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Sr. Business Analyst Resume

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Windsor Mill, MD

SUMMARY:

  • Senior Business Analyst with MBA
  • Experience in Business Intelligence (BI) and Data Warehousing
  • Experience with Tableau Visualization, SAP Business Objects Reporting, Cognos, and Microsoft Power BI Visualization
  • Strong skills eliciting, exploring, validating and composing requirements documents
  • Skilled in Data Analysis and Testing
  • Excellent written and verbal communications skills

TECHNICAL SKILLS:

  • MS SQL Server
  • Oracle
  • SAP Business Objects
  • IBM Cognos
  • Tableau
  • MS Power BI
  • MS Visio
  • MS Office

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst

Confidential, Windsor Mill, MD

  • Leads working sessions to develop the new DW data models. Documents meeting discussions, decisions made, and action items.
  • Liaison between business users and developers/programmers.
  • Recommends report and dashboard metrics, filters, and drill down reports.
  • Gathers and writes, requirements document for the OAGM Data Warehouse, Business Intelligence Dashboards and Management reports.
  • Conceptually envisions the content, structure, and presentation of the dashboards.
  • Creates dashboard mockups and presented them to the OAGM Director.
  • Collaborates with customers to generate and document the business logic to calculate the dashboard metrics
  • Understands business process and analyzes data to validate dashboard business rules.
  • Translates dashboard business logic into rough SQL code guidelines for developers.
  • Assists developer to conceive logic for complex SQL query to generate views for reports and dashboards.
  • Authored communications explaining technical issue and solutions options.
  • Assists Project Manager in tracking outstanding issues and action items
  • Assists Project Manager with strategizing and recommending next steps.
  • Demonstrates the Cognos reporting system to customers and OAGM contractor
  • Tests reports and dashboards; tracks defects to resolution.

Business Analyst

Confidential, Washington, DC

  • Modified Universes and created BI reports in SAP Business Objects
  • Created BI data visualization dashboards in Tableau
  • Scripted SQL queries to validate data and test BI reports and visualizations
  • Created data flow diagrams in Visio
  • Facilitated requirements elicitation meetings
  • Elicited, explored, validated and authored requirements documents
  • Translated customer business needs into requirements specifications understandable to both users and developers.
  • Analyzed data to validate feasibility of customer requirements and identify/raise any data issues
  • Analyzed data to identify proper fields, conditions, and constraints and translated them into business rules that will accurately measure metrics
  • Created source, transformation, to destination data mappings
  • Diagrammed business process workflows in Visio
  • Tracked and documented changes to requirements and business specifications
  • Composed requirements traceability matrix
  • Authored test plans and test cases based on data analysis performed
  • Performed testing. Documented and tracked defects / issues resolution
  • Modified requirements document if necessary
  • Knowledgeable of the software development lifecycle (SDLC)

Quality Assurance Migration Technician

Confidential, Washington, DC

  • Participated in major hardware upgrade for HHS
  • Imaged laptops
  • Installed non - standard software
  • Connected and tested hardware
  • Resolved network, hardware, and software issues for users
  • Configured software settings

Information Technology Specialist

Confidential, Baltimore, MD

  • Interviewed end-users, supervisors, and other stakeholders to elicit, understand, and document requirements
  • Managed efforts to have new applications pass agency IT Governance approval process
  • Planned and coordinated testing of new systems prior to roll-out
  • Crafted easy-to-follow user instructions to increase use of new technology
  • Created HTML web pages for disseminating technical information
  • Implemented agency monthly 'User Tips' to improve employee computer proficiency.

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