SUMMARY:

• Accomplished and highly seasoned business analyst offering 8 plus years of experience. Extensive experience working with cross - functional teams in dynamic and fast paced environments in financial services, retail, and healthcare domains. Proven to have strong analytical and problem-solving skills by identifying current, potential issue and recommending key process improvements and solutions to ensure high quality project completion.
• More than 8 years of experience in IT Software Development Life Cycle, such as Agile (scrum) and Waterfall
• Experienced in writing user stories, storyboarding, and story mapping
• Experience in analysis of business requirements and classification into high- and low-level use cases
• Knowledge of GAP analysis (As-Is and To-Be process models), cost benefit analysis, SWOT analysis, and ROI
• Working experience with content management systems (CMS) web environments using WordPress
• Experience in Process Mapping, Change Management, and Continuous Process Improvement
• Knowledge of business process techniques such as: Data Flow Diagrams, Process Models, and ER diagrams
• Experience using Application Lifecycle Management (ALM/Quality Center QC 12)
• Experience in creating wireframes, storyboards, user flows, process flows, and site maps for web and responsive layouts
• Strong knowledge of HIPAA X12 and Electronic Data Interchange (EDI) transactions used in the healthcare industry
• Experience in project management tools including MS Project, PowerPoint, Excel, Visio, and Word.
• Skill with conducting process mapping and data mapping process documentation
• ERP implementation covering Oracle Cloud HCM, Cloud ERP, and PeopleSoft
• Familiarity with Oracle modules: GL, AR, AP, Fixed Assets, Purchasing Order, and Order Management
• Project management experience with the ability to initiate, develop, and execute projects from start to finish
• Effective communication with the ability to understand and interpret the operational needs of businesses at all levels
• Excellent oral, written, and presentation skills; clear communicator with all cross-functional teams

TECHNICAL SKILLS

Methodology: SDLC Agile (Scrum) and Waterfall environment

Project Management tools: SharePoint, MS Project, Rally, Jira, CA Central & WebEx/Jabber

Testing Tools: HP ALM Quality Center

Business modeling tools: MS Visio, Mock up screens

Languages: SQL (basic knowledge)

Operating systems: Windows 7,8 & 10

MS Office Suite: Words, PowerPoint, Excel (pivot table/VLOOKUP)

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential - Eden Prairie, MN

• Configured Oracle Cloud accounts payables, accounts receivable, general ledger, cash management and fixed assets
• Serve as a liaison between Confidential business and IT team to provide functional solutions for Test Data
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution, and Report Generation
• Document the progress and issues in a defect log for test cases/scripts while conducting proper UAT scenario
• Facilitated daily interface Test Data Requirement meeting w/tech dev & business and updated status on SharePoint.
• Produce test plans, test cases, and test scripts for the project during the UAT test processing
• Create daily defects reports and daily test status execution reports to different business unit and PMO group
• Work with cross-functional teams on Test Data requirements and help maintain the overall test data worksheet
• Supporting the post implementation change orders core Financials modules - GL, AP, AR and HCM

IT Business Analyst

Confidential - Chicago, IL

• Interact with Service Owners to gather the requirements for both mobile and web application.
• Work with PO, SM and Application architect to groom the Product Backlog Items.
• Conduct scrum ceremonies every morning with the development team
• Created charging test cases, executed test cases and conduct the UAT
• Participate in end to end testing hosted by the QA team with project consist 5 sprint release cycle with 2 weeks of sprints

IT Business Analyst

Confidential - Rochester, MN

• Performed Epic application build and implementation of the Epic new and existing tests in workflows SoftLab
• Supported GO-lives Epic implementation system, for new and existing tests from start to end and follow up
• Worked closely with the end-users/lab team in problem solving during GO-live implementations
• Collaborated with clinical lab team for Epic GO-live project team to identify changes to specified Epic EHR
• Served as a primary contact for TIP areas for issues to provide appropriate changes to existing and new test
• Validated the QC scenario requirements to meet the needs of TIP for DLMP
• Partnered with lab team in assisting electronic biospecimen tracking in Mayo LIMS system
• Ensured the timely completion of all Epic-related work in both test and production environments
• Utilized LIMS a system to provide comprehensive workflow tracking and integration in laboratories for Confidential
• Used Service Now ticketing system to communicate with lab team during the EPIC GO-live to resolve issues
• Utilized HP QC to add test scenarios in both test and production environments for the lab team to validate

IT Business Analyst

Confidential - Minneapolis, MN

• Worked closely with the product owner to document the product's vision and the project's scope
• Worked with end users, Stakeholders, and SME’s to capture and document business requirements
• Worked with stakeholders in the analysis of business needs and information input/output requirements
• Performed requirement analysis based on interactions with the product owners and stakeholders
• Created business process flow and dataflow diagrams using Microsoft Visio
• Facilitated JAD session with the business users and SMEs to create FRD, process flows, and screen shots
• Prepared business user stories following Agile methodology and translated them into technical requirements
• Contributed as a member of the development team in daily scrums, code review, design sessions, and meetings
• Prioritized and scoped out product backlog items (PBI) with input from business SMEs
• Reviewed user stories with stakeholders to get approval and agreement on direction of technical solutions
• Partnered with Mortgage team to write up Requirement Documents define user and system interfaces
• Used Rally tools to rank backlogs, estimate size, and groom items for planning and scheduling
• Created high-level design and user stories with UX team; collaborated on wireframes and screen mockups
• Participated in iteration kickoff meetings with business users and IT and QA teams to record product backlog items
• Worked with UI/UX Design team for the UI, visual quality, and UX front end application
• Conducted data analysis and Reports and Dashboards development using Crystal Reports and SharePoint
• Assisted QA-developed testing plan/strategy for various solutions and created test cases
• Performed GUI testing to ensure new system was in line with business needs and requirements
• Developed test scenarios and ensured the test scenarios included all test cases and mapped the test case conditions

IT Business Analyst

Confidential - Minneapolis, MN

• Worked with clients to analyze business needs and captured both functional and nonfunctional requirements
• Analyzed existing fraud processing system and documented functionality mapping and data conversion procedures
• Participated in story mapping and storyboarding sessions to help prioritize and classify written user stories
• Collaborated with product owner and scrum master to prioritize product backlogs as a team
• Managed Jira storyboards for issues and workload using Jira for Agile SDLC
• Simultaneously worked on 10-15 user stories at different stages of development and signoff during each sprint
• Worked with clients to understand business needs and how system works for Credit/Debit card processing
• Conducted demos for business users, stakeholders, and senior management after each sprint release of two weeks
• Partnered with UX team to define wireframes, site maps, graphics, process models, and feature lists
• Conducts detailed analysis of process improvement on Target Red Credit/Debit cards accounts referred by fraud team
• Produced test plans, test cases, and test scripts for the project during the UAT test processing
• Documented the progress and issues in a defect log for and documented defect in HP ALM QC

IT Business Analyst

Confidential - Bloomfield, CT

• Met with SMEs and end users to gain detailed knowledge of systems and their impact within the business line
• Translated business needs into system requirements; communicated with the business team and the technical team
• Worked with technical team to help clarify requirements and ensure product delivery met requirements
• Worked directly with User Experience teams to implement new features and existing feature enhancements
• Joined in daily stand-ups meeting with 2-week iterations, spring planning, backlog refining, retrospective
• Created workflow scenarios, designed new process flows, and documented the business process using Microsoft Visio
• Performed Gap Analysis to document, analyze, and develop the As-Is and To-Be process flows
• Worked with UI team to create screen mockups and wireframes at the time of elicitation using Microsoft Visio
• Tested the user stories for accuracy and compliance to ensure certain acceptance and validation of stories
• Used HP ALM Quality Center 12 to create and execute test scripts and validated scenarios
• Reported, documented and followed up on change requests using Jira, a defect tracking tool

IT Jr Business Analyst

Confidential - Minneapolis, MN

• Participated in JAD sessions to identify business process rules and application requirements to prepare BRD drafts
• Analyzed BRD to get better understanding of the system on both tech and business sides after input from SMEs
• Assisted Senior BA with gap analysis among the present and future states of the system and made approvals
• Converted Business Requirement into technical language using use cases and UML diagrams for developers
• Used Microsoft Visio to create use-case diagrams and process flows for development team
• Generated use-case models to depict actors and use-cases in various business processes
• Worked with business SMEs/analysts to develop and finalize test plans, test scripts, and use cases