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It Project Manager Resume

Brockton, MassachusettS

PROFESSIONAL SUMMARY:

  • Self - motivated professional with more than 9 years of experience in planning and managing multiple software and web development projects simultaneously. Experience in managing development projects from the requirements gathering phase to completion.
  • Highly skilled in tracking project details, communicating deadlines, and following up with internal and external stakeholders to ensure on time completion within budget. Ability and interest in learning and incorporating new technology.
  • Over 9+ years of professional experience as a Business Analyst, System Analyst, User experience designer.
  • Extensive experience in development with comprehensive understanding of Software Development Life Cycle (SDLC), various phases like Requirement analysis, Design, Development and Testing.
  • Duties included communicating with business users, project managers, development team and QA team.
  • Experience in understanding user needs and creating Business Requirements Document (BRD) and functional requirement document.
  • Experience in several phases of Software Development Life Cycle (SDLC) and Methodologies such as Agile-Scrum methodology, Traditional Waterfall Model.
  • Conducted Joint Requirement Planning (JRP) and Joint Application Development (JAD) sessions with end users, SMEs and development team for project meetings.
  • Proficient in UML by creating Use-Case Diagrams, Sequence Diagrams, Activity Diagrams and Class Diagrams.
  • Good knowledge of Database Relationships and Concepts worked on RDMS & ER Diagrams.
  • Good command on web development techniques such as HTML/CSS and J-query.
  • Work with capability leads in implementing the best practices for a set of applications.
  • Excellent verbal and written communication skills with strong presentation skills.

TECHNICAL SKILLS:

Dot Net Technologies: ASP.Net | ADO.Net | FRAMEWORK 2.0/3.0/3.5/4.0

Front End Tools: Visual Studio | Adobe Dreamweaver | Expression Web

Web Related: ASP | JavaScript | HTML | CSS | XML | jQuery | Bootstrap

Web & Application Servers: IIS

RDBMS: MS SQL Server 2000/2005/2008/2010 | Oracle | MySQL | Access

Project Management: MS Office | VISIO | MS Project

Storyboarding Tools: Balsamiq

Multimedia Tools: Photoshop

Business analytics: Tableau

PROFESSIONAL EXPERIENCE:

IT project manager

Confidential, Brockton, Massachusetts

Roles and Responsibilities:

  • Managed successful Implementation of inhouse hotel management system and achieved seamless migrations and integrations that were transparent to property owners and accomplished with no unscheduled downtime. This led to almost 80% improved data quality and overall data accuracy to help track operations, business, compare and analyze daily and seasonal audits of the properties owned by the company.
  • Led Agile Scrum teams including software developers and QA testers for deliver. Organized and facilitated daily stand-up meetings (Daily Management), sprint backlog grooming, sprint reviews, retrospectives, release planning etc.
  • Planned and executed User Acceptance Testing as well as post Implementation validations to ensure successful releases of system.
  • Assisted Product owners in translating complex business needs into deliverable features/user stories on behalf of stakeholders and identified ways to deliver minimum viable products
  • Regularly tracked, communicated and published metrics to enable senior executives and business users to monitor progress
  • Provide SME guidance related to project planning, management, and monitoring in technical areas through-out SDLC
  • Develop project management plan, manage project timeline (Gantt chart), determine and manage project budget.
  • Work with Operations and Functional manager to aid resource management
  • Collaborate with cross-functional team including purchasing, finance, I.T dept, maintenance, etc.
  • Conduct regular project risk assessment and mitigation strategies to resolve issues and foster continuous improvement
  • Facilitate weekly project milestone reports to key stakeholders
  • Coordinate with general managers of different property to understand and generalize the reservation and audit system.
  • Manage, evaluate, approve/deny change requests
  • Facilitate team building events to keep team engaged and motivated
  • Employ Conflict Resolution Techniques to resolve issues and enable productive environment.

Environment: .NET Framework, Agile, SQL Server, Jira, MS Office, MS Visio, MS project, Angular 2.0

Sr. Business Analyst

Confidential

Roles and Responsibilities:

  • Worked with the business users to define business requirements and analyze the possible technical solutions.
  • Worked extensively with SMEs in understanding and documenting their requirements pertaining to Loan Origination, different Accounts, maintaining and analyzing customers Accounting books and many other business Areas.
  • Worked with the Business users, tech Lead and 3rd party vendors in gathering their requirements and data transaction information related to OLTP, OLAP and ASP.
  • Co-author business requirements document with project teams. Extracted, discussed, and refined business requirements from business users and team members.
  • Facilitated and managed meeting sessions with committee of SMEs from various business areas including inventory, Loan Monitoring and Asset Management.
  • Developed and implemented processes and tools for requirements gathering, Analysis, planning, tracking and delivery
  • Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes
  • Designed and developed project document templates based on SDLC methodology.
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
  • Assist project managers with the development of project schedules. Develop requirements and preliminary design for client applications. Perform analysis and design projects using a systems development methodology. Work with all levels of client staff in solution definition.
  • Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
  • Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge
  • Organized cross training of team members and Users to become more responsive.
  • Act as a resource in understanding how IS systems carry out business functions and assists in ensuring the timely and effective implementation
  • Assisted in development of training materials for new technology and process improvements

Environment: MS-Word, MS-Visio, SQL, MS-Project, SQL, Tableau, Jira, .NET Framework, Crystal reports

Sr. Business Analyst

Confidential

Roles and Responsibilities:

  • Was responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
  • Worked with production staff to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
  • Acted as a liason between the technical staff and the users (staff and management). Also was responbile for communications between Project Team and other related departments.
  • Also involved in content management change control and Version Management. Performed regular updates to various static web pages.
  • Coordinate, mentoring of various tools and process flow of the application.
  • Lead client facilitation meetings to gather requirements (Inception phase), there after assisted tech leads in Analysis & Design of architecture using OOAD approach using UML & Rational Unified Process.
  • Analyze and design Use Case diagrams, Class diagrams, sequence diagrams, Business Objects, Domain Object Model, and Visio to depict process flows and PowerPoint presentations.
  • Implemented Traceability Matrix and User Requirement Specification Document (URS) and verified the functionality coverage.
  • Acted as a resource in understanding how IS systems carried out business functions and assisted in ensuring timely and effective implementation.
  • Developed timelines for project delivery, and managed projects and resources to successful completion.
  • Involved in developing the test strategy and helped in developing QA Test plans for Functional, Integration and System Testing.
  • Performed User Acceptance Testing.

Environment: MS-Word, MS-Visio, SQL, MS-Project, SQL, Tableau, Jira, .NET Framework, Crystal reports

Sr. Business Analyst

Confidential

Roles and Responsibilities:

  • Served as a liaison between business team and the project team by assisting the business in identifying, understanding, and documenting their business needs.
  • Collected and documented business processes as well as business rules.
  • Participated in the identification, understanding, and documentation of business requirements, including the applications capable of supporting those requirements.
  • Translated the business needs into system requirements, communicating with the business on a non-technical level, and with the System Analyst on a more technical level.
  • Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.
  • Identified gaps, performed gap analysis.
  • Documented and delivered Functional Specification Document to the project team.
  • Participated in the logical and physical design sessions, developed design documents.
  • Assist the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly.
  • Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
  • Developed test scenarios and implemented test plan. Providing key input in working with users in defining project and system requirements.
  • Conducted project related presentations.

Environment: MS-Word, MS-Visio, SQL, MS-Project, SQL, Tableau, Jira, .NET Framework, Crystal reports

Sr. Business Analyst

Confidential

Responsibilities:

  • Conducting user interviews, gathering and analyzing requirements.
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams
  • Identify, research, Realize, investigate, analyze, define and document business processes and Use Case Scenarios.
  • Perform Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
  • Conduct workflow, process diagram and gap analyses to derive requirements for existing systems enhancements
  • Assist with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
  • Responsible for identifying and documenting business rules and creating detailed Use Case
  • Conduct User Acceptance Testing
  • Worked with development and testing teams to accomplish timely release objectives.
  • Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications
  • Act as a resource in understanding how Confidential carry out business functions and assists in ensuring the timely and effective implementation
  • Developed timelines for project delivery, and managed projects and resources to successful completion
  • Responsible for all project documentations
  • Extensively work on Access, Excel, Word, PowerPoint, SQL, MS Project.

Environment: MS-Word, MS-Visio, SQL, MS-Project, SQL, Tableau, Jira, .NET Framework, Crystal reports

Sr. Business Analyst

Confidential

Responsibilities:

  • Address all aspects of the loan lifecycle, starting from identifying a deal right up to loan closure
  • Used standard Business Analysis methodology centered on RUP (Rational Unified Process). Responsible for eliciting and gathering business user’s requirements.
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
  • Helped develop use cases, project plans and manage scope.
  • Assisted in building a business analysis process model using Visio.
  • Performed requirement analysis, went through all the use cases and workflows.
  • Played a key role in the planning, testing, and implementation of system enhancements and conversions
  • Provided key input in working with users in defining project and system requirements.
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
  • Analyzed research on operational procedures and methods and recommend changes for improvement - with an emphasis on automation and efficiency.
  • Worked with a cross functional and diverse team of business users and developers to enable accurate communication of requirements and ensure consensus.
  • Assisted with product evaluation, product customization and system integration.
  • Performed analysis on enterprise data / report integration.
  • Provided functional specification to development team.

Environment: MS-Word, MS-Visio, SQL, MS-Project, SQL, Tableau, Jira, .NET Framework, Crystal reports

Sr. Business Analyst

Confidential

Responsibilities:

  • To study and assess the client’s systems and business processes
  • Established a business Analysis methodology around the RUP (Rational Unified Process).
  • Understand the various steps in the lifecycle and then construct the system.
  • Clerical work processes had to be streamlined and mapped to the automated system.
  • Provide the client's management quick and easy access to all current economics (i.e. construction status, leasing status, etc.) of the collateral pertaining to all the loans in the portfolio.
  • Helped develop use cases, project plans and manage scope.
  • Assisted in building a business analysis process model using Visio.
  • Performed requirement analysis, went through all the use cases and workflows.
  • Provided key input in working with users in defining project and system requirements.
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
  • Analyzed research on operational procedures and methods and recommend changes for improvement - with an emphasis on automation and efficiency.
  • Conducted benchmarking activities to identify best practices.Assisted with product evaluation, product customization and system integration.
  • Provided functional specification to development team to build Enterprise Reporting Systems.

Environment: MS-Word, MS-Visio, SQL, MS-Project, SQL, Tableau, Jira, .NET Framework, Crystal reports

UX Consultant

Confidential

Responsibilities:

  • Facilitated design sessions with clients and collaborated with technical architects throughout the software development life-cycle to produce user-centered design solutions that met business goals.
  • Conducted user research, usability testing, data analytics and competitive analysis.
  • Developed user personas and scenarios to clarify results of user research and focus the designs on the needs of lead users.
  • Produced workflow diagrams, flowcharts, and storyboards to aid business requirements and refine use cases.
  • Defined application functionality, navigation, and interaction models through sketches, page level wireframes and sitemaps.
  • Produced high-fidelity working prototypes to demonstrate the concepts.

Environment: Adobe Photoshop, Tableau, MS Visio, MS Word, Adobe Illustrator, JavaScript, J-query, HTML

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