SUMMARY:

A versatile business analyst with professional experience in Software Development Life Cycle (SDLC) methodologies such as agile and waterfall, skilled in eliciting requirement, user needs, translating system needs and business goals into functional and nonfunctional requirements using Use Case driven software development. Excellent communication skills, business, interpersonal and presentation with outstanding interpersonal skills.

SKILLS SET AND TOOLS MATRIX:

Visio/Lucid chart: (Used for creating workflow diagrams, process diagram etc.)

SQL: (Can query the database to read information)

JIRA: (Used for user story creation and maintain the backlog)

Microsoft Word/Google docs: (Documentation)

Microsoft Word/Google sheets: (Documentation and data analysis)

User Stories: (methodology and “as a I can so that format)

Acceptance Criteria: (Write AC, so that the QA team can test the story)

Acceptance Testing: (Test the story and accept it)

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Coordinate JAD sessions to elicits requirements, business rules, design and document functional business requirements and business process description from SME’s, stakeholders, technical team and developers towards systems development
• Gather and document business requirements, analyze into relevant, accurate and detailed functional requirement and user stories.
• Work with project manager in planning, implementing options, estimating efforts and providing input/clarity on business requirements.
• Participate in status meetings with business stakeholders, technical team, architects and developers to help gather and document technical requirement solutions to the business problems
• Manage and provide support to the test team, development manager towards the development of test plans, test scenarios, new functionality, enhancement requests and software fixes for accurate estimate.
• Document and update change request, identify gaps, create a requirement document for gap analysis and send report to developers.
• Identified the scope, business objective and documented the functional requirements for each release plan.

Confidential

Technical Analyst

Responsibilities:

• Reviewed, recommended and updated/developed new Information Security policies, handbooks, standards
• Routinely revised, and updated the agency’s Minimum Security Requirements In corporate new policies, procedures, and controls into the existing Acceptable Risk Safeguards (ARS) and other information security - related documents
• Developed, reviewed and updated Information System Security Policies, System Security Plans and Security baselines in accordance with NIST and other industry best security practices
• Executed controls testing plan for NIST Security Assessment Review (SAR) and supported the documentation of Security Assessment Review (SAR)
• Conducted systems and network vulnerability scans to identify and re-mediate potential risks
• Created Change Request tickets for remediation of detected vulnerabilities and other cyber security and compliance related activities in the customer production environment
• Review and document user’s manual, SOP’s and presentations

Confidential

Jr Business Analyst

Responsibilities:

• Liaised with business stakeholders to define business needs, preliminary project risks and agreed on scope of work
• Developed incident documents and portrayed the As-Is reporting structures versus To-Be reporting needs for data integrity and accuracy
• Elicit requirements from end users to solve a business problem and identify the desired result and specify inputs and format outputs to meet users’ needs
• Followed up with clients to gather required documentation for compliance with firm’s policies
• Participated in JAD sessions to gain consensus on various issues related to the project and facilitated various sessions
• Coordinate and schedule internal audits, analyze claims and health plans for high level reporting purposes.
• Review complex business processes, systems, Audit, workflows, SOPs, Policies and procedures to identify gaps and document within the trends of compliance or non-compliance vendors

Confidential, Rockville, MD

Compliance Officer

Responsibilities:

• Ensured all OSHA regulations are being followed, including, but not limited to, ensuring appropriate disposal practices, completing incident reviews, and overseeing annual OSHA at all clinical sites.
• Ensured supervisory clearances for communications/checklists/reviews before checking into database Adhering to the principles and goals of the 21st Century Review and the OSHA Program/processes.
• Coordinate and managed care to implement appropriate controls in the organization’s access functions to ensure compliance with all hospital and physician managed care contracting guidelines.
• Records and responds to telephone inquiries and written correspondence from the public, consumers and their families or legal guardians.
• Collects fact findings information, researches and resolves complaints received on behalf of Clients/patients.
• Ensuring information are in compliance with the request, authorization, company policy and HIPAA regulations