PROFESSIONAL SUMMARY:

• Overall 6 years of experience in IT industry as Business Analyst/Product Owner with understanding of Business Requirement gathering, Business Process Flows, Business Process Modeling, Case Tools, and Business Analysis.
• Diversified work experience in domains as Digital Banking, Finance and Human Resources.
• Extensive knowledge and involvement in various phases of Software Development Life Cycle (SDLC) in Waterfall, Scrum and Agile (Extreme Programming).
• Skilled in conducting and facilitating Requirement Gathering Activities to gather SMART requirements using diverse elicitation techniques including, but not limited to, Interviews, Requirement Workshops, Surveys, Questionnaire, JAD Sessions and Brainstorming.
• Capable of producing various artifacts as project scope document, functional specifications requirements (FSR), business requirements documents (BRD), business process documents, user stories and use cases.
• Have prepared Project charter with a clear outline of project scope, estimated time delivery, roles and responsibilities of team members.
• Possess strong analytical and problem solving skills with ability to adapt to a new environment and meet stringent deadlines.
• Have expertise in MS Office, MS Access and MS Project Professional 2002, Ms Visio, BPMN, UML and SharePoint.
• Experience in process modeling using Use Cases, Sequence Diagrams, System Context Diagram, State diagrams, Activity Diagrams, and Entity Relationship Diagram.
• Monitor project status with open issues, control changes and manage adhoc requirements using Atlassian JIRA and Confluence
• Manage document and version control using Tortoise SVN, SharePoint.
• Excellent writing and documentation skills in creating, modifying and analyzing Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirements Specification (SRS), Use - Case Specification, High Level and Low Level Documents (HLD/LLD).
• Well versed with Scrum Product Backlog grooming and prioritization technique as Moscow and estimation technique as Planning Poker to help pick the items for iteration (Sprint).
• Conduct daily stand-up meetings with Scrum teams to discuss the accomplishment and take over tasks until next scrum meeting.
• Conduct Sprint Review meetings and Sprint Retrospective meetings once the sprint duration is finished and deliver working module to user.
• Proven skill in developing Test Cases, Test Plans, Procedures and Traceability Matrix and documenting defects using Rally.
• Involved in GUI testing, Functionality Testing, System Testing, Unit Testing, Integration Testing, Performance testing, Counterparty Risk and Stress Testing.
• Well versed with writing SQL queries to integrate and extract data for analysis and reporting.

TECHNICAL SKILLS:

SDLC Methodologies: Waterfall, Scrum, Agile (Extreme programing, Kanban)

Business Skills: Gantt Chart, BPMN, Change Management, GAP Analysis, SWOT Analysis, JAD Sessions, Document management, UAT, Test Plans

Modeling Tool: Ms Vision, Lucid, Gliffy, Draw.IO

Operating System: Windows XP/Vista/7

Requirement Management: Ms Office Suite (Word, Excel, PowerPoint, Access), JIRA, Confluence.

Document Management Tool: Tortoise SVN, SharePoint

Reporting Tool: MS Excel, SQL Server

Methodology Tool: JIRA, Confluence

Languages: C#, ASP, Net, SQL, XML, HTML, CSS

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

• Analysed various Business segments, Enterprise data, Risk factors, potential Threats, Data issues and challenges impacting the business run.
• Coordinated effectively with technical/ non-technical staffs to understand their business needs and bottle necks.
• Identified business threats and proposed business solutions to protect business from potential threats (Data inconsistency, redundancy, incomplete).
• Have involved in creating Business Case Preparation, Project Scope statement, Project Charter and Business policies
• Analyse existing ‘As-Is’ state of business and documented ‘To-Be’ state of business process flow as part of the ‘Gap Analysis’.
• Documented requirements into Word, Ms Outlook, PowerPoint with Process/Sequence Flow diagram as needed. Confirm process flows, technical/non-technical requirements for the business processes.
• Developed artifacts as Business requirement document (BRD), Functional requirement documents (FRD), Process flows diagrams using standard modelling tools and technics.
• Designed Use cases, Use case diagrams, Activity diagrams, State chart diagrams and Sequence diagrams using UML.
• Prepared System requirement specifications (SRS) for the given module.
• Detected defects communicated to the developers using bug-reporting tools and tracked the defects.
• Provided data analytics reports, data mapping using Excel and SQL scripts.
• Worked as a liaison between the business and technical side to convey the business needs to the system architects.
• Collaborate with cross-functional teams, developing new ways to boost efficiency for delivery and accommodate relevant change in requirement.
• Provide management with daily project status reports and schedules using MS Project and conducted design walkthroughs and meetings.
• Worked closely with the business during the User Acceptance Testing. Was involved in various testing procedures such as Unit Testing, Performance Testing, Smoke Testing, Stress Testing and Functionality Testing.
• Worked on the final approval process of User Acceptance test.

Environment: Ms Visio, JIRA-Confluence, Ms Project, Cloud Gantter, Ms Office suit (Word, Power Point, Excel), Tortoise SVN, Balsamiq.

Confidential

Business Analyst/ Product Owner

Responsibilities:

• Identified, analysed and understood the digit transaction needs and requirements of the business.
• Effectively analysed and monitored the market trends, risk factors and customer requirements.
• Worked closed with Business to understand Business needs and opportunities.
• Utilized Scrum methodology to configure, develop process, standards and procedures.
• Facilitated Scrum Workshops to familiarize the team with Scrum.
• Assisted in Effort estimation, Planning, Task scheduling, Tracking and Requirement management.
• Created roadmap as product strategies sprint execution to achieve deliverables on right time with assured functional requirements.
• Conducted product backlog grooming sessions with SMEs and teams to identify requirement change or update requirement as per market needs.
• Define Product Scope and features the system tends to encapsulate.
• Created Use Case Diagrams, Activity Diagrams and Entity Relationship Diagram (E-R) using MS Visio and developed a better understanding of Business.
• Maintained Sprint burn down chart, Product burn down chart, Time boxed the Sprints and Daily Scrum meetings for the record.
• Create Wireframes and mock-up screens for various UI components.
• Identify risks and update to risks registers version document.
• Discuss mobile screen / webpage design with UI/UX team for interface and web layout experience.
• Facilitate sprint planning session with development team to help them understand requirements and determine Story points.
• Support the Sprint team during Sprint execution from a requirement perspective.
• Defined test plans, test cases, perform User Acceptance Test, involved in Functional Test, Stress test, Smoke test and Regression Test for every deliverables.
• Conducted Sprint Retrospective meeting with users after delivering the working modules at the end of each Sprint.
• Monitor and keep tracks of app performance using Google Analytics Tool.
• Effectively track and manage requirements as a part of Change Control management (CCM).
• Generate metrics reports, analyse data using SQL editor and send it to project manager in excel.

Environment: Ms Visio, Draw IO, Balsamiq, Confluence, SQL, Gliffy, Ms Office suite (Word, Excel, Power Point, Access), Subversion SVN.

Confidential

Business Analyst/ Developer

Responsibilities:

• SDLC Methodology, Waterfall was implemented to develop and build the system
• Elicited requirements through Brainstorming, Joint Application Development (JAD) Sessions and interview sessions.
• Developed business applications for loan calculation and loan eligibility evaluation for applying using Dot Net framework platform for retail assets.
• Conducted meetings with internal clients for detailing requirement, exception management, sign off and approvals.
• Take ownership of existing (old) application and its maintenance to simulate uninterrupted flow of process.
• Design look and feel of user interface for front end forms, develop code for process logic on MS Visual Studio and manage data in relational database.
• Write scripts for database management in SQL editor to perform CRUD operations.
• Logic to trigger automated monthly statement letter (pdf) to customers in the benefit of consuming financial services of retail credits like Home Loan, Personal Loan and corporate credits, Capital investment.
• Designed exam portal for newly joined managers in departments of Cards (Credit, Debit) to evaluate their conceptual knowledge.
• Designed Commission calculations applications for Direct sales agents after non govt and govt tax deductions.
• Support and fix application issues using ISG Help Desk where internal users raise tickets for concerned issues.
• Driven project with waterfall methodology.
• Project: Loan eligibility application, Auto letter generation, Retail business application.

Environment: Ms Visual Studio 2005, Visual Basic 2.0, SQL Server 2003, Windows XP/Vista/7.

Confidential

Application Developer

Responsibilities:

• Develop application to enter employee details, identify total working. days, overall leaves claimed, appraisal dates and designation (Dot Net framework, SQL, Javascript).
• Generate employee reports and grant role based access.
• Develop admin layout for employee registration, role assignment, course enrolment, conduct exams and validate results, employee surveillance, completion of unfilled form.

Environment: Ms Visual Studio 2005, Visual Basic 2.0, SQL Server 2003.

Confidential

Code reviewer, Content Developer

Responsibilities:

• Implement client requirements as per guidelines provided.
• Embedding appropriate code and compilation for error check.
• Fixing bugs (identify error codes and add proper codes).
• Editing documents in diploma editor.
• Testing files in different portals as Blackboard, Moodle, D2L, Angel.
• Create exam interface for students enrolled in course.
• Setting the properties to track total correct and incorrect questions attempted.
• Calculate the total marks and display result .

Environment: asp.net 3.5, JavaScript, Ms SQL