Business Analyst Ii Resume
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PROFESSIONAL EXPERIENCE:
Confidential
Business Analyst II
- Develop Requirements Approach for handling complex project requirements for multiple health plans(9)
- Manage all project information using Joint Requirements Document.
- Complete complex research and analysis of State legislations to get necessary information for requirements gathering processes
- Create Proof of Concept and Statement of Work documentation for project initiation
- Elicit requirements using documents analysis, conference calls, and onsite meetings including: Health Plan/ Corporate Leadership, SMEs, IT, and Project Managers
- Create applicable visuals for decision making and requirements tracking including: Power Points, Visio workflows, and Excel Documents
- Elicit requirements for large, highly complex, Enterprise - wide project consisting of multiple focus points for the 9 Molina Health Plans in scope. (File processing, User Interface Application, and Inbound/Outbound Claims and Encounters systemic validations)
- Author and maintain multiple Business Requirement Documents for complex Enterprise-wide project
- Create specifications for reports based on business needs and required or available data elements.
- Create Requirements Traceability Matrix to track requirements for testing and implementation
- Collaborate with key stakeholders from other Corporate projects to ensure seamless integration across projects
- Add input during all stages of project develop including design, development, testing, and implementation to ensure end product meets the intended requirements as defined.
Confidential
Provider Information Analyst
- Analyze and process provider/hospital/ancillary application data efficiently based on priority and time management for Network participation, claims filing, and directory printing
- Research validity of Provider Credentials (education, license, NPI, Tax ID)
- Data configuration in multiple systems with high quality and data accuracy
- Quality Analysis Review for internal and external audits
- Analyze user requirements and software requirement specification documents
- Maintain data based on reports/queries for quality control - daily / weekly / monthly
- Medical claims research - denials, hold codes, CPT codes, HCPCS, and ICD-9
- Interact with claims department using Macess and IPD Suite/FileNet workflow management to correct claim errors
- Contract review and processing for Network Management in DocRequest/FileNet document storage and Portico PCMS
- Carolina Healthcare Systems (CHS) and Duke Health System stakeholder provider and group system management
- Trainer for various courses - class sizes ranging 1 -15+
- Create - presentations for internal and external training/JOC’s SOPs / desktop procedures / user guides / training manual / job aids
- Testing(UAT) for new systems and/or procedures prior to department usage
- SME(Subject Matter Expert) on provider data (enrollment, credentialing, contracting, claims)
- Assist IT Team with system clean up and data validation
- Business requirements and functional requirements gathering- individual interviews / team meetings
- Translate requirements-process mapping/ workflow diagramming/ LEAN Six Sigma
- Complete Deliverables- update the business processes and complete system documentation
- Assist on various Business Process Projects including for new procedures and new software
