Business Analyst / Manager Resume
SUMMARY:
- A Sr. Professional with a diversified Global experience over 21+ years (15 Years US experience). Includes Experience in managing large/medium/small projects / Product in all phases of Software Development Lifecycle (SDLC) including Scope and Requirement gathering, Analysis, Risk Management, Design, Development, Testing, change management and Support.
- 21+ years of experience in Information Technology, with past 4+ years’ increasingly responsible Business analyst management positions.
- Experience in conducting Joint Application Development (JAD) JAD sessions with management, SME , vendors, users and other stakeholders to gather business requirements and translating the same to the development teams
- Exceptional abilities in Project management with the Organizational and supervisory Skills to assure success. Delegates and Monitors work to meet deadlines.
- Skilled in analysis of client systems and process.
- Ability to manage all project phases, from inception through to completion.
- Outstanding motivator and builder of teams. Works well in both team environments and individual assignments.
- Successful in meeting new technical challenges and finding solutions to meet the needs of the customer.
- Facilitate work between business representatives and the organization.
- Ability to bridge the gap between technical and non - technical persons.
- Excellent inter-personal skills, issue resolution skills, Communication skills, presentations, facilitation skills.
- Dedicated and hard working individual with the intercommunications skills to work with all levels of the organization.
- Exceptional abilities in Project management with the Organizational and supervisory Skills to assure success. Delegates and Monitors work to meet deadlines.
- Skilled in analysis of client systems and process.
- Managed Customized Software Development Project developed by in-house software development team (including off-shore team) and third party vendor.
- Worked with all (Water fall / Agile ( Scrum )/ Spiral methodologies.
- Worked with PMO on above to maintain a good transparent status in front of top management. Monthly tracking to ensure that we are within budget, schedule and scope of project. Responsible for time tracking/adjustments across onsite and offshore teams, when ever required.
- Facilitated the user requirement collection process with operating companies.
- Performing Scrum session
PROFESSIONAL STRENGTHS:
- Project management
- Direct the business requirements and process analyses, needs assessments, and cost/benefits analyses to align information technology solutions with business initiatives.
- Strong Business Analysis
- System analysis expert.
- Extensive Experience Managing Customized Software Development Projects with In-house team and Third Party Vendor.
- Hands on Informatica.
- BI/Data Warehouse - Informatics (ETL) space experience
- Data Mapping .
- Huge experience to document business rules and write technical specification
- Huge Data management system experience(Conversions, Integration, Historical, Migration, Consolidation)
- Experience with Relational Data Bases and Data Marts
- Experience in Oracle pl/sql, SQL
- Strong experience of Project retirement to project/ system Replacement.
- Strong Application implementation experience. (Full Cycle).
- Excellent experience of Product Development.
- Strong experience in Quality Assurance improvement process.
- Studying established process and identify weaknesses and areas of improvement in the Process
- Experience working in a team-oriented, collaborative environment.
- Managing Off-shore/On-site Vendors & business partners/teams.
- Strong analytical and problem-solving abilities.
- Strong customer service oriented.
TECHNICAL ACUMEN:
ETL Tools: Informatica Power Center 8.x/7.x/6.x, Informatica Power Mart 5.0/4.7, SQL*Loader
HARDWARE: Intel/x86 and Sparc Architectures
OPERATING SYSTEM: Unix SunOS 5.6, AIX, Unix (V), Linux, DEC/OSF, Novell Netware 3.12, Windows 3.11, Windows 95. Dos 6.22
Software/GUI Tools: Forms 5.0/4.5, Reports 6i/6.0/3.0/2.5, FrontPage, Visual Age, VJ++, Developer 2000, Visual Basic 6.0/5.0, Crystal Reports 5.0/4.0, AWT, JFC Swing, Applets, JSP1.1, ActiveX, TOAD, SQL Navigator, SQLJ
BI & Reporting Tools: Business Objects 6.0, Developer 2000, MS Access Reports.
DATABASE: Oracle 10g/9i/8i, DB2, Teradata, MS Access, MS SQL Server
APPLICATION / SERVERS: IBM Web Server 3.5/3.0, Web Logic 5.01/4.5, JWS 2.0, IIS 4.0, Apache Server Oracle Financials, JDK 1.2/1.1.x, JDBC, Applets, Java Beans, EJB1.1, J2EE, RMI
LANGUAGES: Oracle PL/SQL, SQL*Plus, Java 2.0, Java Script, HTML, C, Fortran, CGI, PERL, XML, HTML, COBOL, Clipper 5.0, FoxPro
TOOLS: /UTILITIES Toad 9,8,7, SQL Navigator, SQL* PLUS, Erwin 4.1, (CA Erwin 7.2.) VSS, PVCS, Oracle designer
PROFESSIONAL EXPERIENCE:
Confidential
Business Analyst / Manager
Responsibilities:
- Understand and articulate business requirements from user interviews and then convert requirements into technical specifications to the scope of the project.
- Interviewing area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
- Work closely with subject matter experts / Business Partners.
- Participate JAD sessions.
- Working collaboratively with the client during the requirements definition stage in an effort to articulate and define requirements.
- Working with cross functional business and technical teams throughout project SDLC phases including; requirements, design, development, testing (integration, regression, UAT) and production turnover.
- My responsibilities included handling various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business requirements
- Having got a detailed understanding of the business process as a Process Manager I took the responsibility of identifying new process, finding out gaps in existing process, arranging training modules for new process development and implementation. In this aspect I took the coordination, management of all activities throughout the organization.
- Demonstrated use of standard techniques JAD, (Joint Application Development) interviewing, use case modeling, gap-fit analysis, process definition, requirements management for gathering requirements
- Experience working and completing the entire SDLC (Software Development Life Cycle)
- Worked as a User\Customer Advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to BRIDGE the gaps between IT and Business Client
- Involved in weekly walkthroughs , inspections and verification meetings with various stakeholders in the project
- Managing team of Vendors off-shore and on-site.
- Escalates risks and issues to Steering Committee as needed
- Performs quality assurance for projects to ensure standards of delivery are met
- Responsible to handle all change requests within Control Management System.
- Reviews and decides upon change requests
- Escalates change requests to Steering Committee as appropriate
- Updates project artifacts based on CR approvals
- Document business rules and write technical specification
- Identifies lessons learned from the projects
- Participated procurement process in conjunction with strategic sourcing
- Manages complex projects, including interaction with clients and other teams
- Ensuring the quality of deliverables by verifying its compliance with standards through conducting periodic audits
- Auditing current processes, reporting non-conformities and corrective actions.
- Used Agile/Spiral Methodology.
- Performing Scrum session
Confidential
Management System BA / DW Manager
Responsibilities:
- Extensively work with business partners for understanding the business requirement.
- Identified, defined and created of data related to artifacts and frameworks associated with architectural principles.
- Excellent capability to vision the relevant data and it flow into business needs and logical/physical data models.
- Provided in-depth technical consultation to ensure development of efficient application systems by utilizing established methodologies and best practices
- Participated in business requirement sessions and translated into technical data requirement.
- Defined the scope of the BI/Data Warehouse and the priorities for the individual parts.
- Managed Customized Software Development Project developed by in-house software development team (including off-shore team) and third party vendor.
- Good hands on Requirements Analysis/Management Business Process
- Worked with cross functional business and technical teams throughout project SDLC phases including; requirements, design, development, testing (integration, regression, UAT) and production turnover.
- Verifying and validating activities, conducting product reviews, inspecting and walkthroughs
- Handled Integration work for Confidential & Wyeth merge.
- Direct development team for legacy system retirement and Replacement of new system.
- Provided in-depth consultation to ensure development of efficient product/ application systems by utilizing established methodologies and best practices
- Overall project execution, including monitoring project schedules, work assignments, budgets, & manpower expenditures.
- Managed third party vendors providing project specific support or software customization. Worked through the vendor's project manager to ensure success of projects.
- Working with Quality Management team to ensure that the project needs are met. Helped integrate all contributing functional areas across teams in planning, execution, control and implementation of the product.
- Ensure proper communication exchanges, schedule adherence and enable provisioning of accurate and up to date responses to customer inquiries and challenges.
- Coordinated development and implementation follow-ups.
- Worked with the release team to plan and execute the releases till the product finished.
- Tactical responsibilities included full management of compliance activities and documentation, product demonstration, training, troubleshooting and management of shared service support groups.
- Accountable for coordinating business and technology resources to overcome challenges and resolving issues.
- Facilitated meetings to achieve specific outcomes.
- Worked with the training department effortlessly to develop training materials
- Worked with on-site and off -shore vendors and business partners.
- Used Agile and Waterfall Methodology.
Confidential
Global Lead ETL/ Business Analyst
Responsibilities:
- Defined the scope of the BI/DW space and the priorities for the individual parts.
- Responsible for gathering requirements for BI key metrics, reports and analytical subjects.
- Responsible for assisting departments to understand their data/information and the way BI/Data Warehouse work together to supply these needs.
- Ensured the consistency and quality of the data resource.
- Provided technical consulting to users of the various data warehouses and advises users on conflicts and inappropriate data usage.
- Implementation corrected known issues in the legacy processing schemes that has improved overall data accuracy.
- The role entailed management of an existing in-house development team of 8 resources, an establishing a business liaison relationship with key power users and business support managers.
- Provided in-depth technical consultation to ensure development of efficient application systems by utilizing established methodologies and best practices.
- Worked with the release team to plan and execute the releases.
- Water Fall Methodology was used.
Confidential
Coordinator
Responsibilities:
- Managing Customized Software Development Project developed by third party vendor resources.
- Managed third party vendors providing project specific support or software customization.
- Evaluated designs and implemented major modifications to existing applications to accommodate changes in user requirements.
- I am the sole key person to work with business partners for the new enhancement requirements and maintain the existing whole system.
- Supported production deployments with Deployment team.
- Used Water fall and Agile Methodology.
Confidential
Tech Lead
Responsibilities:
- Extensive experience in Data Warehouse development working with Data Migration, Data Conversion and Extraction/Transformation/Loading using Informatica.
- Responsible for the maintenance and enhancement of the Extension Applications, which was created to support Web Track View of the system.
- Performed performance tuning in the existing Oracle procedures, functions.
- Performed code reviews and bugs fixing during various phases of testing.
- Full Life Cycle (SDLC) was used.
Confidential
Business Analyst / ManagerResponsibilities:
- Involved with system integration Confidential different levels during development and deployment.
- Agile Methodology was used.
Project Lead
Confidential, Atlanta, GA
Responsibilities:
- Managed client engagement services and solution implementations
- Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business.
- Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.
- Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
- Manage transition of client from Solutions Implementation to Client Support.
- Manage the development and maintenance of implementation portions of project.
Confidential, Atlanta, GA
Business Analyst / ManagerResponsibilities:
- Dealt with transaction of credit cards and kept track of sales information of different banks.
- Developed source / data mappings using Informatica.
- Fine-tuned performance of procedures to meet client requirements.
- Design and develop Human Resources system that gives demographic data/information related to all employees.
- Designed a system that maintains sales, purchase business accounts.
- Developed a financial accounting system including posting of financial transactions and generation of reports such as Cashbook, bankbook, Trial Balance, General Ledger, Balance Sheet & Profit and Loss Statements.
- Maintained Sales Tax registers and Sales Tax Forms.
