PROFESSIONAL PROFILE:

• Results driven Project Manager/Scrum Master with over ten years of combined Project Management,
• Requirements Analysis, and Business Consulting experience in the Federal Government Sector, Banking, Real Estate, and al sectors
• Comprehensive knowledge of complete Software Development Life Cycle (SDLC) from project Inception to completion using methodologies like RUP, Waterfall,
• Business Process Management ( Confidential ), Agile Scrum methodologies and ITIL process
• Outstanding communicator with the ability to impact client relationships and influence senior executives through high value thought leadership.
• Proven leader of results - driven teams and complex projects.

TECHNICAL SKILLS:

• Microsoft Project Server 2003, Microsoft Project, Microsoft SharePoint 2003 & 2007, Windows Microsoft SharePoint, Microsoft Office 2007 Professional (Outlook, Word, Excel, Visio, Access, PowerPoint)
• Rational Requirements Composer, Rational Requisite Pro, Rational Clear Quest, Rational Manual Tester & Rational Functional Tester
• JIRA, HP Quality Center 11.0, SQL 2000 & 2005, PVCS Tracker, Enterprise Manager - Version Manager, Bugzilla, Axure, SVN, Case Complete.
• Windows 2000/XP/Vista & Windows 7

PROFESSIONAL EXPERIENCE:

Requirements Manager

Confidential

Responsibilities:

• Managing scope changes, project status, business needs and project objectives, via feedback sessions and client meetings, in collaboration with stakeholders
• Developing and managed full life cycle project plans (ex. Charter, SOW, WBS, etc.) for the BITS Application to be used by the Office of Research Services
• Act as liaison between business stakeholders and IT development teams to communicate requirements and resolve issues of ambiguity
• Report weekly project updates concerning milestone deliverables, requirement modifications, and/or process re-engineering improvements to project leadership
• Led the joint application design sessions for new modules to the BITS application, managed requirements documentation and partnered with sponsors to secure project funding
• Engage business stakeholders to capture, document, and clarify specific business line rules, processes, and requirements both at a high level and detailed level
• Define phase deliverables and project schedule using the SDLC methodology to meet business requirements
• Support a team of 16 cross functional resources & provided status reports on scope changes, issues, risks and decisions to executive committee
• Initiate and participated in meetings to provide clarification, updates, additions and changes to system requirements

PMO Project Manager

Confidential

Responsibilities:

• Managed team of Ten consultants to support project integration efforts including risk, issue, and schedule management
• Managed the definition of the Project Delivery Operating Model in order to align with stakeholders on the development approach and provide materials for future projects to leverage
• Communicated cost, schedule and scope d Confidential, and project concerns to program and project stakeholders to ensure that the project is operating within budget
• Provided support to IRS Program and Release Manager, PMO members and various stakeholders on program level governance and communication activities
• Developed project charter, project schedule, and high level project timeline for the ADS Transcript project in alignment with project delivery partners and stakeholders to ensure successful implementation
• Acted as liaison and project manager between business stakeholders and delivery partners to communicate requirements and resolve issues of ambiguity.
• Designed the CADE 2 Program’s SharePoint site and implemented control, procedures and workflows for handling, submitting and approving program documentation.
• Prepared written communication, presentation decks used for socializing project status with project stakeholders in order to align on next steps
• Documented and managed project risks, issues and action items
• Scheduled key decision meetings with various stakeholder organizations, preparation of meeting agenda, distribution of notes and presentation of reports
• Aligned with IRS PMO to proactively monitor the status of open action items, and progress of pending activities/tasks within the EPIC Transformation Program
• Engaged business stakeholders to capture, document, and clarify specific business line rules, processes, and requirements both at a high level and detailed level.
• Managed team in developing materials for Rational Tools Concert (RTC) and Scrum Master
• Managed the agile development for over 100 IRS employees in order to gain stakeholder alignment on the delivery approach being used on the ADS Transcript project

Requirements Manager/Agile Scrum Master

Confidential

Responsibilities:

• Served as the Agile Scrum Master/Requirements Manager for CPSC’s Appian Confidential COTS application implementation.
• Lead requirements gathering sessions with project stakeholders to elicit functional requirements for CPSC’s Confidential COTS application implementation.
• Led sprint planning meetings with project team to prioritize user stories for each sprint within the specific iteration
• Defined the project team roles and responsibilities and created the project schedule using MS Project
• Updated the project plan based on user story prioritization and development progress for each sprint
• Lead design review sessions with the development team to ensure that the system is developed in accordance with the requirements
• Updated sprint board daily, captured managed risks, issues and other action items
• Managed scope changes, project status, business needs and project objectives, via feedback sessions and client meetings, in collaboration with stakeholders.
• Provided leadership and direction to project teams by understanding business processes, gathering requirements, identifying potential usability issues, managing scope, and ensuring that an appropriate level of application quality was maintained at all times.

Environment: Appian, SQL Server, MS Project, MS Project Server, Microsoft Team Foundation Server, MS SharePoint 2007, Windows, MS Office & MS Excel

Project Manager/Business Analyst

Responsibilities:

• Lead requirements gathering sessions with project stakeholders to elicit functional and non-functional requirements for ULDD to CDM mapping for mortgage loan industry via the Interfaces Module
• Document use cases and create user stories for functional specifications and map stories to the requirements traceability matrix
• Create functional requirements document for the Interfaces Module
• Develop and execute test plan for the Interfaces Module
• Analyze current ULDD to CDM mapping document for mortgage loans and define mapping logic/criteria
• Update sprint board daily, capture risks and issues and other action items
• Facilitate demos for each sprint to project stakeholders

Confidential

Responsibilities:

• Lead and facilitate requirements discovery sessions with project stakeholders to elicit requirements
• Facilitate use case definition with project stakeholders to identify business rules and functional use cases
• Conduct wireframes and comps analysis to identify potential use cases
• Develop use cases and create user stories for application development
• Facilitate application demos for each sprint to project stakeholders
• Develop presentation slides for BBVA business case presentations for project stakeholders
• Conduct BBVA business case research and analysis for digitalization and social media camp Confidential n efforts

Confidential

Responsibilities:

• Lead and facilitated requirements discovery sessions with project stakeholders to elicit requirements
• Developed presentation slides for requirements definition and validation workshop with project stakeholders
• Facilitated requirements definition and validation workshop with project stakeholders
• Prepopulated project scope matrix document in preparation for requirements definition and validation workshop
• Participated in internal team planning and status review sessions in preparation for requirements definition and validation workshop

Confidential

Responsibilities:

• Led the design and development of the new EARM, EADM, EABM, and RCA modules to be used within the Department of Homeland Security - Immigration and Customs Enforcement.
• Managed scope changes, project status, business needs and project objectives, via feedback sessions and client meetings, in collaboration with stakeholders.
• Developed and managed full life cycle project plans (ex. Charter, SOW, WBS, etc.) for a new Risk Assessment features of the RCA module.
• Created project plans and charters for expansion of bolt-on web and d Confidential base applications on a .net framework and a Client-Server business structure.
• Performed weekly Earned Value Management (EVM) analysis on the project to determine project health and made adjustments to tasks when needed in order to stay on schedule and within budget and reported status to senior management and clients.
• Managed a 25 member team from different organizations to form a cohesive unit with the goal of accomplishing client deliverables on time and within budget

Environment: ASP .NET, J2EE, Agile, MS Project, MS Project Server, Rational Suite, MS SharePoint 2007, Windows, MS Office & Visual Studio

Senior Business Systems Analyst

Confidential

Responsibilities:

• Facilitated requirements gathering and analysis sessions with the business users
• Documented project specific artifacts to included requirements traceability matrix, fit-gap analysis, functional design, test cases and scripts, test results.
• Managed scope changes, project status, business needs and project objectives, via feedback sessions and client meetings, in collaboration with stakeholders.
• Developed and managed full life cycle project plans (ex. Charter, SOW, WBS, etc.) for a new functionality of the joint application.
• Responsible for coordinating project meetings, status updates and meeting minutes.
• Proactively created project reports on status and forecasting using earned value management (EVM) techniques.
• Developed the deployment plan, leading project meetings and prioritizing scope changes as well as facilitating the approval process.
• Provided leadership and direction to project teams by understanding business processes, identifying potential usability issues, managing scope, and ensuring that an appropriate level of application quality was maintained at all times.

Environment: ASP .NET, J2EE, Agile, MS Project, MS Project Server, Rational Suite, MS SharePoint 2007, Windows, MS Office & Visual Studio

Lead Senior Business Analyst

Confidential, Washington D.C.

Responsibilities:

• Lead requirements gathering/definition meetings with senior level business users.
• Developed and maintained project plans, creating matrices to assess readiness and status, and presentation of high level status and milestones to management .
• Ran queries in SQL to analyze d Confidential and resolve production issues
• Developed the deployment plan, leading project meetings and prioritizing scope changes as well as facilitating the approval process.
• Defined the project team roles and responsibilities and creating the project schedule using MS Project.
• Worked with software developers to identify and define solutions
• Primary author of multiple documentation types based upon the Software Development Lifecycle (SDLC)
• Created Functional Requirements Document for system enhancements
• Wrote System Test Cases, Test Plans and Test Scripts and test application fixes and enhancements
• Primary support for application production issues and un-going application maintenance

Environment: ASP .NET, SDLC, MS Project, MS Project Server, Rational Suite, MS SharePoint 2007, Windows, MS Office & Visual Studio

Senior Business Analyst

Confidential, Washington D.C

Responsibilities:

• Gathered client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
• Worked with software developers to identify and define solutions
• Primary author of multiple documentation types based upon the Software Development Lifecycle (SDLC)
• Ran queries in SQL to analyze d Confidential and resolve system issues
• Created Functional Requirements Document for system enhancements
• Wrote System Test Cases, Test Plans and Test Scripts and test application fixes and enhancements
• Assisted Project Manager in tracking and updating project milestones throughout the different stages of the project life cycle.
• Primary support for application production issues and un-going application maintenance

Business Operations Analyst

Confidential, Hanover, MD

Responsibilities:

• Participated in technical liaison meetings with project stakeholders, business and technical team to verify user requirements manage change control process and update existing documentation.
• Responsible for gathering/capturing business requirements, interacting with the users, designers and developers to get a better understanding of the business processes.
• Assisted in creating project plans for expanding web and d Confidential base applications.
• Developed functional requirement documents (FRD) after gathering/capturing requirements.
• Analyzed and created project reports with milestones to project managers and company executives
• Conducted in-depth analysis of business processes to identify opportunities for automation and improvement.

Business Analyst

Confidential, Columbia, MD

Responsibilities:

• Gathered system requirements from meetings with end users.
• Created Functional Requirements Document for system enhancements
• Performed Gap analysis and feasibility studies for Siebel implementation.
• Co-coordinated Siebel introduction and implementation for all employees.
• Assisted in developing Siebel user manuals for employees.
• Provided help desk support and end user support for Point of sales systems using web applications.
• Coordinated application /support for new hires.
• Researched and analyzed real estate market d Confidential against market competition.