project Consultant

Responsibilities:

  • Responsible for providing technical leadership to clients while developing and implementing custom software configurations. The application was web-based built on Microsoft.NET framework utilizing MS SQL Server. Primary functions were:
  • Configured proprietary software application to satisfy client needs.
  • Analyzed and documented business process for school systems.
  • Led requirement gathering sessions to identify areas of non-compliance, missing procedures and best practices.
  • Translated client’s request into functional software capabilities for developers, testers, and trainers.
  • Performed testing functions to ensure that configurations were set up accurately.

Confidential, Arnold, MD

Instructional Delivery Manager/Instructional Designer

Responsibilities:

  • Part of a design and development team that produced educational programs that met ongoing learning needs for property, facility, and building maintenance professionals. Primary functions were:
  • Directed an in-house and outsourced team of subject matter experts, contractors, consultants, and vendors for the delivery of traditional and online educational modules.
  • Supported the delivery and evaluation of instructor-led courses by providing evaluative techniques and analytical tools.
  • Co-presented train-the-trainer sessions for inexperienced instructors.
  • Part of a team that identified trends in technology, advancements in online adult learning strategies and content delivery.
  • Ensured that departmental processes and workflow were effective and documented.

Confidential, York, PA

Teacher

Responsibilities:

  • Served as team lead that developed and implemented strategies to motivate students, improve attendance, tracked individual student behaviors, addressed special needs and conducted parent conferences.

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