SUMMARY:

To provide experienced technical and administrative support to a professional organization that will allow me to fully apply my skills, which in return will help ensure the company’s growth and success.

PROFESSIONAL SKILLS:

Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint), Office 365, SharePoint, Adobe Acrobat (Pro, Reader), Adobe Connect, Document/Database Management, Google Apps (Google Drive and Hangouts), Spiceworks, QuickBooks, Use of Standard Office Equipment, Multi - Line Phone System, Grant Solutions, Application Review Module (ARM) System, G5.gov system

PROFESSIONAL EXPERIENCE:

Confidential, Silver Spring, MD

PMO Analyst

Responsibilities:

• Works within the company's PMO (Project Management Office).
• Provide necessary project management support in the form of guidance to project managers.
• Monitors existing projects to ensure timely execution & completion.
• Closely follow project development and track that each stage is completed appropriately and within time and budget.
• Measures project performance and progress in an objective manner using Earned Value Management (EVM) spreadsheet to track direct labor, other direct costs. Provide accurate forecasts of project performance problems.
• Performs technical, administrative, and office support within the company.
• Also provide technical and administrative support on various contracts.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Resolve technical and administrative problems and inquiries.
• Coordinate maintenance of office equipment.
• Handle requests for information and data.
• Perform data entry as well as database management.
• Performs Grant Application Review Management and/ or Grant Program Management.
• Perform routine assignments associated with grant review logistics and reviewer technical assistance.
• Develop and manage reviewer communications and data.
• Monitor and respond to reviewer technical assistance inquiries.
• Support Review Manager/Project Director in preparation for client meetings; participate as needed.
• Produce and/or develop standard, pre - programmed documents and reports from the various grant systems as directed.
• Ensure confidentiality and security of all grant review related documentation and application data.
• Support logistical tasks for contract Review Manager/Project Director as assigned.
• Utilize grants management technology/ systems to support the grant review process including reviewer recruitment, panel administration, honorarium, close out and surveys.
• Identify, review and document qualifications of new/potential reviewers.
• Support development and execution of grant review trainings - audio and web.
• Generate and maintain grant review files - correspondence, documents, forms and payments.
• Ensure that all sensitive materials are destroyed.
• Perform other duties as assigned.

Confidential, Silver Spring, MD

Administrative Support Specialist

Responsibilities:

• Provided administrative and clerical support to office staff.
• Prepared and modified correspondences; provided reports and other documents as requested by supervisor.
• Maintained electronic and hard copy documents.
• Performed data entry as well as database management.
• Collaborated with the Health Resources and Services Administration Division ( Confidential ) providing administrative and technical support for their onsite and teleconference peer review meetings. Updated and maintained client’s web enabled database.
• Maintained quality control among all meeting review documents.

Confidential, Rockville, MD

Data Entry Specialist

Responsibilities:

• Provided data entry support for various subscription publications such as Magnificat, G-Street Fabrics, Diabetes Research& Wellness Foundation.
• Entered customer mail-in & phone orders for processing.
• Entered payment information as well.
• Kept a daily update of customer's address and payment information.

Confidential, Silver Spring, MD

Administrative Assistant

Responsibilities:

• Provided administrative support to an individual or office.
• Supplied information, maintained files, scheduled appointments.
• Performed typing and transcription duties as required.
• Established procedures that implemented operational and/or fiscal policies. Interpreted policies and procedures as established by supervisors.
• Compiled data based on research techniques and on statistical compilations involving an understanding of operating unit programs, policies, and procedures.
• Drafted financial, statistical, narrative, and/or other reports as requested. Independently composed reports and correspondence containing decisions that tend to establish precedents and which may commit a unit or superior to a course of action.
• Performed related duties as assigned.
• Performed clerical and administrative duties. Answered phones using multi-line phone system.
• Also performed Data Entry tasks when needed.

Confidential, Landover, MD

Computer Operator

Responsibilities:

• Monitored and operated the control of the computer assigned.
• Studied instructions to determine equipment setup required; started and operated control console; reviewed error messages and made corrections during operation or referred problems; maintained operating record of participants.
• Reviewed and verified documents of various nature and complexity.
• Performed manual and/or on-line entry of transaction data as authorized by Confidential .
• Updated participant’s pension and benefit information.
• Processed benefits and administrative functions. Data Entry.