EXPERIENCE SUMMARY:

• 13 years of experience working for Banking & Financial Services, Communications,Retail, Health care and Securities domains
• Demonstrated strong Analytical skills and have good exposure in eliciting, documenting and evaluating business requirements which involve multiple organizations, complex financial calculations and technical topics.
• Experienced in STLC,SDLC, Agile and waterfall methodologies
• Good experience in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models and use cases.
• Exposure to Re - engineers processes to deliver greater effectiveness and efficiency.
• Vendor facilitation, intra-department coordination, Excellent verbal and written communication skills
• Good experience working with diverse project teams on Agile/ SCRUM framework
• Demonstrated clear understanding of the system architecture, a high-level understanding of the business, and an understanding of respective domain architectures (business, information, application, technology)
• Worked on design, created mockups, conducted JAD sessions for communication/clarification Bridge between Technical team and business.
• Expertise in transforming requirements into User Stories, Acceptance criteria, prioritization, agile ceremonies of iteration, Sprint planning, Release planning, Scrum Retrospective, product backlog, Burn Down chart by working with Product owners, Scrum Master and Teams.
• Proficient in documenting technical requirements, business requirements, traceability matrices, use cases specifications, process flows, activity diagrams and data flows.
• Worked with product owners and teams to groom the product backlog by adding, prioritizing user stories in order to maintain alignment with product/project success criteria
• Delivered collaboration artifacts as agreed to by the team (this may include detailed requirements, process models, data flow diagrams
• Exposure in Preparation of Test Plan, Test Strategy, Test Execution, Defect management, Review process
• Facilitated consensus building between stakeholders/product owners around product requirements
• Contributed to definition of data requirements, including system configuration, content, third party system inputs/outputs, and reporting
• Exposure to “As-is” and “To-be” Analysis in identifying and prioritizing user stories and provide baseline acceptance criteria and deliverables

TECHNICAL SKILLS:

Operating System: LINUX, UNIX, Windows Server 2008, Wins 7, XP

Programming Languages/Technologies: C, C++, JCL, JAVA IDE, AS400, .NET, VB

Tools: Test Director, Quality center(QC) 9.0,11.0HP ALM, Rally, Rational Team concert, Pivotal

Design Tool: MS VISIO, Rational Rose, Blueprint

Testing Types: Functional, web based, System Testing, Messaging Queue, Mobile testing, Mainframe testing, Database testing, ETL testing, Web based testing, SWIFT message testing

Automation Tools: CA DEV Test(LISA) 8.4,9.1,9.5, Selenium, QTP, UFT

Bug Tracking: Rational Clear Quest, Mantis, JIRA,HP ALM, Quality Center

MS: Access, Oracle 8i, SQL Server 2012, IBM DB2NON STOP SQL,TOAD, Oracle SQL developerMicrosoft SQL server, studio, Teradata

Web Services: SOAP UI, REST

Markup Languages: HTML, XML

Version Control: Clear Case, SVN, Microsoft Visual source Safe, CVS, GITHUB, JENKINS

Other Utilities: MS EXCEL, MS WORDTSO/ISPF, File Aid, File Manager, Power PointPATHWAY, TACL, SPOOLCOM, PERUSE,FUP, TEDITSQLMX., Java

PROFESSIONAL EXPERIENCE:

Confidential

Business System Analyst

Tools: Adobe Experienced Manger (AEM), Rally,TDP

Language: Java

Responsibilities:

• Involved in Requirements gathering and conducted many JAD sessions with stakeholders and project teams from multiple vendors.
• Participated in Sprint planning, Requirements prioritization, collaboration with AEM Development and QA teams throughout systems development and deployment.
• Extensively interacted with the designers, developers to ensure functional implementation of business requirements and QA Team in executing Test Plans, Test Scenarios and Test Cases.
• Expertise in transforming the requirements as user stories in Rally/TDP and setting up of acceptance criteria for stories.
• Responsible for Application integration document (AID) and Component authoring document (CAD) for all AEM components which guided the content implementers (CI) to aid through authoring the content in AEM.
• Conducted several demos with CI team in authoring the various AEM components.

Confidential

Business System Analyst

Responsibilities:

• Involved in Requirements gathering and conducted many JAD sessions with stakeholders and project teams from multiple vendors
• Participated in Sprint planning, Requirements prioritization, collaboration with Development and QA teams throughout systems development and deployment
• Successfully analysed the functional/non-functional requirements for the Purchase order Management system for several downstream systems.
• Extensively interacted with the designers, developers to ensure functional implementation of business requirements and QA Team in executing Test Plans, Test Scenarios and Test Cases
• Established Requirements Traceability Matrix (RTM) to trace the completeness of requirements
• Facilitated user acceptance testing with various business teams
• GAP analysis of Business rules, Business and system process flows
• Acted as Vendor Liaison, Project Lead performing requirements engineering, Analysis, Technical and Business Requirements documentation development and Project Management for development of suite of applications for Purchase order Management
• Involved in Process setting coupled with innovative ideas to improve business processes for the division
• Involved in identifying the problem definition as part of continuous process improvement using define, measure, analyse and improve to support the business continuity of the organization
• Ensured all artifacts complied with corporate SDLC Policies and guidelines
• Worked closely with, coordinated and assisted the Quality Assurance (QA) in planning, constructing, and execution of test plans and writing test cases and developing various test scenarios
• Developed workflow diagrams, screen mock-ups, data conversion requirements, presenting solutions to relevant stakeholders to obtain signoffs.
• Prepared several, Guidance document and user manuals

Confidential, RT

Business System Analyst

Responsibilities:

• Involved in Gathering requirements for Medicare systems and exposure in creating work orders for Medicare claim system
• Exposure in transforming the requirements as user stories in Rally and setting up of acceptance criteria for stories
• Guiding the team members throughout the development, testing of various ICD 9 ad 10 work orders
• Extensively interacted with the designers, developers to ensure functional implementation of business requirements and QA Team in executing Test Plans, Test Scenarios and Test Cases
• Involved in Agile Sprint planning, User stories, Project Planning, Daily stand up, Retrospective
• Prepared detailed user manuals for claim systems
• Functional, System and Database testing on claim process and Medicare RT system
• Excellent communication, analytical, interpersonal, and presentation skills; expert Confidential managing multiple projects simultaneously
• Defect tracking and monitoring in Rally
• Participates in various team meetings and Coordination with Various Development teams, Testing team
• SME in Confidential Medicare system and expertise in providing KT to all new joiners, developers and various testing teams
• Participates in team meetings and Coordination with Various Development teams, Business Analyst and Project Managers.

Confidential

Business System Analyst

Responsibilities:

• Business Analyst, Customer / Vendor Liaison, Project Lead performing Requirement analysis for Several Prime and Private Bank services for JPMC.
• Responsible for initiating, planning, executing, controlling, and delivering process modification for the project.
• Played a major role in interacting with the Client project and Vendors in facilitating for the release of Actimize applications.
• Developed use cases, workflow, screen mock-ups.
• Performed Impact analysis in order to mitigate certain risks associated with the project and project output
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC
• Involved in Testing of various Actimize models for Prime brokerage and Private Bank applications.
• Writing SQL queries to validate the functionality of models, Report generation, Data display and verification of alert generation.
• Expertise in DB queries using Oracle SQL developer.
• Prepare UAT scenarios and test- cases, walkthrough and sign-off on scenarios, Co-ordinate UAT with business users, Defect verification and validation in ALM, defect management process, re-tests for UAT.
• Liaised with business SMEs, development team and QA teams.
• Conduct test case review and Ensures traceability of test cases to requirements.

Confidential

Business Analyst

Responsibilities:

• Actively participated in all phases of SDLC.
• Gathered, analysed and documented both business and technical requirements from formal and informal sessions and validated the needs of the business stakeholders.
• Conducted user interviews with various stakeholders and documented business and functional requirements.
• Single point of contact between business users, development teams and QA teams for sign-offs and finalization of requirements.
• Involved in reporting the status, metrics, risks, issues and mitigation plan to various stake holders of the project
• Proficient in SQLs to analyse the data pattern to accommodate the various business scenarios.
• Facilitated JAD sessions and design meetings with the Stakeholders, SME's and Leads of Interfaces.
• Created business requirement documents and integrated the requirements and underlying platform functionality.
• Running the Browser Compatibility testing in IE11 Native, Enterprise Modes ATC machines, Vdesk, Branch and in Firefox
• Involved in Defect Triage calls with various development and Testing teams
• Involved in various testing like System, Functional, DB validation and regression testing.

Confidential

Business Analyst

Responsibilities:

• Responsible for initiating, planning, executing, controlling, and delivering process modification for the project
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC.
• Performed Impact Analysis, Feasibility Study in order to mitigate certain risks associated with the project and project output.
• Worked with QA team to design test plan and test cases for System testing
• Knowledge on Agile models, User stories, Sprint Planning, iteration and Retrospective
• Knowledge in running Tandem online and batch programs, verification and validation of batch fields as per the state requirement.
• Performing Impact analysis, Risk identification and Mitigation
• System, Functional, DB validation and regression testing.
• Defect logging, tracking and monitoring in ALM.
• Preparing Sign off report and sending to Clients.
• Facilitated Sprint ceremonies like sprint planning meeting, daily scrum meeting, sprint review meeting, and sprint retrospective meeting for each sprint.
• Attending the Defect triage calls and Daily status reporting to Clients.
• Prepared several client presentation and induction documents on Business and on Tandem

Confidential

Test Lead

Responsibilities:

• Requirement analysis, Preparation of Test plan, Test scenarios, Test data and Test case.
• Running of Tandem batch programs, verification and validation of batch fields as per the state req.
• DB, System, Functional and regression testing.
• Defect logging, tracking and monitoring in QC.
• Involving in peer Review process.
• Preparing Test estimation and Metrics
• Co-ordination with onsite and Daily status reporting.
• Attending the Daily stand up meeting and Defect triage calls with client

Confidential

Test Lead

Responsibilities:

• Requirement analysis, Preparation of Test plan, Test scenarios and Test case.
• Verifying and validating the response for each request and error codes in SOAP UI
• Functional and regression testing.
• Running Scripts in QTP
• Uploading test cases, Defect tracking and monitoring in QC.
• Co-ordination with onsite and Daily status reporting.

Confidential

Test Lead

Responsibilities:

• Preparation of Test plan, Test scenarios and Test case.
• Testing various reports Suspended Accounts Monthly Detail Report, Daily Administrative Actions Detail/Summary Report and Monthly Administrative Actions Detail/Summary Report in Tandem.
• Verifying the reports in tandem through PERUSE utility.
• Identifying the various jobs running in tandem through SPOOLCOM.
• Using FUP command to transfer the file from one location to another and used ENFORM to view the contents of the file.
• Worked on change request - CR11463 NY MAIL CARD REPLACEMENT, PR10909-FL EBT ACCOUNT SUSPENSION
• Worked on PR10909 - Tandem Reports.
• Modifying the files in TEDIT.
• Functional testing of all reports generated in tandem.
• Uploading test cases, Defect tracking and monitoring in QC.
• Co-ordination with onsite and Daily status reporting.

Confidential

Test Lead

Responsibilities:

• Requirement understanding, Identification of test scenarios and Test cases ensuring the traceability,
• Having Peer to Peer Review on the test cases and Test data setup.
• JCL SETUP in test environment, Running of Mainframe jobs, Resolving the job abends and verifying the results using FILE MANAGER and DB2.
• Functional testing of new Mainframe jobs, End to testing, Running Midtier scripts to verify the transfer of signs to store servers.
• Uploading test cases, Defect tracking and monitoring in QC
• Individual responsible for this project and delivery before the target date
• Co-ordination with onsite
• Daily and weekly status reporting.

Confidential

Sr Tester

Responsibilities:

• Requirement Understanding, Preparation of Test plan, Test scenarios, Test case, Test Data
• Review process, Requirement mapping ensuring traceability
• Test Execution, Bug tracking, reporting in QC 11.0
• Functional, Regression, Integration, System, Smoke testing
• Verifying the test data stored in DB2
• Co-ordination with onsite
• Daily and weekly status reporting.

Confidential

Sr Tester

Responsibilities:

• Attending daily and stand up meetings with clients
• Requesting software access for offshore resources without any delay.
• Attending walkthrough with Business Analyst and clients to get proper knowledge on requirement and transferring the knowledge to the offshore team
• Prompt clarification to the offshore team in order to ensure offshore has 100% clear on requirements.
• Having daily status call with offshore team to get detailed view of the status of work.
• Review the test scenarios/test cases sent by offshore team before sending to client in order to avoid comments.
• Co-coordinating with offshore team and extending hands to help offshore whenever required.
• Gathering the test data from DEV and client if the offshore team does not have any sufficient data to continue testing process.
• Appropriate in assigning tasks to offshore team member and proper monitoring the status for 0% slippage of defects.
• Effective utilization of offshore resources.
• Interview the new offshore resource entry into the project.
• Defect logging in QC and follow up with DEV team.
• Explaining defects clearly to the DEV team and clients in case they are in need of more clarification.
• Providing detailed daily status and weekly status reports to clients without any issues.
• Production support has been provided whenever required.

Confidential

Test Lead

Responsibilities:

• Requirement understanding, Identification of test scenarios and Test cases ensuring the traceability,
• Having Peer to Peer Review on the test cases and Test data setup.
• JCL SETUP in test environment, Running of Mainframe jobs, Resolving the job abends and verifying the results using FILE MANAGER and DB2.
• Functional testing of new Mainframe jobs, End to testing, Running Midtier scripts to verify the transfer of signs to store servers.
• Uploading test cases, Defect tracking and monitoring in QC
• Individual responsible for this project and delivery before the target date
• Co-ordination with onsite
• Daily and weekly status reporting.

Confidential

Sr Tester

Responsibilities:

• Preparation of Test plan, Test cases and Regression checklist as per the Business requirements.
• Preparation of User manuals for devices.
• WAP and Mobile application (APP) support.
• Regression, Functional and sanity testing
• Testing in iPhone 3G, iPhone 3GS, iPod touch, Android HTC Hero, Blackberry Bold 9700 devices and also in BlackBerry Simulators 8830 Sprint and 9000.
• Actively Involved in Mobile APP setup
• Weekly deployment support.
• Sending DSR and Attending daily status call with Client and Onsite Coordinator.
• Defect reporting and tracking in JIRA on daily basics.
• Coordinating the team from onsite.
• Attending daily status meeting with client.
• Escalating the showstopper defects to DEV team and retesting the defects immediately after fix.
• Meticulously testing the defects in all mobile devices after fix in order to avoid slippage.
• Identified several showstopper defects.