SUMMARY:

• Sr. Business Analyst/ Business System Analyst with experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing, deployment, and release on Agile - SCRUM and Waterfall Development Environment
• Strong technical skills in defining concise documentation including product business requirements, system requirements, technical specification, user stories, use cases, test plan, test scripts and requirement traceability matrix
• Expertise in facilitating and coordinating Joint Application Requirement (JAR) and Joint Application Development (JAD) sessions with excellent interpersonal and conflict resolution skills
• Experience in managing the product backlog of requirements to support development activities related to the organizational roadmap
• Strong experience in creating use cases and activity diagrams
• Experience translating business requirements into technical requirements
• Writing and maintaining the Requirement Definition Document that includes Business Requirements (BRD) and Functional Requirements (FRD), use cases and UML diagrams
• Experience supporting multiple projects on Quality Assurance (QA) and UAT phases of a project -- helping to write, execute, and obtain signoff
• Expert in writing detailed system use cases, developing business test cases and working with QA team during testing phase, thereby facilitating user acceptance testing with stakeholders and business users
• Exhibit strong analytical ability during Functional testing, Regression testing and UAT testing
• Strong Knowledge CMMI, GDP, and QA standards
• Excellent verbal and written communication skills and the ability to interact with a diverse group, clients, managers, and SMEs

TECHNICAL SKILLS:

Methodologies: Agile - SCRUM, Waterfall model and V- development model

Documentation: BRS, FRS, SRS, Use Case documentation, product backlog, User Story Test Plans, Test Cases, Traceability Matrix, Test Summary Report, Risk Analysis, Gap Analysis

Business Modeling Tools/ Requirement Management Tools: MS Visio, HP ALM, Quality Center, SharePoint

Databases: SQL Server, SQL, Oracle

Operating System: Windows, Unix, Mac

Programming Languages: SQL, JAVA

Applications: Microsoft Office Suite, SharePoint, SAS

Requirement Management Tools: HP ALM, Quality Center

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst

• Works with clients, stakeholders and business owners to gather, analyze, document and manage business and user requirements to identify potential solutions for the business
• Plans and leads review sessions for requirements elicitation, analysis, verification, specification, validation, and prioritization for stakeholders
• Analyze and identify problems, research alternatives, test to confirm and implement solutions for defined business processes
• Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog in JIRA
• Create Software Requirement Specifications and Software Design Specifications for new and enhanced applications
• Assists the Product Owner with user story prioritization before the sprint planning meeting
• Performs demos for the stakeholders of new functionality that was created in the current sprint
• Interacts with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Documents, use cases, user stories, and activity diagrams to further develop Technical requirements and/or Functional Specifications
• Ensures that all artifacts complied with corporate SDLC policies and guidelines
• Provides guidance to project managers, business owners, development team and SMEs to resolve the outstanding issues and actions of items that are taken in the review meeting
• Facilitates defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines
• Conducts sprint planning based on new and backlogged requirements
• Performs task decomposition, delegated tasks and monitored project milestones using HP ALM
• Captures quality attributes, external/internal constraints for functional/non-functional requirements
• Participates in development of training materials for the new technology and organizing User Training
• Facilitate walk-through of project deliverables for approval

Applications/Environments: SharePoint, Visio, JIRA, HP ALM, Oracle, SQL server, J2EE, JAVA, SVN, MS Windows

Confidential

Business System Analyst II

• Assisted project manager and project resources to coordinate projects; prepared business requirement documents, and communicated changes and project status
• Prepared Business Requirement documents and communicated with client for a sign-off or changes to the document
• Performed Gap Analysis of existing system to identify drawbacks, bottlenecks and improvements
• Created and verified user stories and use case specifications with activity and state diagrams
• Supported software upgrades and installation of projects including; facilitation of meetings, task scheduling, status, issues, escalations and Change Management
• Worked closely with the QA team and Developers to clarify and understand functionality, resolve issues and provide feedback to identify defects
• Wrote SQL queries to extract data from the database for Backend Testing
• Involved proactively to communicate with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects
• Facilitated resolution and communication of cross-functional team on issues and decisions
• Participated in peer reviews of functional specifications, application previews, and test plans/test cases
• Developed test cases for section 508 compliance testing
• Coordinated with end-users to schedule and support User Acceptance Testing (UAT)
• Used Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status
• Extensively performed Functional Testing and End-to-End Testing
• Assisted Project Manager along with Clients in UAT to log any issues or help/guide in any testing efforts
• Performed Maintenance testing for clients that needed changes in Production Environment
• Prepared Daily and Weekly status reports by summarizing activities on the project

Applications /Environments: MS Visio, JIRA, Quality Center, Oracle, Windows, SQL, .Net

Confidential

SAS Analyst/ Requirement Analyst

• Interacted effectively with peers, management and cross-functional teams to address and resolve issues
• Developed Business Requirements, Use cases, and Business Rules
• Prepared the Traceability Matrix for mapping the requirements with the Test Cases through Quality Center
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Participated in weekly meetings with the management team and walkthroughs
• Developed and maintained project timelines with necessary project objectives documented
• Assisted with User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation were in place
• Developed & executed Test Scenarios for User Acceptance Testing
• Interacted with the QA managers for the regular update of the project
• Created test cases executed and recorded results of test cases using Quality Center
• Developed Test Result Metrics for Test Execution Phase
• Worked closely with Software Developers to isolate, track, and troubleshoot defects