Business Analyst Resume
Eden Prairie, MN
SUMMARY:
- Accomplished and highly seasoned business analyst offering 8 plus years of experience. Extensive experience working with cross - functional teams in dynamic and fast paced environments in financial services, retail, and healthcare domains. Proven to have strong analytical and problem-solving skills by identifying current, potential issue and recommending key process improvements and solutions to ensure high quality project completion.
- More than 8 years of experience in IT Software Development Life Cycle, such as Agile (scrum) and Waterfall
- Experienced in writing user stories, storyboarding, and story mapping
- Experience in analysis of business requirements and classification into high- and low-level use cases
- Knowledge of GAP analysis (As-Is and To-Be process models), cost benefit analysis, SWOT analysis, and ROI
- Working experience with content management systems (CMS) web environments using WordPress
- Experience in Process Mapping, Change Management, and Continuous Process Improvement
- Knowledge of business process techniques such as: Data Flow Diagrams, Process Models, and ER diagrams
- Experience using Application Lifecycle Management (ALM/Quality Center QC 12)
- Experience in creating wireframes, storyboards, user flows, process flows, and site maps for web and responsive layouts
- Strong knowledge of HIPAA X12 and Electronic Data Interchange (EDI) transactions used in the healthcare industry
- Experience in project management tools including MS Project, PowerPoint, Excel, Visio, and Word.
- Skill with conducting process mapping and data mapping process documentation
- ERP implementation covering Oracle Cloud HCM, Cloud ERP, and PeopleSoft
- Familiarity with Oracle modules: GL, AR, AP, Fixed Assets, Purchasing Order, and Order Management
- Project management experience with the ability to initiate, develop, and execute projects from start to finish
- Effective communication with the ability to understand and interpret the operational needs of businesses at all levels
- Excellent oral, written, and presentation skills; clear communicator with all cross-functional teams
TECHNICAL SKILLS
Methodology: SDLC Agile (Scrum) and Waterfall environment
Project Management tools: SharePoint, MS Project, Rally, Jira, CA Central & WebEx/Jabber
Testing Tools: HP ALM Quality Center
Business modeling tools: MS Visio, Mock up screens
Languages: SQL (basic knowledge)
Operating systems: Windows 7,8 & 10
MS Office Suite: Words, PowerPoint, Excel (pivot table/VLOOKUP)
PROFESSIONAL EXPERIENCE:
Business Analyst
Confidential - Eden Prairie, MN
- Configured Oracle Cloud accounts payables, accounts receivable, general ledger, cash management and fixed assets
- Serve as a liaison between Confidential business and IT team to provide functional solutions for Test Data
- Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution, and Report Generation
- Document the progress and issues in a defect log for test cases/scripts while conducting proper UAT scenario
- Facilitated daily interface Test Data Requirement meeting w/tech dev & business and updated status on SharePoint.
- Produce test plans, test cases, and test scripts for the project during the UAT test processing
- Create daily defects reports and daily test status execution reports to different business unit and PMO group
- Work with cross-functional teams on Test Data requirements and help maintain the overall test data worksheet
- Supporting the post implementation change orders core Financials modules - GL, AP, AR and HCM
IT Business Analyst
Confidential - Chicago, IL
- Interact with Service Owners to gather the requirements for both mobile and web application.
- Work with PO, SM and Application architect to groom the Product Backlog Items.
- Conduct scrum ceremonies every morning with the development team
- Created charging test cases, executed test cases and conduct the UAT
- Participate in end to end testing hosted by the QA team with project consist 5 sprint release cycle with 2 weeks of sprints
IT Business Analyst
Confidential - Rochester, MN
- Performed Epic application build and implementation of the Epic new and existing tests in workflows SoftLab
- Supported GO-lives Epic implementation system, for new and existing tests from start to end and follow up
- Worked closely with the end-users/lab team in problem solving during GO-live implementations
- Collaborated with clinical lab team for Epic GO-live project team to identify changes to specified Epic EHR
- Served as a primary contact for TIP areas for issues to provide appropriate changes to existing and new test
- Validated the QC scenario requirements to meet the needs of TIP for DLMP
- Partnered with lab team in assisting electronic biospecimen tracking in Mayo LIMS system
- Ensured the timely completion of all Epic-related work in both test and production environments
- Utilized LIMS a system to provide comprehensive workflow tracking and integration in laboratories for Confidential
- Used Service Now ticketing system to communicate with lab team during the EPIC GO-live to resolve issues
- Utilized HP QC to add test scenarios in both test and production environments for the lab team to validate
IT Business Analyst
Confidential - Minneapolis, MN
- Worked closely with the product owner to document the product's vision and the project's scope
- Worked with end users, Stakeholders, and SME’s to capture and document business requirements
- Worked with stakeholders in the analysis of business needs and information input/output requirements
- Performed requirement analysis based on interactions with the product owners and stakeholders
- Created business process flow and dataflow diagrams using Microsoft Visio
- Facilitated JAD session with the business users and SMEs to create FRD, process flows, and screen shots
- Prepared business user stories following Agile methodology and translated them into technical requirements
- Contributed as a member of the development team in daily scrums, code review, design sessions, and meetings
- Prioritized and scoped out product backlog items (PBI) with input from business SMEs
- Reviewed user stories with stakeholders to get approval and agreement on direction of technical solutions
- Partnered with Mortgage team to write up Requirement Documents define user and system interfaces
- Used Rally tools to rank backlogs, estimate size, and groom items for planning and scheduling
- Created high-level design and user stories with UX team; collaborated on wireframes and screen mockups
- Participated in iteration kickoff meetings with business users and IT and QA teams to record product backlog items
- Worked with UI/UX Design team for the UI, visual quality, and UX front end application
- Conducted data analysis and Reports and Dashboards development using Crystal Reports and SharePoint
- Assisted QA-developed testing plan/strategy for various solutions and created test cases
- Performed GUI testing to ensure new system was in line with business needs and requirements
- Developed test scenarios and ensured the test scenarios included all test cases and mapped the test case conditions
IT Business Analyst
Confidential - Minneapolis, MN
- Worked with clients to analyze business needs and captured both functional and nonfunctional requirements
- Analyzed existing fraud processing system and documented functionality mapping and data conversion procedures
- Participated in story mapping and storyboarding sessions to help prioritize and classify written user stories
- Collaborated with product owner and scrum master to prioritize product backlogs as a team
- Managed Jira storyboards for issues and workload using Jira for Agile SDLC
- Simultaneously worked on 10-15 user stories at different stages of development and signoff during each sprint
- Worked with clients to understand business needs and how system works for Credit/Debit card processing
- Conducted demos for business users, stakeholders, and senior management after each sprint release of two weeks
- Partnered with UX team to define wireframes, site maps, graphics, process models, and feature lists
- Conducts detailed analysis of process improvement on Target Red Credit/Debit cards accounts referred by fraud team
- Produced test plans, test cases, and test scripts for the project during the UAT test processing
- Documented the progress and issues in a defect log for and documented defect in HP ALM QC
IT Business Analyst
Confidential - Bloomfield, CT
- Met with SMEs and end users to gain detailed knowledge of systems and their impact within the business line
- Translated business needs into system requirements; communicated with the business team and the technical team
- Worked with technical team to help clarify requirements and ensure product delivery met requirements
- Worked directly with User Experience teams to implement new features and existing feature enhancements
- Joined in daily stand-ups meeting with 2-week iterations, spring planning, backlog refining, retrospective
- Created workflow scenarios, designed new process flows, and documented the business process using Microsoft Visio
- Performed Gap Analysis to document, analyze, and develop the As-Is and To-Be process flows
- Worked with UI team to create screen mockups and wireframes at the time of elicitation using Microsoft Visio
- Tested the user stories for accuracy and compliance to ensure certain acceptance and validation of stories
- Used HP ALM Quality Center 12 to create and execute test scripts and validated scenarios
- Reported, documented and followed up on change requests using Jira, a defect tracking tool
IT Jr Business Analyst
Confidential - Minneapolis, MN
- Participated in JAD sessions to identify business process rules and application requirements to prepare BRD drafts
- Analyzed BRD to get better understanding of the system on both tech and business sides after input from SMEs
- Assisted Senior BA with gap analysis among the present and future states of the system and made approvals
- Converted Business Requirement into technical language using use cases and UML diagrams for developers
- Used Microsoft Visio to create use-case diagrams and process flows for development team
- Generated use-case models to depict actors and use-cases in various business processes
- Worked with business SMEs/analysts to develop and finalize test plans, test scripts, and use cases