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Business Analyst Resume

Eden Prairie, MN


  • Accomplished and highly seasoned business analyst offering 8 plus years of experience. Extensive experience working with cross - functional teams in dynamic and fast paced environments in financial services, retail, and healthcare domains. Proven to have strong analytical and problem-solving skills by identifying current, potential issue and recommending key process improvements and solutions to ensure high quality project completion.
  • More than 8 years of experience in IT Software Development Life Cycle, such as Agile (scrum) and Waterfall
  • Experienced in writing user stories, storyboarding, and story mapping
  • Experience in analysis of business requirements and classification into high- and low-level use cases
  • Knowledge of GAP analysis (As-Is and To-Be process models), cost benefit analysis, SWOT analysis, and ROI
  • Working experience with content management systems (CMS) web environments using WordPress
  • Experience in Process Mapping, Change Management, and Continuous Process Improvement
  • Knowledge of business process techniques such as: Data Flow Diagrams, Process Models, and ER diagrams
  • Experience using Application Lifecycle Management (ALM/Quality Center QC 12)
  • Experience in creating wireframes, storyboards, user flows, process flows, and site maps for web and responsive layouts
  • Strong knowledge of HIPAA X12 and Electronic Data Interchange (EDI) transactions used in the healthcare industry
  • Experience in project management tools including MS Project, PowerPoint, Excel, Visio, and Word.
  • Skill with conducting process mapping and data mapping process documentation
  • ERP implementation covering Oracle Cloud HCM, Cloud ERP, and PeopleSoft
  • Familiarity with Oracle modules: GL, AR, AP, Fixed Assets, Purchasing Order, and Order Management
  • Project management experience with the ability to initiate, develop, and execute projects from start to finish
  • Effective communication with the ability to understand and interpret the operational needs of businesses at all levels
  • Excellent oral, written, and presentation skills; clear communicator with all cross-functional teams


Methodology: SDLC Agile (Scrum) and Waterfall environment

Project Management tools: SharePoint, MS Project, Rally, Jira, CA Central & WebEx/Jabber

Testing Tools: HP ALM Quality Center

Business modeling tools: MS Visio, Mock up screens

Languages: SQL (basic knowledge)

Operating systems: Windows 7,8 & 10

MS Office Suite: Words, PowerPoint, Excel (pivot table/VLOOKUP)


Business Analyst

Confidential - Eden Prairie, MN

  • Configured Oracle Cloud accounts payables, accounts receivable, general ledger, cash management and fixed assets
  • Serve as a liaison between Confidential business and IT team to provide functional solutions for Test Data
  • Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution, and Report Generation
  • Document the progress and issues in a defect log for test cases/scripts while conducting proper UAT scenario
  • Facilitated daily interface Test Data Requirement meeting w/tech dev & business and updated status on SharePoint.
  • Produce test plans, test cases, and test scripts for the project during the UAT test processing
  • Create daily defects reports and daily test status execution reports to different business unit and PMO group
  • Work with cross-functional teams on Test Data requirements and help maintain the overall test data worksheet
  • Supporting the post implementation change orders core Financials modules - GL, AP, AR and HCM

IT Business Analyst

Confidential - Chicago, IL

  • Interact with Service Owners to gather the requirements for both mobile and web application.
  • Work with PO, SM and Application architect to groom the Product Backlog Items.
  • Conduct scrum ceremonies every morning with the development team
  • Created charging test cases, executed test cases and conduct the UAT
  • Participate in end to end testing hosted by the QA team with project consist 5 sprint release cycle with 2 weeks of sprints

IT Business Analyst

Confidential - Rochester, MN

  • Performed Epic application build and implementation of the Epic new and existing tests in workflows SoftLab
  • Supported GO-lives Epic implementation system, for new and existing tests from start to end and follow up
  • Worked closely with the end-users/lab team in problem solving during GO-live implementations
  • Collaborated with clinical lab team for Epic GO-live project team to identify changes to specified Epic EHR
  • Served as a primary contact for TIP areas for issues to provide appropriate changes to existing and new test
  • Validated the QC scenario requirements to meet the needs of TIP for DLMP
  • Partnered with lab team in assisting electronic biospecimen tracking in Mayo LIMS system
  • Ensured the timely completion of all Epic-related work in both test and production environments
  • Utilized LIMS a system to provide comprehensive workflow tracking and integration in laboratories for Confidential
  • Used Service Now ticketing system to communicate with lab team during the EPIC GO-live to resolve issues
  • Utilized HP QC to add test scenarios in both test and production environments for the lab team to validate

IT Business Analyst

Confidential - Minneapolis, MN

  • Worked closely with the product owner to document the product's vision and the project's scope
  • Worked with end users, Stakeholders, and SME’s to capture and document business requirements
  • Worked with stakeholders in the analysis of business needs and information input/output requirements
  • Performed requirement analysis based on interactions with the product owners and stakeholders
  • Created business process flow and dataflow diagrams using Microsoft Visio
  • Facilitated JAD session with the business users and SMEs to create FRD, process flows, and screen shots
  • Prepared business user stories following Agile methodology and translated them into technical requirements
  • Contributed as a member of the development team in daily scrums, code review, design sessions, and meetings
  • Prioritized and scoped out product backlog items (PBI) with input from business SMEs
  • Reviewed user stories with stakeholders to get approval and agreement on direction of technical solutions
  • Partnered with Mortgage team to write up Requirement Documents define user and system interfaces
  • Used Rally tools to rank backlogs, estimate size, and groom items for planning and scheduling
  • Created high-level design and user stories with UX team; collaborated on wireframes and screen mockups
  • Participated in iteration kickoff meetings with business users and IT and QA teams to record product backlog items
  • Worked with UI/UX Design team for the UI, visual quality, and UX front end application
  • Conducted data analysis and Reports and Dashboards development using Crystal Reports and SharePoint
  • Assisted QA-developed testing plan/strategy for various solutions and created test cases
  • Performed GUI testing to ensure new system was in line with business needs and requirements
  • Developed test scenarios and ensured the test scenarios included all test cases and mapped the test case conditions

IT Business Analyst

Confidential - Minneapolis, MN

  • Worked with clients to analyze business needs and captured both functional and nonfunctional requirements
  • Analyzed existing fraud processing system and documented functionality mapping and data conversion procedures
  • Participated in story mapping and storyboarding sessions to help prioritize and classify written user stories
  • Collaborated with product owner and scrum master to prioritize product backlogs as a team
  • Managed Jira storyboards for issues and workload using Jira for Agile SDLC
  • Simultaneously worked on 10-15 user stories at different stages of development and signoff during each sprint
  • Worked with clients to understand business needs and how system works for Credit/Debit card processing
  • Conducted demos for business users, stakeholders, and senior management after each sprint release of two weeks
  • Partnered with UX team to define wireframes, site maps, graphics, process models, and feature lists
  • Conducts detailed analysis of process improvement on Target Red Credit/Debit cards accounts referred by fraud team
  • Produced test plans, test cases, and test scripts for the project during the UAT test processing
  • Documented the progress and issues in a defect log for and documented defect in HP ALM QC

IT Business Analyst

Confidential - Bloomfield, CT

  • Met with SMEs and end users to gain detailed knowledge of systems and their impact within the business line
  • Translated business needs into system requirements; communicated with the business team and the technical team
  • Worked with technical team to help clarify requirements and ensure product delivery met requirements
  • Worked directly with User Experience teams to implement new features and existing feature enhancements
  • Joined in daily stand-ups meeting with 2-week iterations, spring planning, backlog refining, retrospective
  • Created workflow scenarios, designed new process flows, and documented the business process using Microsoft Visio
  • Performed Gap Analysis to document, analyze, and develop the As-Is and To-Be process flows
  • Worked with UI team to create screen mockups and wireframes at the time of elicitation using Microsoft Visio
  • Tested the user stories for accuracy and compliance to ensure certain acceptance and validation of stories
  • Used HP ALM Quality Center 12 to create and execute test scripts and validated scenarios
  • Reported, documented and followed up on change requests using Jira, a defect tracking tool

IT Jr Business Analyst

Confidential - Minneapolis, MN

  • Participated in JAD sessions to identify business process rules and application requirements to prepare BRD drafts
  • Analyzed BRD to get better understanding of the system on both tech and business sides after input from SMEs
  • Assisted Senior BA with gap analysis among the present and future states of the system and made approvals
  • Converted Business Requirement into technical language using use cases and UML diagrams for developers
  • Used Microsoft Visio to create use-case diagrams and process flows for development team
  • Generated use-case models to depict actors and use-cases in various business processes
  • Worked with business SMEs/analysts to develop and finalize test plans, test scripts, and use cases

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