SUMMARY:

• 25 years in IT / Global IT, Process Design and Improvement, UX Experience, Application Management, Solution Delivery Adviser, Vendor management and research, Supply Chain & Strategic Planning, Business Valuation, Project Management, Social Media Strategist, Business Development, P&L ResponsibilityRisk Management, Change Management, Business Model Development, Market Research, Pricing, SDLC, ROI, ERP Solutions, Requirements Gathering /Documentation, Microsoft suite of Products, Jira, Epic, SAP Business Objects, SharePoint, Daptiv, Kanban, Scrum, MOCK Web Developmental Analytics’, Integration, Deployment, Presentations & Public Speaking, . Various Research, Analytics Divisional Leader, DMAIC, Agile, Waterfall, and Iterative Methodologies.
• Exposed to all phases of SDLC (Requirements, Analysis, Design, Development, Implementation and Testing) following V Model, Waterfall, and Agile (Scrum) methodologies.
• Skilled in the areas of writing Business requirements document (BRD), Functional Specifications Document (FSD), Use Case identification, elicitation and modeling using UML/MS Visio.
• Good understanding of Web and mobile Infrastructure systems analysis and design.
• Experienced working with Cross Functional Teams and interacting with all levels of management.
• Well versed with MS Project, Balsamiq, and Visio.
• Working knowledge of Scrum concepts such as Product backlog, Scrum team, Sprint backlog, user stories, scrum stand - up and retrospective meetings.
• Experienced in facilitating and driving project meetings, status meetings, preparing and presenting project status reports and conducting walk-through for end users.
• Adept at documenting JIRA Epics, user stories, tasks and sub-tasks based on business requirements.
• Experienced with ITIL processes and using Remedy, Daptiv, and JIRA to track Production changes.
• Demonstrated ability to meet deadlines, work under pressure, prioritize tasks and make decisions.

EXPERIENCE:

Sr. Business Analyst Professional

Confidential

Responsibilities:

• As a Business Analyst Professional with IT Global, I work closely with business partners and other Global IT teams to deliver standard application and integration solutions I am expected to follow the Confidential IT’s Solution Development (Build) process and standards, and strive for a best in class approach daily, whether I am working within any sector of Confidential .
• Accountable for defining, documenting and eliciting requirements for one or more external client and/or software development projects. responsible for partnering and collaborating with internal Subject Matter Experts, Program Managers, Product Managers and other stake holders to ensure capture of all requirements and document then in order to proceed with development to implement a project and/or to deliver a product, incorporating user friendly processes. Assemble stories and meet with all stakeholders - on the product development team, product management team and across other business units - in the formulation of the backlog.
• Leads both the technical and business teams to the completion of tasks and projects - via various Scrum, Sprint, methodologies, and via Jira, TFS, or other tools.
• Agile - Waterfall - Iterative Methodologies
• Conduct requirements sessions
• Document and define business processes and requirements
• Conduct functional decomposition
• Develop specifications
• Assist in system design
• Assist in Quality Assurance duties when needed
• Assist in project management duties when needed

Sr Business Analyst

Confidential

Responsibilities:

• Agile - Waterfall - Iterative Methodologies
• Act as liaison between product management and software engineering team, articulating and recommending solutions that enable projects to be successful and goals met.
• Create and execute acceptance tests and document results while assisting the entire organization throughout the product development lifecycle.
• Collaborate with internal and external customers, software engineers, etc. to interview, research, analyze, and derive business, functional, and non-functional requirements for products, and large complex systems.
• Translate business requirements into detailed functional and non-functional specifications.
• Participate in the design, testing phases, including design and testing of prototypes, orchestration, user experience, moving mainframe data to web-based technologies, ICD 10 development support, coding, claims, and CIO, CFO, sign-off on acceptance test results to ensure design integrity
• Worked on high profile Imaging - patient related ERP, Web, Cloud Based, and Data Warehouse projects which had to meet FDA, MDH, HIPPA, and various national patient safety s and requirements.

Business Operations Sales Analyst

Confidential

Responsibilities:

• Supports the field sales force through effective analysis of customer targeting & segmentation, analytic evaluation of sales initiatives and resource allocation. Additional daily tasks include sales forecasting and launch support, ad hoc analytic support.
• Waterfall - Iterative Methodologies
• Multivendor Experience: Collaborated with a number of Vendors; SAP, Oracle, Microsoft, on HR, Sales, Supply, Global IT, and Financial projects for Confidential Health Science.
• Provides Customer Development related analytical support through proactive identification of business opportunities utilizing various data sources. (SAP Business Objects XI,CITRIX - Access, SharePoint)
• Supports the team in business & financial simulations for resource, account and initiative prioritization and activation.
• Confidential identification and tracking results back to business.
• Provides support of ICP (Integrated Commercial Plan) process, i.e. translation of commercial plans into channel/customer sales execution plans, targets and quantitative objectives.
• Provides support in preparing business presentations and reviews for C-suite level at National Accounts HQs.
• Perform contract compliance measurement, discussions and actions.
• Maintain opportunity data, incl. account size data.
• Collect, synthesize and support cross functional process with business partners to evaluate competitive information.
• Central point of analytic support for sales and marketing initiatives.
• Populate business review templates, incentive plans, and generate customer reports.
• Maintain contract compliance measurement reports, measure against account opportunity.
• User experience functionality, design, and implementation for In house applications.

SR. Business Analyst - Project Manager

Confidential

Responsibilities:

• Established good working relationships with biomedical and radiology, vendors, and finance departments within Confidential and clinical equipment services.
• Assisted in the elicitation, analysis, documentation, and validation of business needs, requirements, and to-be processes using interviews, workshops, and presentations.
• Prioritized business requirements for the CES team.
• Waterfall - Iterative Methodologies
• Validated that CES solutions will meet business requirements

Store Team Leader

Confidential

Responsibilities:

• My responsibilities included opening and closing the store on assigned days, logistics, operations, recruiting and hiring team members, and creating a positive experience for guests and team members every day.
• It was my leadership that guided our team to achieve sales goals and maintain budget controls.