Business Analyst/Product Owner Resume Columbia, MD - Hire IT People

SUMMARY:

Highly focused, goal - oriented individual with strong leadership and training skills along with the ability to communicate effectively with all levels of people.
Flexible, creative and resourceful adept at developing and implementing innovative and inspirational programs to a diverse population and motivating individuals to attain goals.
Disciplined and well-organized in work habits; strong time-management, prioritizing and problem-resolution skills, along with the ability to manage multiple projects.

EXPERIENCE:

Confidential, Columbia, MD

Business Analyst/Product Owner

Responsibilities:

Elicited business requirements using interviews, analytics and product demonstrations to ensure the fulfillment of business needs.
Developed user stories and acceptance criteria based on business requirements.
Effectively communicated the needs of business owners to Agile development team members on a regular basis.
Assisted the Agile development with reproducing and analyzing product defects.
Hosted/recorded product demonstrations for business stakeholders.

Confidential, Columbia, MD

Business Analyst

Responsibilities:

Developed requirements for Medicare Coordination of Benefits and Recovery Program.
Participated in JAD (Joint Application Design) sessions.
Coordinated with external teams to ensure business rules were clearly applied.
Conducted interviews with business owners and data submitters.

Confidential, Owings Mills, MD

Business System Analyst

Responsibilities:

Confidential, Linthicum, MD

Business System Analyst

Responsibilities:

Gathered information necessary to document system requirements, software specifications, and functionality.
Installed, configure, and support proprietary software to satisfy documented requirements.
Performed testing functions needed to ensure accurate software configuration.
Trained end users.
Assisted customers in data export and data import activities.

Confidential, Towson, MD

Business Analyst/Project Consultant

Responsibilities:

Responsible for providing technical leadership to clients while developing and implementing custom software configurations. The application was web-based built on Microsoft.NET framework utilizing MS SQL Server. Primary functions were:
Configured proprietary software application to satisfy client needs.
Analyzed and documented business process for school systems.
Led requirement gathering sessions to identify areas of non-compliance, missing procedures and best practices.
Translated client’s request into functional software capabilities for developers, testers, and trainers.
Performed testing functions to ensure that configurations were set up accurately.

Confidential, Arnold, MD

Instructional Delivery Manager/Instructional Designer

Responsibilities:

Part of a design and development team that produced educational programs that met ongoing learning needs for property, facility, and building maintenance professionals. Primary functions were:
Directed an in-house and outsourced team of subject matter experts, contractors, consultants, and vendors for the delivery of traditional and online educational modules.
Supported the delivery and evaluation of instructor-led courses by providing evaluative techniques and analytical tools.
Co-presented train-the-trainer sessions for inexperienced instructors.
Part of a team that identified trends in technology, advancements in online adult learning strategies and content delivery.
Ensured that departmental processes and workflow were effective and documented.

Confidential, York, PA

Teacher

Responsibilities:

Served as team lead that developed and implemented strategies to motivate students, improve attendance, tracked individual student behaviors, addressed special needs and conducted parent conferences.