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Business Systems Analyst Resume

PhoeniX

PROFESSIONAL SUMMARY:

  • Served as Business Systems Analyst, Onsite Coordinator and Scrum Master with proven ability of leading cross functional, cross cultural and self - organizing teams.
  • Strong Business Analysis Skills including in depth knowledge of Software Development Life Cycle (SDLC) - Waterfall, Agile/Scrum having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
  • Strong project management skills including planning and scheduling with experience in eliciting and requirement gathering, gap analysis, risk analysis, effort estimation etc.
  • Experience in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and translating them into functional specifications.
  • Excellent Business writing skills in creating Business requirements document (BRD), Functional requirements (FRD) and Use Case Specifications.
  • Experience in creating application road maps, gathering and communicating business requirements and identifying functional and non-functional requirements matching technical system setups.
  • Collaborated in various types of testing such as Unit Testing, User Acceptance Testing (UAT), System Integration testing (SIT), end-to-end testing, Sanity testing and Regression testing.
  • Expertise in developing Test cases, Test plans and Test procedures in manual and automated test environments.
  • Experience using Rally tool to capture Business and Technical User Stories
  • Facilitated scrum(Agile) ceremonies grooming, sprint planning, retrospectives, daily stand-ups and Scrum of Scrum for offshore team

TECHNICAL SKILLS:

Methodologies: RUP, SDLC, UML, Agile, Extreme Programming SCRUM, JAD

Workflow Tools: MS Excel, MS Word, MS PowerPoint, MS Visio

Cloud Computing: Salesforce, ServiceNow

Languages: HTML, JSP, Apex, CSS, XML

Automation Tools: Selenium, QC, Cucumber

Collaboration Tools: Sharepoint, Rally, Jira

PROFESSIONAL EXPERIENCE:

Confidential

Business Systems Analyst

Responsibilities:

  • Worked in partnership with Product Owner to understand user stories, define backlog priorities and ensure all dependencies are built in proper order so as to keep a continuous flow of work for the delivery team.
  • Worked on the implementation of Incident Management, Problem Management, Knowledge Management and Workgroup Management for ITSM Suite Development Team.
  • Duties performed for all releases include: user story creation/prioritization, development planning, test coordination/management, and release planning.
  • Created and administered team SharePoint site, used as document repository, calendar and collaboration tool, as well as customer service portal providing information on our team’s goals and processes.
  • Managed and tracked Defects using HP Quality Center (QC).
  • Implemented UAT activities in coordination with business units.
  • Prepared and maintained process and system based documentation.
  • Prepared Cucumber acceptance criteria and coordinated with the Offshore team in automating the scripts and helped in setting up the data for testing.
  • Used Rally for release and iteration planning, scheduling and tracking.
  • Monitored and documented post-implementation problems and revision requests.

Confidential, Phoenix

Business Systems Analyst/ Scrum Master

Responsibilities:

  • Used Software Development Life Cycle (SDLC) to design the whole process for efficient completion of the project.
  • Extensive client interaction for gathering requirements and managing requirements.
  • The project is Scrum based and I was involved in sprint planning, sprint reviews and facilitating communication between stakeholders and the team.
  • Worked closely with teams of developers and testers throughout the entire development life cycle to elicit and manage requirements, create, execute, track and report on change requests and bugs.
  • Facilitated formal and informal interview as well as JAD sessions with business clients and documented the business process flows.
  • Generated a detailed software requirements specification document for the project with use cases and activity diagrams using UML.
  • Maintained requirements to functionality traceability matrix in order to rapidly assess the effect of changes in requirements.­­
  • Assisted documentation of system and business requirements, specifications and development of use-cases and test case scenario and helped in developing test plans for user acceptance testing (UAT).

Confidential, Phoenix

Business Systems Analyst

Responsibilities:

  • Determine business systems objectives by evaluating end user requests and translate business requirements into functional requirements.
  • Created requirements gathering schedule and project plan deliverable for scope and analysis phase.
  • Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
  • Recommend business solutions by analyzing requirements, constructing workflow charts, reviewing system capabilities and writing detailed specifications.
  • Responsible for conducting interview sessions with business groups to extract requirements and produce process flows, Use Cases and document business rules..
  • Develop user acceptance criteria and high level test plans and participates in user acceptance testing.
  • Responsible for project plan using and initial interview sessions with business units to develop project sizing and budget.

Confidential, Phoenix

Business Systems Analyst

Responsibilities:

  • Assisted in gathering and recording requirements, agreements and decisions while acting as a Scribe.
  • Implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields.
  • Verified and reviewed the milestones throughout the Rational Unified Process (RUP); applied the assessments to determine the iteration points.
  • Identified and created Use Case from the gathered user requirements and prepared a comprehensive Use Case Specification Document.
  • Created business flow diagrams, Activity diagrams for the developers and stake holders to understand the business process according to their perspective.
  • Updated the management with the day-to-day progress and facilitate the channels.

Confidential, Phoenix

Business Systems Analyst

Responsibilities:

  • Analysis and study of the Existing system.
  • I was taking care of critical business requirements that needed immediate fix.
  • Development of small Enhancement tasks.
  • Design specification documentation and development of source code.
  • Documentation and Coordination with the Offshore team.
  • Due to Superior Performance, offered add on responsibilities of a Module leader handling the task allocations and deliverables.
  • Participated in several sessions related to quality management, joint application development (JAD), defects management, business requirement and professional development.

Confidential

Business Analyst

Responsibilities:

  • Was part of a team where I created the UI which displayed insurance details based on the City, State and Country of the person.
  • The application was developed using JSP and Struts 1 and the data was persisted to an Oracle database.
  • Was part of a presales team that was responsible to estimate the effort needed to Upgrade an existing Cascade list application. The application had interfaces to a mainframe system and a java based application.
  • My role included Collecting requirements, be part of the team that did the architecture, work with the team that did the design and UML .

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