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Sr. Business Analyst Resume



  • A Senior Business Systems Analyst with 8 years of experience and knowledge in Healthcare/Insurance, Retail, and Economic Commerce. Engineering and SDLC Software Development Life Cycle methodologies such as Waterfall, Agile(scrum) including analysis, design, and development and testing of software. Capable in Business Process.
  • Strong understanding in Business Requirements and flow in Business Process.
  • Highly experienced in Software Development Life Cycle (SDLC) including Waterfall methodologies and Agile (Scrum) with emphasis on the Testing phases, Analysis, Design, and its documentation .
  • Excellent theoretical and specialized aptitudes in planning BRD (Business Requirement Document), FRD (Functional Requirement Document) and Worked on getting endorsement on the BRD and FRD reports from partners and introduced the same to the advancement and testing groups.
  • Assisted in supporting the constant clients amid the User Acceptance Testing (UAT) stage and contributed in effectively conveying the application within the due dates.
  • Proficient in developing Use Case Model, Sequence diagrams, Activity diagram and Class diagrams, Business process flow diagrams using MS Visio.
  • Expertise in customizing pre - existing workflows, business practices, activities and deliverables.
  • Involvement in directing/taking part JAD sessions for necessities assembling and including prerequisites examination.
  • Maintained solid excesses for 2-3 sprint and made User Stories and Story Points.
  • Performed Sprint Backlog Grooming in view of changes, input and specialized obligation.
  • Involved in Release Backlog Grooming for any unanticipated changes.
  • Clear comprehension of Burndown Charts.
  • Effective in reformulating techniques through, Change Management, Release Management and Process Improvements.
  • Determined the client relationship administration (CRM) process and specified the important assets for smooth working of the systems.
  • Lead necessity official gatherings with business teams and additionally disclose the same to advancement and other specialized groups lastly make and present the HLD with target working models to applicable partners including business and IT groups.
  • Knowledge in Healthcare Management tasks; experienced with innovation identified with usage administration, supplier system and contracting, evaluating, medicinal arrangement, quality furthermore, other management care administration areas.
  • Skilled with elicitation procedures like Brainstorming, Group Discussions, Interviewing, and Questionnaires to catch inputs required for useful plan which included specific process maps.
  • Addressed clients, stake holders, users and partners to inspire, convey and approve prerequisites, recognize Functional and Non-Functional necessities.


Business Methodologies: Waterfall, Agile (SCRUM)

Modelling Tools: Balsamiq

Business Modelling: MS-Visio

Content Management: SharePoint

Management Documentation: MS Office suite, MS Dynamic CRM 2011/2013, MS Visio, MS Office (Excel, Word, Outlook, PowerPoint, One Note).

Project Management Tools: JIRA, Rally, HP QC, MS Project, Team Foundation Server (TFS).

Operating System: Windows, Mac OS


Confidential, NYC

Sr. Business Analyst


  • Analyzed the scope document and the current business processes to gain better understanding of the project.
  • Interviewed Domain Experts asking appropriate questions and carefully documented their requirements thus forming a communication link between the business and technical units.
  • Conducted GAP Analysis after analyzing AS-IS business process and the TO-BE business process.
  • Experienced in grooming product backlog and release backlog when there is a change, feedback or technical debt.
  • Wrote down the requirements in the form of user stories and helped the product owner prioritize them in the product backlog.
  • Involved in resolving impediments that affected the performance of the Scrum Development team.
  • Updated the sprint burndown chart and product burndown chart to calculate the velocity of the team during the sprint.
  • Assisted product owner in re-prioritizing the product backlog during the sprint review meeting and velocity calculation.
  • Ensured that the respective scrum artifacts were visible to the product owner and the team.
  • Facilitated Scrum planning meeting for effort estimation and prioritization of user stories using Planning Poker, T-shirt sizing as measurement technique and Moscow as prioritizing techniques.
  • Worked towards research and business analysis for client services and system enhancement by continuously interacting with the business users.
  • Engaged in task allocation and issue tracking, user story management/ and requirement traceability using JIRA 6.0.
  • Worked with the Project Management Team to track and maintain project plans, budgets, resource usage, forecast and actual, in enterprise tracking system.
  • Documented Test Cases and assisted the QA Team with the Test Plans and performed user acceptance testing and documented detailed results.
  • Developed and executed Test scenarios, Test cases and documented bugs and ensuring UAT issues are identified, tracked, reported and resolved to achieve project timelines.
  • Involved in exploratory testing on POS CVS Website.
  • Developed and executed Test scenarios, Test cases and documented bugs and ensuring UAT issues are identified, tracked, reported and resolved to achieve project timelines.

Environment: Agile (Scrum), JIRA, MS Office, Visual Studio Team Foundation Server, UML, MS Visio, Waterfall, Technical Project Management, ASP, MS SQL Server, MS PowerPoint, MS Project, MS Excel, SharePoint

Confidential, Austin, TX

Senior Business Analyst


  • Provide current market, financial and specialized data and updates and additionally outer changes affecting exchanging exercises to clients.
  • Gathering requirements for each module.
  • Analyze client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
  • Draft and maintain business requirements and align them with functional and technical requirements
  • Capturing requirements on Jira.
  • Categorizing the requirements into Customization Configuration, Custom development.
  • Discussing with the client on their as-is workflow and preparing the to-be workflows.
  • Managing and preparing solution documents such as Functional Requirement Specifications (FRS).
  • Preparing FRS for the fax integrations and testing the sample files.
  • Preparing the wireframe diagrams for custom requirements.
  • Reviewing the FRS, workflows and wireframes with the clients and obtaining sign offs
  • Providing a walkthrough to internal SMEs and developers of the signed of FRS and related documents for development.
  • Oversee Scope and change all through the SDLC procedure of the product.
  • Analyzed existing information and utilized tools accessible to effectively gauge the evaluating models.
  • Identified territories of risk exposure and loss techniques adopted.
  • Developed point by point reviewing and revealing of the present status and history of all components identified with a product.
  • Translated client/customer needs into new highlights and new administrations.
  • Develop process improvement projects by analyzing and gathering data.
  • Obtain estimates, testing the features before releasing to the client.
  • Preparing release documents.
  • Preparing gap documents and version comparison document.
  • Participated in client on sites and have experience working with end users.
  • Preparing Meeting Minutes.

Environment: MS PowerPoint, MS Project, MS Excel, BP Visual, JIRA/Confluence, BPM Suite, SharePoint, Service Now, Waterfall, SQL Server.


Business Analyst


  • Documented the client prerequisites, examined and organized them and changed over them as framework requirements.
  • Worked with review groups to guarantee that procedures took after were in accordance with PCI consistence
  • Performed information investigation to think of changes that must be made to the databases to adjust to the new PCI consistence benchmarks.
  • Documented and dissected the data accumulated from the different groups and possible solution approaches.
  • Conducted and archived complex underlying intense examination and discussed with senior administration.
  • Worked nearly over different clients amid prerequisites definition and examination of business and process streams and understanding the present (As-Is) and the future (To-Be) process maps. Ensured the improvements and setups are executed in a convenient way and accomplish quality measures.
  • Analyzed status reports, recorded process streams, strategies & systems & created training materials.
  • Made Templates for institutionalizing the Structure of Corporate Documents.
  • Facilitated BRD audits with the IT group and amended the BRD as required based on requirement and scope, courses of events and specialized practicality criticism.
  • Created a Knowledge Base report for the present AS-IS process for the front end and back end frameworks including seller heightening techniques.

Environment: Media Chase, JIRA/Confluence, BPM Suite, SharePoint, Kount, .NET, SQL Server, MS Project, MS Excel, Word, Waterfall, Technical Project Management, Power Point and Visio.


Business Analyst


  • Involved in Data Analysis and Mapping to track all information components utilized in the application from the UI through various interfaces to the objective databases in which they are put away.
  • Defined Test Cases, Test Scripts, broke down bugs working together with QA/Development groups to settle blunders and check User Acceptance Testing (UAT).
  • Applied Unified Modeling Language (UML) to configuration Use Case Diagrams, Activity Diagrams, and Sequence Diagrams in Microsoft Visio.
  • Worked intimately with the improvement group to make an Entity Relation Model (ERM) and led tests and examination utilizing SQL queries.
  • Involved in helping the Project Manager in arranging, booking, and controlling undertakings in light of calendars and necessities illustrated by the business.
  • Daily contribution with the deft Software Development life cycle (SDLC), archiving and working through frameworks issues as a feature of a business examination team.

Environment: Business Analysis, Waterfall, Technical Project Management, MS Visio, MS Office Suite, MS Excel.

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