Compliance Analyst Resume
4.00/5 (Submit Your Rating)
Newark, NJ
SUMMARY:
To obtain a position within the company in which my special training skills will be utilized and grow.
WORK EXPERIENCE:
Confidential, Newark, NJ
Compliance Analyst
Responsibilities:
- Conduct several Mandate and Non - Mandate compliance audits per year, documenting and reporting findings to prospective areas
- Tracking and managing compliance issues
- Developing, documenting and tracking corrective action plans to address non-compliant areas
- Working with Service Managers and staff to ensure understanding of Mandates and other audit issues
- Review, revise and/or approve Mandate documentation for Desk Level to ensure correct information is being documented to OLI
- Compliance liaison between Internal Audit and Service
- Reviewing and scrubbing exceptions before they are sent to the Service Division.
- Dispute Internal audit findings when necessary, until agreement has been met.
- Creating and distributing the weekly and monthly “Prompt Pay” reports
Business Analyst
Confidential
Responsibilities:
- Conducted research and root cause analysis for the department with the goal of recommending and implementing new processes to improve operational performance. Provided technical support
- Liaison with IS for new system enhancements.
- 05/00-06/03 Institutional Claims & Correspondence Specialist
- Processed Managed Care facility claims on the HSII and Qblue system.
- Responded in writing to facilities with inquiries regarding claim and benefit issues.
- 10/98- 05/00 Member Service Coordinator (Medicare Blue)
- Resolved member and provider benefit, enrollment and claim issues
- Provided information to company representatives regarding operational concerns.
- Investigated and documented executive inquiries
- Communicated in writing the results of reviews to members, providers, manager etc...
- Prepared timely operational reports, monitored inventory levels to ensure the accomplishment of departmental as well as divisional goals.
Confidential
Liaison & Trainer
Responsibilities:
- Created and administered workflows for team.
- Trained new and existing employees.
- Responsible for all members’ prescription issues being resolved in a timely manner.
- Trainer for Confidential System
Confidential, Elizabeth, NJ
Customer Service Representative
Responsibilities:
- Processed 65-80 customer orders per day
- Worked with Sales Reps
- Resolved Customer complaints
- Working with state agencies to obtain and maintain bid contracts
Confidential, Linden, NJ
Assistant Bookkeeper
Responsibilities:
- Responsible for A/P, processing invoices, data entry, disbursements, check printing and matching, and posting and monthly closing, heavy vendor contact. A/R, billing, sales entry, cash receipts, bank reconciliation, posting, end of month closing and statement printing.
