Sr. Business Analyst Resume
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Windsor Mill, MD
SUMMARY:
- Senior Business Analyst with MBA
- Experience in Business Intelligence (BI) and Data Warehousing
- Experience with Tableau Visualization, SAP Business Objects Reporting, Cognos, and Microsoft Power BI Visualization
- Strong skills eliciting, exploring, validating and composing requirements documents
- Skilled in Data Analysis and Testing
- Excellent written and verbal communications skills
TECHNICAL SKILLS:
- MS SQL Server
- Oracle
- SAP Business Objects
- IBM Cognos
- Tableau
- MS Power BI
- MS Visio
- MS Office
PROFESSIONAL EXPERIENCE:
Sr. Business Analyst
Confidential, Windsor Mill, MD
- Leads working sessions to develop the new DW data models. Documents meeting discussions, decisions made, and action items.
- Liaison between business users and developers/programmers.
- Recommends report and dashboard metrics, filters, and drill down reports.
- Gathers and writes, requirements document for the OAGM Data Warehouse, Business Intelligence Dashboards and Management reports.
- Conceptually envisions the content, structure, and presentation of the dashboards.
- Creates dashboard mockups and presented them to the OAGM Director.
- Collaborates with customers to generate and document the business logic to calculate the dashboard metrics
- Understands business process and analyzes data to validate dashboard business rules.
- Translates dashboard business logic into rough SQL code guidelines for developers.
- Assists developer to conceive logic for complex SQL query to generate views for reports and dashboards.
- Authored communications explaining technical issue and solutions options.
- Assists Project Manager in tracking outstanding issues and action items
- Assists Project Manager with strategizing and recommending next steps.
- Demonstrates the Cognos reporting system to customers and OAGM contractor
- Tests reports and dashboards; tracks defects to resolution.
Business Analyst
Confidential, Washington, DC
- Modified Universes and created BI reports in SAP Business Objects
- Created BI data visualization dashboards in Tableau
- Scripted SQL queries to validate data and test BI reports and visualizations
- Created data flow diagrams in Visio
- Facilitated requirements elicitation meetings
- Elicited, explored, validated and authored requirements documents
- Translated customer business needs into requirements specifications understandable to both users and developers.
- Analyzed data to validate feasibility of customer requirements and identify/raise any data issues
- Analyzed data to identify proper fields, conditions, and constraints and translated them into business rules that will accurately measure metrics
- Created source, transformation, to destination data mappings
- Diagrammed business process workflows in Visio
- Tracked and documented changes to requirements and business specifications
- Composed requirements traceability matrix
- Authored test plans and test cases based on data analysis performed
- Performed testing. Documented and tracked defects / issues resolution
- Modified requirements document if necessary
- Knowledgeable of the software development lifecycle (SDLC)
Quality Assurance Migration Technician
Confidential, Washington, DC
- Participated in major hardware upgrade for HHS
- Imaged laptops
- Installed non - standard software
- Connected and tested hardware
- Resolved network, hardware, and software issues for users
- Configured software settings
Information Technology Specialist
Confidential, Baltimore, MD
- Interviewed end-users, supervisors, and other stakeholders to elicit, understand, and document requirements
- Managed efforts to have new applications pass agency IT Governance approval process
- Planned and coordinated testing of new systems prior to roll-out
- Crafted easy-to-follow user instructions to increase use of new technology
- Created HTML web pages for disseminating technical information
- Implemented agency monthly 'User Tips' to improve employee computer proficiency.
