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Business Analyst Resume

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Roswell, GeorgiA

SUMMARY:

Accomplished Business Analyst and Project Manager with over 15 years experience in Commercial Banking, Investment Banking, Health Insurance, Consumer Electronics, and the Airline Industry

PMP Certified : Six Sigma Certified; Fluent in German
Quality Assurance & End-to-End Testing : Relational Database design
Outsourcing & Offshore Development : IBM WebSphere Business Modeler
SDLC (Software Development Life Cycle) : Data Modeling; Dataflow diagramming

Confidential – Atlanta, GA – (Contractor) Jun 2009 – Jan 2010

  • Business Consultant for a new airline IT system using an Oracle relational database & Oracle SOA in an iterative methodology approach.
  • Succeeded in getting a project that was one year behind schedule back on track.
  • Led JAD sessions database & service architects in London and business users in Atlanta to agree on business requirements & the supporting SOA (Service Oriented Architecture) Services.
  • Constructed BPMs (Business Process Models) using IBM WebSphere Business Modeler showing business process flows using the Swimlane concept.
  • On committee to review Use Cases & Storyboards created using IBM Rational Requisite Pro and Rational Requisite Web.

Confidential– Atlanta, GA Apr 2008 – May 2009

  • IT Project Manager on $1.4 Million upgrade to financial transaction processing system for offshore clients. This 10-month project comprised 7 full-time resources and 6 part-time resources from IT Systems, Customer Service, and Backoffice Processing.
  • Business Analyst & Project Manager on project to add multi-currency functionality to an annuity & fixed asset system. Managed the relationship with the outside customer and its vendors.

Confidential– Atlanta, GA May 2005 – Oct 2007

  • Business Analyst & Project Manager on $4,000,000 hardware install of Data Warehouse project, managing a team of 10 hardware engineers. Led JAD sessions to gather requirements. Wrote the business & technical design documents. Led walk-through sessions for client sign-off.
  • Successfully managed team of 15 to install SunTrust’s first large offshore effort to India. Accounts Payable/Fixed Asset functionality delivered on time in spite of aggressive schedule.

Confidential– Atlanta, GA Jun 2003 – Mar 2005

  • Senior Systems Analyst - mentored programmers in writing the project scope, business requirements, and technical specifications according to PMI and DFSS Six Sigma methodology.
  • Quality Assurance Analyst for a new Java web-based system & for updates to UNIX & AS/400 systems. Wrote SQL queries to identify test cases; coordinated error fixes with programmers and end-users.

Confidential– Southampton, England Jul 2001 – Jun 2003

  • Business Analyst for project to re-design premium renewal statements for Small Group customers.
  • Project Manager for project to pre-authorize premiums paid by credit card. Managed a team of 5 analysts, developers, and testers to change General Ledger functionality.

Confidential – London, England (IT Contractor) Jan 2000 – Jul 2001

  • Project Manager and Systems Analyst for the merger of the bank’s Bond Settlement system, handling $4.5 billion daily in bond trades, with the CREST Equity Settlement System.
  • Business Analyst to design system for reducing trade settlement time, faster matching of trades, and lower risk; worked with the London Stock Exchange to agree on requirements.

Confidential – Bournemouth, England (IT Contractor) Apr 1997 – Oct 1999

  • Business Analyst for project to modify FX calculation methods for Corporate Stock Actions.
  • Systems Analyst on Euro Project; designed changes required for Euro processing in the FX, Money Market, and Derivatives systems.

Confidential – Cologne, Germany Jan 1991 - Mar 1997

  • Designed new database files using data modelling, data normalization and PREDICT data dictionary.
  • Constructed ERD (Entity Relationship Diagrams.)
  • Resolved technical issues in a purchase order system used by clients in Europe, Asia, and North America using an ADABAS network database and the Natural programming language.

Education:

Masters in Teaching Mathematics, Emphasis in Statistics
BA in Mathematics
German as a Foreign Language certification

SOFT SKILLS

  • Ability to explain highly complex topics with clarity
  • Write business and technical documents that are clear, grammatically correct, and to-the-point
  • Build strong relationships with senior management, business customers, and technical clients
  • Fluent in written and spoken German; basic French knowledge

CERTIFICATIONS AND PROFESSIONAL MEMBERSHIPS

  • FLMI Level 1 certified: LOMA 280 Principles of Insurance: Life, Health & Annuities and LOMA 290 Insurance Company Operations
  • Six Sigma Greenbelt certification
  • Project Management Professional (PMP), Project Management Institute
  • Agile Methodology Training – February 2010

TECHNICAL EXPERTISE

Tools : Management of Change Control using the ISO9001 Quality Assurance tool. Primavera Project Management software, Microsoft Project, Excel, Visio,
IBM Requisite Pro, IBM Requisite Web
Design : Database Design, Data Modeling, Data Normalization, Construct Code Generator (online & batch),Predict CASE (analysis & design CASE tool) & Predict Data Dictionary, User Training Material; Use Cases, Activity Diagrams, Entity Relationship Diagrams; Waterfall and Iterative Methodology
Testing & QA : Integration testing, Performance & Load testing, SOX Compliance, Defect Tracking; SAS70 Compliance, Risk Management, HIPPA Compliance
Database : Relational and Network database systems: DB2, IDMS, Adabas, SQL Query

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