SUMMARY:

• Highly skilled and results - driven software professional bringing Nine years and Two months of experience in Business and System Requirement Analysis, Process And Project Management, Software Design, Development And Integration in Confidential.
• More than 5 years of insurance and 3 years of banking domain (Credit Cards) experience.
• Worked in front end applications for gathering requirement and coordinating with developers to deliver the application while working in Confidential.
• Requirements gathering, analysis and documentation with client interactions for large projects - viz., Credit Card, Rest Service API’s and Web-services for Card LoB Middleware projects while working.
• Business Analysis, Technical Analysis and Project Management experience while working on the MAR MAINTENANCE & ENHANCEMENTS in portal Applications for Confidential and FARMERS EBPP PLA development project .
• Had technical and business analysts experience while doing billing simplification project
• Worked as technical analyst while working in SUSTAIN-FTP & ADSPortal project
• Having technical experiences in Java/J2EE, Web Services and Rest Services development.
• Experienced in ATDD development using Java and Ruby Cucumber
• Experience in Agile (Scrum and Kanban) and Waterfall methodology based application development and maintenance projects.
• Key Qualities include effective Written and Verbal Communication skills to communicate with key stakeholders include Product Owners from Business Side and Systems Development/Systems Integration Group.
• Worked in different types of projects - Development, Enhancement, Data Migration, Production Support and Documentation and gained experience in all stages of Software Development Life Cycle
• Good Listening, Time Management, Analytical and Problem Solving skills. Detail Oriented and Follow Up skills.
• Identify the project tasks and build a work breakdown structure, develop the project schedules, assess project risks, monitor and control project deliverables and milestones, verify the quality of project deliverables, report the project’s status and progress to top management.
• Responsible for high level implementation plans, cost estimation.
• Experience in project management activities like resource allocation, invoicing, scheduling and estimation, monthly metric reporting etc.
• Leadership skills to work with all levels of organization
• Requirements analysis and documentation in projects following waterfall and agile methodologies.
• Have conducted discussions and interviews with users, documented business processes, activity diagrams, swim lane diagrams and build prototypes using MS Visio and GUI tools.
• Elicitation Skills include Stakeholder analysis, Interviewing, Observation, Document Studies, Task Demonstration, Brainstorming, Conducting Workshops and Domain-Requirements Analysis.
• Defined and documented system requirements such as - functional requirements, non-functional requirements, technical requirements, performance requirements, usability requirements and reliability requirements.
• Modeling system requirements - Identify user goals, events, use cases, use case scenarios.
• Identifying all the list of stakeholders that includes users, clients, and technical.
• Develop Requirements Traceability Matrix (RTM) to ensure test coverage
• Business requirements document (BRD), process flows (MS Visio) and functional requirements document (FRD).
• Report specifications, mock up creation for UI experience, test reports, implementation plans (MS Office Suite - WORD, Excel, PowerPoint) and Weekly status reports provided with the program management.
• Strong expertise in analyzing and documenting System Requirement Specifications (SRS) by visual modeling using UML diagrams including Use Case diagrams, sequence diagrams, activity diagrams and process flow diagrams.

TECHNICAL SKILLS:

Agile Tools/ Software: Version One

GUI/Tools: MS Visio, MS-Word, MS Excel, Power Point, Xcelsius, Ignite XML (ICS), Ignite Organizer, Eclipse, SOAP UI, XML Spy, Beyond Compare, Win Merge

Defect tracking: HP Mercury Quality Centre (HP ALM)

SDLC Methodologies: Waterfall, Agile(SCRUM)

Web / Development: HTML, JavaScript, Java, J2EE, Servlets, Java Server Pages, Ajax, WebSphere Portal, .Net, Oracle Web logic, AWS Services, Rest Service APIs and SOAP based web services, Java Cucumber, Ruby Cucumber, YAML, SOA, BPEL, XML, XSD, WSDL

Databases & Tools: SQL, Oracle, Toad, Mainframes, DB Visualizer, X-treme, Swagger 2.0

Version Control: Clear case, SVN, GITHUB

Operating Systems: Windows

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

Sr. Technical Business Analyst

Software/Tools: MS-Visio, MS Excel, Power Point, Beyond Compare, Jira, SVN, Github, Adobe Experience Manager, CQ5, Java, Eclipse and Java Cucumber

Responsibilities:

• Working as Business Analyst within the agile team I was responsible for discussions with the product owner and feature teams to document the requirements for the AEM template for Campaign creation.
• Based on the product backlog priority the business requirements are detailed during the sprint and groomed for the application team to begin with their development and testing efforts.
• AGILE software development Project life cycle followed with Jira Tool in SCRUM methodology of 3 weeks sprint.
• Managed my offshore team to get end to end deliverables for templates created.
• Conducted manual/automation testing for AEM applications.

Confidential, Richmond, VA

Sr. Technical Business Analyst

Software/Tools: MS-Visio, MS Excel, Power Point, Ignite XML, Ignite Organizer, X-treme, Mainframe, SOAP UI, Beyond Compare, SVN, Github, TOAD, Oracle, DB Visualizer, SQL, SOA, BPEL, XML, WSDLs, AWS Services, Rest Service, Web Service, Java, Eclipse, .Net, Oracle Web logic, Swagger 2.0, Ruby Cucumber and Java Cucumber

Responsibilities:

• Work with stakeholders and product owner for requirement gathering.
• Perform business analysis and requirement analysis.
• Capture requirement analysis and business process analysis for the web and rest services.
• Demonstrate the requirements to design review board for getting services approved.
• Creating requirement traceability matrix document for ensuring test coverage.
• Understanding the store procedure and backend packets structure to determine the input / output structure for the web and rest services.
• Working extensively in creation of the System requirement specification document, Activity diagram and user case steps to define the end to end flow within RTM services.
• Responsible to create the Schema and WSDLs using the Ignite XML tool required for the development team to begin with their effort.
• Supporting development team and QA team with the requirements walkthrough and explanation of the multiple exception handling scenarios.
• As a SPOC for the development team, I was responsible to assist the offshore development and QA team to assist in story creation in Version One and follow up with them to enter the efforts on a continual basis.
• Enhanced existing SOAP service to see product description in online
• Created to new SOAP service for Nicknames in card online servicing application
• New API’s built to automate letter sending for customers using online tool.
• New API’s built to avoid calls to invalid phone numbers for the auto dialers.

Confidential, Northbrook, IL

Business Analyst / Technical Analyst

Software/Tools: MS-Visio, MS Excel, Power Point, TOAD, Oracle, SQL, Ajax, Java/J2EE, Java Server Pages, XML, WebSphere Portal, Xcelsius, JavaScript, HP Mercury Quality Centre, Win Merge

Responsibilities:

• Involved in both business and technical analyst role as part of this project.
• Lead the team for new design launch of EA and EFS agents reporting tool.
• Business Analyst for the UAT and Implementation of the new portlet design for agents facing website.
• Gave value added functionalities which has come as a new portlets for EA agents.
• Provided to people who came to our project newly.
• Point of contact for all Xcelsius portlets related changes from business stake holders.
• Trained offshore and onsite team with the knowledge of Xcelsius portlets.
• Managed my offshore team to get end to end deliverables for soap web services, new development in portlets and enhancements.
• Project management work such as estimation, billing reports, connecting with offshore manager for project deliverables.
• Offshore members were reported to me and gave them appraisal comments for their activities
• Communicated with the stakeholders to understand the scope of the project, gathered and documented the requirements.
• Working extensively in creation of the requirements document, Activity diagram and user case steps to define the end to end flow within middleware services.
• Implemented BAU / enhancement requests using the Waterfall methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC).
• Created and maintained complete development plans that included functional specifications, requirements engineering, Use Case modeling, Risk assessment and Mitigation, internal and external workflow.
• Developed use case diagrams and created screenshots of the application to easily communicate it to the users using MS Visio.
• Creating requirement traceability matrix document for ensuring test coverage.
• Worked closely with the Change Control Board and implemented the changes after the board approval and documented the changes.
• Assisted Project Manager and maintained Regional Budget forecast & follow up with weekly updates on the budget spend. Coordinated approvals for additional budget requirements as applicable.
• Created and maintained the requirements traceability matrix (RTM) document as per BRD to manage the requirements.
• Participated in writing test cases and test plans for the given scope items based on the business requirements and technical documents.
• Created the UAT plan with the help of QA Test manager and played a major role in the UAT process and coordinated with the team to get the feedback.
• Involved in writing test cases, System Integration test plans and validating the test scripts.
• Created implementation plan for the project roll out stating the pre-implementation, implementation and post-implementation tasks of all the impacted applications and other supporting teams.

Confidential

Business Analyst/Technical Analyst

Software/Tools: MS-Visio, MS Excel, Power Point, Java/J2EE, Java Server Pages, Servlets, JavaScript, HTML and DB2 developer.

Responsibilities:

• Lead the team for new design launch of Electronic billing presentation for personal lines customers.
• Worked extensively as business analyst and as well as technical analyst.
• Worked with onshore lead to get FRD documents and provided impact design documents for the changes.
• Managed my offshore development team to get end to end deliverables for web application development in Java/J2EE by following MVS architecture.
• Provided to people who came to our project newly.
• Project management work such as estimation, billing reports, connecting with my delivery manager for project deliverables.
• Implemented project using the Waterfall methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC)
• Communicated with the onsite leads to understand the scope of the project gathered and documented the requirements.
• Developed use case diagrams and created screenshots of the application to easily communicate it to the users using MS Visio.
• Created implementation plan for the project roll out stating the pre-implementation, implementation and post-implementation tasks of all the impacted applications and other supporting teams
• Added to above responsibilities, did below as well:
• Analysis, Design, Coding, testing.
• Delivering the code from Clear Case view to the Stream and build.
• AIT & Production support.
• Post release support.
• Bug fixing and code review

Confidential

Business Analyst / Technical Analyst

Software/Tools: MS-Visio, MS Excel, Power Point, Java/J2EE, Java Server Pages, Servlets, JavaScript, HTML and DB2 developer.

Responsibilities:

• Implemented project using the Waterfall methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC)
• Communicated with the onsite leads to understand the scope of the project gathered and documented the requirements.
• Developed use case diagrams and created screenshots of the application to easily communicate it to the users using MS Visio.
• Created implementation plan for the project roll out stating the pre-implementation, implementation and post-implementation tasks of all the impacted applications and other supporting teams
• Added to above responsibilities, did below as well:
• Analysis, Design, Coding, testing.
• Delivering the code from Clear Case view to the Stream and build.
• AIT & Production support.
• Post release support.
• Bug fixing and code review