PROFESSIONAL SUMMARY:

• Business System Analyst/ Business Analyst with more than 3 years’ experience and diversely involved in Various domains (Oil and Gas, Human Resource, Retail Industry and Banking Industry)
• Also, experienced in various Business Administrative work for over 3 years, it helped in acquiring experience on various business process and procedures
• Extensive knowledge on Agile and Waterfall Project Life Cycle
• Work with key project Managers and business stakeholders to formulate and communicate Vision, Scope and Requirement of the project
• Co - ordinate with Project Manager on finalizing Project Plans, collaborate with third-party Vendors and conclude project negotiations
• Work in diverse environment including Multi-Culture team members, off-shore team and out of state clients as well as Multi-Location Clients
• Collaborated with Small/Big Team to achieve project Scope/Goal
• Schedule and Launch business meetings between stakeholders, Technical team and third party vendors
• Extensive experience on eliciting, documenting, reviewing and Finalizing business requirement document, Functional Requirement Document and other project related documents
• Acquired sign- off from Business Stakeholders and worked collaboratively with the project Technical and Quality Analyst (QA) teams to accomplish project plan and Project timeline
• Strong experience of using Microsoft Office applications which includes Microsoft Project, Excel, Visio, PowerPoint, Word
• Fair experience of Working with Human Resource department on various companies
• Experience in Human Resource tools like Fieldglass (SAP E-Procurement tool), Ariba (SAP E-Procurement), Kronos (Global Workforce Management tool), Concur (Business Travel and Expense Management) in Manufacturing and Retail domain.
• Involved in documenting Human Resource processes like Hiring/ Firing / Interview / Onboarding/ Off-boarding/ Training and updating employee information accordingly
• Involved as System Integrator (Business Analyst) for Salesforce Implementation Project, worked for Sales Team.
• Educated in VersionOne Agile Project Management Tool for Project Tracking and Capacity planning
• Educated in Various Project Management Tools like JIRA/Confluence/SharePoint etc.
• Involved in Company related Field Trips (Travel) whenever required
• Fair Knowledge on SQL as well as Data modeling tools like ERWIN
• Involved in Salesforce Implementation Project, worked for Sales Team.
• Composed training documents as per requirement and Delivered to business users or Change Managers as concluded by project managers
• Participated in QA testing and UAT Testing also, sometimes helped solve production issues

PROFESSIONAL EXPERIENCE:

Confidential

System Integrator/ Business Analyst

Responsibilities:

• Extensively involved myself on agile workflow process, which includes Sprint Planning, Preparation meetings, Participating on Daily Stand-up meetings, Participating on Demo Sessions etc.
• Collaborate with Scrum master on aligning Dev. And Tester Estimates and making sure resource capacity planning were done in adequate manner.
• Extensively participated in collaborating with Product Owners and Various Business Departments to gather Requirements
• Synchronized with Product Owners on analyzing Data by data mapping and finalizing the GAP between SRM and Sales Force CRM systems
• Created User Stories relating to Relationship/Opportunity Layouts, Various Sales Stages, Sub-Processes, Relationship hierarchy etc. for various Level of Business
• Validate the User Stories with Product Owners and received Sign-off on the requirements and played key role on achieving Story points (Capacity points) from Tech lead on the user stories
• Collaborated with Product Owners as well as Tech Lead to build technical solution for required requirements
• Made sure the requirements and User Stories were captured correctly in Version1 Project Tracking Tool
• Collaborated with Dev. Team and Testers to make sure that all the requirements were clearly delivered to the team for Development and Testing
• Helped Testing Team on testing User Stories in case their Bandwidth was not able to cover testing for current sprint.

Confidential

Business/ System Analyst

Responsibilities:

• Conduct and Participate in various meetings to understand Current (6.3) organizational Human Resource organization structure, labor level structure, labor level sets and various systems integrated with Kronos Workforce Management and Attendance system.
• Provide possible Kronos IT Assigned production Support to various End users of Kronos like Store Managers, District Managers, Payroll departments Etc.
• Actively participated in examining timesheets and other document to reconcile payroll discrepancies
• As part of IT Kronos Analyst, gathered requirements from Business SMEs covering scheduling and timekeeping processes using interviews, business process description, Use case and test scenarios
• Analyze and resolved department and employee issue related to employee scheduling, wage and hours and union contract memorandum of agreement
• Familiar with employee and store set up, payroll and accrual, various benefits etc.
• Used Confluence and JIRA for Project Status tracking and documentation

Confidential

Business Analyst

Responsibilities:

• Participate in Research and Analysis process with Business Users to obtain appropriate solutions For Business User, launched meeting between Business Users and Third Party Vendors to accomplish right solution for stakeholders
• Gather Business requirements from various Hybris users
• Coordinate with Operation Director on Solution Development for various departments like merchandising, Marketing, SEO, and Logistics etc. Perform Analysis and build requirements for Technical team
• Conduct meetings between Business Users and Technical team, document requirements through
• Revise and attain sign-offs on Business requirement documents from Business Users, Accelerate the process by forwarding requirements to technical lead and achieving story points
• Collaborate with Project managers and technical team lead to assure that technical team is Delegate with enough story points for current and upcoming sprints
• Launch Scrum meeting in absence of Project manager also, launch sprint backlog meeting and Sprint Pre-Planning meetings.
• Synchronize with Technical team to help them understand the requirements and track Dev team And QA team efforts through JIRA
• Coordinate and participate in testing process with Quality Analyst team to assure that Requirements match Business Users needs
• Followed JIRA workflow process to track current sprint requirements meet the assigned timeline Also, participated on UAT process
• Coordinate with Technical Lead, collaborate with business users and conduct sprint demo and Sprint closures meetings

Confidential

Business Analyst

Responsibilities:

• Helped Project Manager Synchronize project plan and resource allocation
• Analyzed and Documented Current Process for On-Boarding, Off- Boarding, Payment and Accounting process
• Document To-Be process through Visio and got sign- off from Business Users
• Worked hand on hand with Change Manager for Change process initiation, Business owners in Order to identify and document risk involved in implementing new application
• Risk analysis between various systems and documented the risk
• Corporate with enterprise team and Corporate for QA testing
• Used SharePoint to track defects
• Reviewed Test Scripts and Test Scenarios provided by Enterprise Team and matched with Office Level requirement
• Provided training documentation for Change Manager
• Followed up as liaison between enterprise level team and UAT business Users

Confidential

Business Analyst

Responsibilities:

• Team up with Project Manager and Data Architect from IT department to understand the Current scenario as well as the scope of the Project
• Evaluated current scenario of the project and analyzed Requirement Traceability matrix with Help of Project Manager
• Finalized requirement documentation GAPs, recognized the GAPS and started modifying Business Requirement Document
• Acknowledged Information Risk with IRM team for different stages of life cycle since Safire Meter data was transported to third Party Vendor General Electronics (GE)
• Launched JAD Session with data architects to understand the data flow and data migration Requirement of the project
• Collaborated with various Departments and their team member to understand Safire meter Data Flow and Documented the Data flow Diagram Using VISIO
• Vet with Change Manager and documented RACI (Responsible/ Accountable/Consult/Inform)
• Extensively Used SHAREPOINT for Document sharing between various department and team members
• Utilized Active Factory and PI historian legacy data to analyze current well test data, Compared legacy data with current Safire Meter Data for various requirements like Identifying the current progress, identifying the GAP, Measuring risk and assuring Safire Meter data accuracy
• Vet with Business Users to identify the Risk of migrating the data through Safire Meter and Forwarding the data to various Systems like LOWIS/ EC

Confidential

Data Modeler

Responsibilities:

• Collaborate with various Business Users to learn about functionality and customization of LOWIS Application
• Launch various meetings with Business users to understand the Data Flow, Data Structure of Existing application
• Built Conceptual model through ERWIN to have preliminary concept gathered from Business for LOWIS information flow
• Actively participate on making necessary changes on conceptual Data model and getting Sign-Off from Business Users
• Collaborated with Data Administrator pull Data to build a Logical data model for LOWIS
• Performed Reverse engineering through ERWIN to achieve physical data model for WRO team
• Help identify Data Gap and Data Clarity for Business Users and LOWIS Users

Confidential

Administrative Assistant

Responsibilities:

• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
• Managed electronic and hard copy filing system at work
• Managed Calendar for Supervisor
• Answer and Transfer call for stakeholders of the company as required
• Assist in resolving an administrative problems
• Maintained everyday data entry and incoming correspondence

Confidential

Manager

Responsibilities:

• Look over financial transactions and helped supervisor achieve financial objective
• Complete store operational requirements by scheduling and assigning employees And following up on work results
• Maintain and retain store staff by coaching, counseling, disciplining and also, appraising staff members
• Analyze current and future customer requirement by pulling historical reports from system and estimate sales
• Actively participate in customer issue and solved help them provide possible solutions. It helped retain customer
• Familiar with Food Logistics and invoicing process
• Familiar with inventory saving and management
• Educated on Human Resource On-boarding, Off-Boarding, Payroll processes