SUMMARY:

• Consultant with over 7 years of versatile experience in supporting Healthcare, Banking, Finance, & Industrial business domain.
• Aiming to utilize my strong business problem - solving skills & analytical ability to achieve the goals of your company.
• Professional business experience in data science, analytics, systems, processes, application, automation, calculation, design, technology, sciences, operations, sales, marketing, branding, client relationship & negotiation, team building, winning, root cause analysis detection, quantitative & qualitative analysis, conflict management, risk & mitigation, market evaluation, planning, & reporting. Optimize in leadership, fellowship, innovation, creation, solution, delivery, implementation, & success.
• Timely delivery of company goals.
• Experienced individual working with Confidential 500 clients across the universe.
• Experience navigating heavily matrixed organization, including multiple business lines.
• Managed planning & execution of alpha projects in a time critical environment.
• Tremendous work ethic coupled with excellent business, communication, presentation & interpersonal skill.
• Committed global team player, mentor & critical thinker.
• Successful implementation of new product, features, & application across multiple environments & platforms.
• Orchestrated solutions to ensure successful client commitment & project delivery.
• Specialize in epic creation, documents, processes, team building, & mentoring.
• Deep understanding of algorithms, machine learning, automation, & innovative technologies.
• Healthcare asset class knowledge: PHI, HIPPA, reimbursement support, co-pay assistance, patient assistance, adherence services, pharmacy and wholesale distribution, drug manufacturing, provider services, claims and billing, insurance, payers and plans, enrollment, diagnosis, ICD-9, ICD-10.
• Financial asset class knowledge: equity, options, bond, forex, commodities, fixed income, derivatives & hedge funds, ABS/MBS, CDO & CDS.
• In depth understanding of exchange market & trade life cycle of OTC derivatives & Exchange traded products.
• Performed planning & execution of projects in a time critical environment.
• Proficient in all phases of Software Development Life Cycle (SDLC): Product owner, project planning & execution, resource allocation & delivery, feasibility study & gap analysis, requirement analysis, war room, user story & acceptance criteria creation, design, development, integration, determine minimum viable product (MVP), test case & test plan creation, testing, regression, software validation, system fixes, hot fix, UAT, approval, deployment, implementation, go-live, operations, production & maintenance, & disposition.
• Facilitates Agile ceremonies, specifically Standups, Sprint Planning, Backlog Grooming, Sprint Retro and Sprint Review/Demo sessions for the teams.
• Expert in Sprints, JAD & RAD sessions, interviews, brainstorming, research studies, feasibility studies, business rules, BRD, FRD, gap analysis, traceability matrix, use case diagram, written correspondence, client analytics & reporting.
• Skilled in SWOT analysis, cause & effect integration (fishbone theory), value analysis, knowledge capture, six sigma, kaizen, JIT, Citrix Experience.
• Excellent understanding of macros, fact tables, pivot tables, dimensions tables, V-lookups, data analysis, data modeling, business intelligence (BI) reporting, conceptual; logical & physical models.
• Adept knowledge of SQL & relational database management systems.
• Specialist with Master Data Management, CRM Data Integration & Data Migration.
• Agile in TOAD for data analyst, Quality Center, Abinitio, SAS, & TOAD for DB2.
• Practiced in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, Visio).
• Comprehensive client reporting.
• Specialist with Waterfall & Agile (Scrum, Kanban) software development methodology.
• Substantial background in data mining, statistical analytics, and pattern recognition.
• Expert in Team Foundation Server.
• Bloomberg Terminal Trained.
• Salesforce Trained.

PROFESSIONAL EXPERIENCE:

Confidential, Fort Mill, SC

Lead Business Analyst Consultant

Responsibilities:

• Managed new client launches, eConcierge platform, new product releases, new feature releases, conversions & legacy migrations, CRM application, & Artificial Intelligence projects.
• Influenced business units to implement & adopt technology solutions through compelling value propositions & consultative advisement around business plans, associate & organizational readiness, rollout strategies & user feedback forums.
• Taken several leadership roles such as best practices, team interviewing, leadership presentations, resource allocation, peer, template creation & maintenance, & focus groups to enhance & improve processes.
• Implemented waterfall to agile transformation. - Evangelize Agile Within Organization.
• Lead scrum ceremonies such as: Self-organization, organize daily planning meetings, facilitate daily standup meetings, determine sprint priorities - ROI, organize and maintain product backlog, hold team members responsible for tasks, keep team focused on current sprint requirements, managing team/product velocity, managing bottlenecks, find new opportunities and efficiencies, troubleshoot impediments and blockers, defect resolution, shield team from interruptions during sprints, setup sprint review and planning sessions, tracked and maintaining burn-out charts, facilitate retrospective sessions, planning poker, foster feedback, promote use of agile engineering practices, and promote self-help within development teams,.
• Delivered CRM functional design solutions for customers, including full life-cycle implementation.
• Lead BAs & offshore resources through their project’s SDLC while providing mentorship & guidance so that they could be successful on their project.
• Facilitated requirements meetings, wrote business & functional requirements, & supported data scientist, developers, and esters for our CRM application software.
• Created &/or enhanced over 85% of the BA templates, e.g. our Patient Plus system, Web Portals, & Data-feeds.
• Executed multiple complex migration projects from legacy application to new application which involved
• Act as a liaison between IT and Business stake holder's teams to convey technical material to non-technical team members, and to convey non-technical concepts to technical team members.
• Working with client in developing new market strategy.
• Engage new businesses/geographies to promote the use of eTechnologies to improve business results.
• Played key role in the pre-discovery, (pre-project) phase: engaging with new market, educating, understanding high level requirements and challenge areas, bringing new ideas to solve their problems, assessing potential project size, assessing data quality standards.
• Consistently marketed and increased the number of Users accessing ePIM.
• Defined and created various statistics around PIM syndication, Users and Usage parameters successfully showcasing 26% increase in user volume, 63% growth sign-ons and 50% increase in number of exports.
• Ensured to improve 20% data quality in PIM tool on every month basis.
• Completed over 500 projects in waterfall & agile methodology spanning over 50 U.S and Canadian clients.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Conducted ad-hoc meetings with business and reported to the Project Sponsor, PM’s, Technical & ETL teams the deliverables.
• Researched HELOC, HELOAN, SPHELOAN, AUTO & BB loans, Prime & Subprime loans, Option Arm mortgage loans flowing into the BDM & finally reporting it to U.S. Federal Data warehouse.
• Created several BRD’s, FSD’s, Test Plan’s, Test approach, Test documents, Test Cases in sprints.
• In Scope, out of scope, scope creep, change request, history implications, assumptions, functional requirements details, attachments, mart changes overview, functional model, issue logs etc. were captured in the BRD for all projects.
• Built BRD’s via reverse engineering process.
• Functionally designed the flow from the CHASE system source files to the Federal data warehouse & in-house Basel data mart. Laid down purpose and scope of each application involved in the implementation and the dataflow for upstream and downstream application to MDM system.
• Functionally solved the loan selection logic & criteria using the risk management information (RMI) data logic & definitions.
• Involved in testing & analyzing data in the production environment.
• Resolved all queries posed by the Technical & ETL team behind the logic/code & why/where/what/when/how we need to implement changes to the existing code/criteria.
• Analyzed data sets for all parameters using TOAD for Data Analyst & TOAD for DB2 - The data sets include over 100 columns & tables & stores 16 million records/ accounts with multiple parameters. Inappropriate data values were corrected.
• Created testing reports using QC to summarize testing efforts which reflected the functional/BRD.
• Worked with Abinitio & SAS teams to successfully develop the code/logic as well as implement changes to the existing criteria.
• Created system requirement document defining master data, ETL process, data cleansing rules, data standardization and transformation rules, Data quality rules, Match rules for each attribute, trust rules, validation rules, business process flow diagram and use case diagrams.
• Worked with client teams to track all data sets to be in union with model changes in UAT.
• Calculated & reconciled PD, LGD, & Exposure at default (EAD) segments to mark the correct Risk weighted asset (RWA) for each LOB.
• Maintained activities on all accounts & collected daily data in all delinquent accounts.
• Estimated project cost saving to be over $20 million.

Confidential, Berwyn, PA

Business Analyst/ Data Analyst

Responsibilities:

• Owner of implementing single view of customer for entire Service Portfolio catering customers
• Liaised with colleagues within the Berwyn, London, Australia & India SSC offices & divisions globally where required for query resolution.
• Responsible for the onboarding of new clients & the production support of existing clients with a primary focus on the client’s referential data, including security master, pricing & valuations, & portfolio data.
• Provided daily production support for the client’s trading process, including initial equity & fixed income security setup, portfolio setup & maintenance, security valuation, mortgage factor & variable rate maintenance, & general Security master file (SMF) integrity.
• Interfaced daily with the client’s trade desk personnel, portfolio management & portfolio accounting teams, as well as multiple teams within the organization to ensure that all data elements are maintained in an accurate & in a timely manner.
• Interacted & provided support to numerous teams & departments within the organization, including Trade Settlement, Corporate Actions, Portfolio Control, & Business Support & has daily SLAs that must be met in order to support the client’s middle office services.
• Established project charters that include the business case, problem statement, project scope & constraints, budget, assumptions, team guidelines, project schedule, risk and mitigation, & identifying significant stakeholders.
• Participated in business analysis project planning & management by documenting & maintaining plans, managing issue logs & preparing project documentation.
• Analyzed current processes, recommended solutions & improved processes.
• Supervised the acquisition, analysis & dissemination of subject matter knowledge.
• As SME, I supported data (Client identifier, CUSIP, Sedol, ISIN, Bloomberg Extended Ticker, Ticker, Security Name, Security Description, Asset Type 1/2/3, Exchange, Country, Income CurrencyPrincipal Currency, Coupon Type Description, Coupon Rate, Dated Date, Maturity Date, Coupon Frequency, Coupon Month, Day Count, Factor Rate, Factor Date, Expiration Date, Strike price, Contract size, Trading, Unit, Broker, Floater…etc.) reconciliation on a weekly basis. On the week before any dry run, dress rehearsal, or live conversion the extracts were reconciled on a daily basis (continue cycle ad infinitum).
• As SME, Trained officers on data project & processes.
• Performed recon process to determine SMFs that needed to be setup.
• Managed the timing of the recon checks by creating a tracking table in the access database & manually maintained the SMF records to ensure SMF data are not required multiple times.
• Asset class knowledge of OTC derivatives complete trade life cycle: pre-trade to trade & post trade.
• Key role content: conversion planning, documentation, retrieve static, & positional (Cash & Security) data from the existing platform that is used for recordkeeping & to supply the data in a series of templates to the conversion resources that will be loading the data into the Confidential technology applications.
• Communication protocol FIX (Financial Information exchange) was used for basic order flow related to cash trades & for real time exchange of information.
• Created baseline data for client conversion.
• Converted data from current platform to Confidential legacy platform.
• Facilitate Business Acceptance (BUAT/PROD) & Client Acceptance (CUAT/PROD) testing.
• Validated processes for BUAT & PROD environment pre-conversion by performing data point checks through loading data into Bloomberg VR macro & running a final query to match up with RKS data, client data (if available), & the Bloomberg data.
• Provided support to daily trading data collection & validation process.
• Validate the data conversion methodology, effectiveness & timeliness, through a series of dry runs of the conversion process.
• Provided support to daily trading data collection & validation process.
• Populated Accrued Income (AI), Amortization analysis, valuation margin difference, & other transaction related queries by Team/ Asset Control.
• Provided specialist researched data plus audit trail of the entity-parent linkage.
• Proficient with product & pricing data.
• Compiled client reports on a daily basis during conversion weeks & mapping documents on a daily basis to keep abreast of day to day trade activities.
• Adept working with Bloomberg terminal & working with financial data vendors.
• Experienced with SDLC; worked in all phases of the business side from development to conception, UAT, test cases, issue logs, etc.
• Utilized Citrix for daily reporting internally & to clients. Developed matrix sheets & mapping documents.
• Worked with the data warehousing team to ensure each data conversion is input properly & stored securely.
• Above 99.99 % (Six sigma) data integrity is achieved.

Confidential, Hartford, CT

Research Associate

Responsibilities:

• Examined & recommended preeminent power, thermal control & logistics systems for returning to the moon by 2020 for permanent human presence & settlement & launching a manned mission to Mars after 2030.
• Developed preliminary lunar life habitat support design.
• Critically presented the logistic support for a lunar trade route & economics that govern the evolution of the lunar trade route.
• Identified various classes of supply (COS) & created an object process diagram of a generic exploration system.
• Compiled & created a complete inventory list of items for network modelling.
• Modeled & simulated data for both inputs of the simulation & optimization model & outputs for real-time logistic data capture.
• Generated a cost benefit analysis/purchasing justification for all parts which are outside the team’s ability to in-house manufacture.

Confidential

Graduate Trainee Engineer

Responsibilities:

• Complete understanding of brakes, friction material, brake testing methods (road test, visual inspection, plate tester method, inertia dynamometer testing method).
• Experience in writing inertia disc engagement & dis-engagement procedure.
• Developed design calculations (optimum design, material selection of shaft, shaft design, inertia disc calculations, drawings…etcetera).
• Designed optimization dynamometer structure considering cost assembly, functionality and performance.
• Performed dynamometer testing to fully evaluate motor capabilities against functional requirements.
• Conducted root cause analysis for manufacturing, assembly, installed machine and other types. Involved in FMEA and FMECA.
• Develop reliable, repeatable and safe test procedures, sequences and strategies for motor testing.
• Involved in analyze test data and develop test reports based on the data acquisition system.
• Defined and coordinated in vehicle testing.
• Good communication skill (written and verbal).
• Team oriented and able to effectively communicate technical issues to team and management.