SUMMARY:

• 16 years’ experience as Business Analyst, Software Quality Assurance and Quality Control
• Experience as Business Analyst for Requirements gathering
• Experience and proficiency in preparing planning documents and written reports
• Produced high quality requirement specifications to support functional design development.
• Experience as Project Management QA Project Timeline, Automation process and Quality Control
• Proficient in Automation Functional, Regression, System Integration Testing (SIT), User Acceptance (UAT), End to End (E2E), load/performance, security, browser compatibility, and performance testing
• Mentoring QA and Test Strategy process
• Experience in Agile Lifecycle testing and Waterfall testing process
• Experience in System Development Methodology (SDM) Process
• Experience in SDLC and testing strategy process
• Experience in Risk Control Uplift QA process
• Experience in developing Test Strategy, Test plan, Test cases, Use Cases, and traceability matrices
• Experience in QTP object model and Web scripting .NET, Java
• Strong background in Automotive Dealer Applications, Mortgage, Banking, and Accounting Systems applications, Health Care System Portal Business and Critical Applications
• Experience in Requirement gathering and testing COTS Application
• Experience in ALM - Quality Center and MS Office tools
• Experience with distributed, multi-platform architecture
• Excellent communication, analytical and interpersonal skills

TECHNICAL SKILLS:

Tools: Version One, Blueprint, Quick Test Pro 11.5, Sprinter, ALM and Quality Center, Load Runner 11.0, Mercury Topaz, IBM Rational Performance Tester, IBM Rational Functional Tester, Visio, Serena Change Man Dimensions, Trouble Ticket Tracking SystemTest Language Test script languages Java, .NET, C and more

OS: Windows 7, 10 and UNIX

Scripting Languages: SQL, JavaScript, VB Script, Perl

Databases: Oracle, SQL DB2 UNIX Base, Sybase, CITRIX

Data Environment: Data for SIT/UAT/QA environments

Web Technologies: WebSphere and Web Logic

Other Tools Share Point:

PROFESSIONAL EXPERIENCE:

Confidential, Michigan

Business Analysis

• Ford Credit IT Treasury BA Securitization, supporting Ford's funding plan with automotive securitization transactions.
• Work closely with other analysts, supplier staff, funding analysts and business Operation staff to transform the existing portfolio of securitization transactions from a classic application to a new vended application.
• Interview business in gathering, documenting and tracking agile business requirements for transition existing deals to the new tool.
• Provide support to the enterprise content manager to identify and manage the project requirements
• Development and maintenance of the organization's content and document on intranet, extranet and portals like SharePoint
• Leading performance testing team for the requirement purpose.
• Work as team lead and supplier's analysts to translate business requirements into transaction design specifications - Structure and generate new securitization deals.

Confidential, Michigan

Business Analyst

• Coordinated and interviewed with Business and stake holders for the business requirements.
• Developed sprints scope and business requirements for the release.
• Created Agile Requirements, stories and tasks for the sprint testing in VersionOne.
• Coordinated with configuration and Interface teams for the WebServices requirements.
• Identified data requirements for interface data flow for sales force.
• Documented the release test plan and test scenarios Sales force.
• Developed business requirements, functional and non-functional requirements in ALM.
• Reviewed and analyze design documents and mapping documents for use cases.
• Created and maintain requirement traceability
• Coordinated IPRM/TAPS organization for testing activities and test evidence.
• Developed and track defect management for each sprints in ALM Quality Center
• Developed TRE and TER reports in ALM

Confidential, Michigan

Agile Testing PM Coordinator

• Worked with IT & Business Test Manager and other Test Analysts to plan and track testing tasks, plan, traceability, Quality Center updates, daily scrum status reporting.
• Coordinated with the project workstreams and application teams in the creation, maintenance and execution of test cases and end to end business scenarios.
• Communicated with business to ensure agile requirements traceability to test cases and test results.
• Build test metrics for Testers, Coordinators, Project Managers, Vendors, Lines of Business and IT and Business Test Manager.
• Escalated testing defects, problems, and issues to Project Manager and Vendor Test Manager for timely resolution.
• Developed Testing Project Timeline for Nexus Project.

Confidential, Michigan

Business Analyst and, QA Lead

• Experienced in gathered requirements through customer interface, drafted documents defining scope and priority, developed high level project plans using MS Project and Quality Center.
• Provided training and Mentor for Centralized Test Plan, Test Cases and Defect reporting for Critical Applications in Quality Center.
• Developed QA Risk Control Uplift Strategy.
• Developed auditing, firewall analysis, web application penetration testing, and incident handling.
• Developed QTP for Critical applications SAP and Loan Applications.
• Prepared of Test cases for the functional, performance, regression and system integration testing.
• Developed Functional and Performance Application Release process for QA team
• Developed Functional and Performance Application Sustain process QA team.
• Experienced in Requirement gathering for various application testing projects.
• Developed performance scripts for various projects.
• Worked on Agile Process for Dealer Profile Application.
• Analyzed and coordinating with business for TDAF Dealer and TDAF Connect requirements.
• Analyzed and upgraded System Development Life Cycle (SDLC) process in Quality Center.
• Integrated and working on SAP- COTS (Commercial Off the Shelf) application for QA enrollment process.
• Created folder structure in Quality Center for critical and non-critical applications.
• Worked with other team members on QA best practices and quality processes.
• Recommended new or replacement policies and standards to meet business needs.

Confidential

Business Analyst and, QA Lead

• Managed ALM projects for GM Financial, GBS, GSSM, GML, SAP, OnStar.
• Gathered and developed business requirements
• Provided assistance in designing and building test plans for UAT.
• Provided demo for testing tools Load Runner, QTP and Sprinter.
• Provided assistance in QTP installation.
• Used sprinter to execute manual tests.
• Logged and managed defects.
• Used version control to keep track of changes made to entities in the project.
• Created and updated Installation Guide for ALM, QTP, Load Runner and Sprinter.
• Created and updated FAQ for all testing tools.

Confidential, Michigan

Business and QA Analyst - IT

• Performed quality controls and processes that ensure timely, accurate and compliant delivery of customer objectives.
• Developed Business Requirements Document (BRD) to support functional design development.
• Performed periodic SDM audits to ensure the development teams remain compliant.
• Worked with customers to establish testing delivery timelines. Maintain appropriate level of communication about progress. Notify all parties involved when schedule impacts occur.
• Used and maintained ALM for requirements and Test Cases, Test Strategies and defects reporting.
• Gathered requirements for Wholesale Lending Salesforce.com
• Performed Browser Testing and Login security.
• Created QTP scripts for Flagstar Online Banking project and Accounting Systems.
• Maximized business process and use of software testing tools Load Runner and QTP.
• Maintained best practices for testing process.

Confidential, Southfield, Michigan

Business and QA Analyst - IT

• Experienced in System Development Methodology (SDM) Process for Member Secured Services (MSS) Web App Security.
• Configured testing requirements and created Business Requirements Document (BRD)
• Developed and review scripts for positive and negative test scenarios.
• Conducted Gray box testing, baseline testing, and user acceptance testing.
• Designed test plans and define cases for functional integration system.
• Created and run SQL queries to extract data from Sybase and oracle databases for testing the validited of data after batch job updates to databases.
• Performed data validation testing for data viewable on Facets Online and at the backend databases using SQL queries in Sequel Advantage.

Confidential, Michigan

RUN Group Business Analyst and Test Analyst - IT

• Gathered requirements from business for Search project.
• Created Test plans to meet the business requirements.
• Performed functional and performance testing for Dealer portal applications.
• Extensive experience in all testing methods including manual, automated testing using the Mercury tool Load Runner 8.1, performance testing, end-to-end performance, diagnose application and system bottlenecks, documented test plans, test cases, use cases and test scripts.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product's business requirements.
• Performed Functional QA Plan to prepare for testing new applications and enhancements on the portal.

Confidential, Dearborn, Michigan

Security and Business Analyst - IT

• Assisting with the implementation of the Sarbance-Oxley Act (SOX).
• Reviewed and Certified Information Technology Policy Manual (ITPM)
• Responsible for IT Audit, IT Controls, access security change controls, and general controls.
• Analyzed Confidential 's Distributed Server Plant Floor Systems (DSTS-PFS).
• Utilizing Ford's Security Compliance Tools (SCT) to generate security compliance reports for over 1000 Windows Servers NT/2K/2K3/4.0.
• Review SCT/SEOS reports and report to Plant IT manager for resolution for each server monthly.
• Develop improvements to the processes and tools utilized to report issues and compliance.
• Manually Analyzed and updated Plant Floor System Servers for AuditReg Project
• Review and create monthly cycle detailed spreadsheet for B2C audit logs for SHC system.