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Compliance Analyst Resume

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Newark, NJ

SUMMARY:

To obtain a position within the company in which my special training skills will be utilized and grow.

WORK EXPERIENCE:

Confidential, Newark, NJ

Compliance Analyst

Responsibilities:

  • Conduct several Mandate and Non - Mandate compliance audits per year, documenting and reporting findings to prospective areas
  • Tracking and managing compliance issues
  • Developing, documenting and tracking corrective action plans to address non-compliant areas
  • Working with Service Managers and staff to ensure understanding of Mandates and other audit issues
  • Review, revise and/or approve Mandate documentation for Desk Level to ensure correct information is being documented to OLI
  • Compliance liaison between Internal Audit and Service
  • Reviewing and scrubbing exceptions before they are sent to the Service Division.
  • Dispute Internal audit findings when necessary, until agreement has been met.
  • Creating and distributing the weekly and monthly “Prompt Pay” reports

Business Analyst

Confidential

Responsibilities:

  • Conducted research and root cause analysis for the department with the goal of recommending and implementing new processes to improve operational performance. Provided technical support
  • Liaison with IS for new system enhancements.
  • 05/00-06/03 Institutional Claims & Correspondence Specialist
  • Processed Managed Care facility claims on the HSII and Qblue system.
  • Responded in writing to facilities with inquiries regarding claim and benefit issues.
  • 10/98- 05/00 Member Service Coordinator (Medicare Blue)
  • Resolved member and provider benefit, enrollment and claim issues
  • Provided information to company representatives regarding operational concerns.
  • Investigated and documented executive inquiries
  • Communicated in writing the results of reviews to members, providers, manager etc...
  • Prepared timely operational reports, monitored inventory levels to ensure the accomplishment of departmental as well as divisional goals.

Confidential

Liaison & Trainer

Responsibilities:

  • Created and administered workflows for team.
  • Trained new and existing employees.
  • Responsible for all members’ prescription issues being resolved in a timely manner.
  • Trainer for Confidential System

Confidential, Elizabeth, NJ

Customer Service Representative

Responsibilities:

  • Processed 65-80 customer orders per day
  • Worked with Sales Reps
  • Resolved Customer complaints
  • Working with state agencies to obtain and maintain bid contracts

Confidential, Linden, NJ

Assistant Bookkeeper

Responsibilities:

  • Responsible for A/P, processing invoices, data entry, disbursements, check printing and matching, and posting and monthly closing, heavy vendor contact. A/R, billing, sales entry, cash receipts, bank reconciliation, posting, end of month closing and statement printing.

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