System Analyst Resume Conway, AR - Hire IT People

SUMMARY:

An accomplished and detail - oriented project management professional with extensive experience in IT projects and wide-ranging expertise in computer options, systems analysis, and implementations for the world’s largest retailer.
Balances concurrent projects to deliver results within set time frames and exceed expectations.
Streamlines processes to improve speed and efficiency. Serves as a liaison with internal customers to guarantee satisfaction.
A hardworking and cost-conscious team player who identifies opportunities for enhancement and implements solutions to achieve objectives.
Continually resolves problems to ensure the lasting success of an organization.

EXPERIENCE:

Confidential, Conway, AR

System Analyst

Responsibilities:

Act as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements.
Apply industry-specific expertise to recommend and coordinate the development, enhancement, and maintenance of a client's business systems, processes, and products using high-maturity methods, processes and tools.
Leverage industry knowledge and client relationships to assess the business implications of the application of technology to the current and future business environment and to identify new business opportunities. Managed projects for Marketing IT rollout during transition from Confidential to Confidential .
This included the planning phase, execution phase (for each wave it included SIT, UAT and ALM tracking) and closing phase.
Completed Release Management work for Marketing IT area, by reporting on all projects and ensuring all tasks were completed on time and reporting was accurate.
Performed all reporting on Marketing IT rollout projects during transition from Confidential to Confidential to upper management.

Confidential, Conway, AR

System Analyst

Responsibilities:

Act as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements.
Apply industry-specific expertise to recommend and coordinate the development, enhancement, and maintenance of a client's business systems, processes, and products using high-maturity methods, processes and tools.
Leverage industry knowledge and client relationships to assess the business implications of the application of technology to the current and future business environment and to identify new business opportunities. Identified and translated project data, and communicated the information to company leadership for the purpose of supporting business decisions.
Analyzed project data to determine trends and issues. Analyzed demand of unfilled roles for portfolio.

Confidential, Bentonville, AR

Project Manager

Responsibilities:

Co-created and defined roles and responsibilities of inaugural Team.
Co-launch of a comprehensive audit process to track the accuracy of the estimates and determine cost-benefit analysis.
Defined and developed tools to manage standard work flows for Infrastructure in IT Organization.
Designed, developed and created specialized reports which conveyed hard data to key decision makers in easily-understood language.
Completed scrub master work for the team, to ensure that projects were able to deliver successful sprints.

Project Manager

Confidential

Responsibilities:

Led project delivery team to update the Event Management Team’s software system (BSM) on time.
Updated Price Accuracy Compliance system to support additional data collection.
Updated Sam’s WebTrack and added additional enhancements to improve tracking resulting in increased customer satisfaction.
Implemented new pharmacy system for Confidential Canada to improve communications to Home Office.
Identified systems requiring additional layers of security and added HIPAA Data Encryption for improved confidentiality.

Project Manager

Confidential

Responsibilities:

Senior Network Administration

Confidential

Responsibilities:

Responsible for budget and provide ROI.
Continue business partnership negotiations with vendors.
Negotiations of large software Netscout contracts savings of millions of dollars in revenue to the bottom line.

Senior Operations Analyst

Confidential

Responsibilities:

Performed analysis on Confidential contracts to determine the best available fee structure for the company.
Focused on Windows 2000 rollout from the software side and created a project plan for assuring that all software was tested and signed off.
Worked with vendors on purchasing and receiving hardware (asset tracking).
Responsible for setting up filters to catch spam email.
Completed administration functions for server team (change controls, rollouts, project tracking).
Worked in the first SMSOPs team supporting setup process and made sure packages applied.