Asset Manager (Data Analyst) - Lead/Team Trainer Resume - Hire IT People

SUMMARY:

5+ years of analyzing data and presenting my findings to colleagues, upper level management, and to customers.
10+ years of working in Microsoft Office Suite with advance skills in Excel (VBA).
Experience in budgeting, forecasting, cost analysis, risk mitigation, and quote preparation. Continuously meet deadlines while working in high pressure environments

PROFESSIONAL EXPERIENCE:

Confidential

Asset Manager (Data Analyst) - Lead/Team Trainer

Responsibilities:

Manage and analyze Confidential network inventory for companies headquartered using Excel, Access, Quick View, Oracle, and proprietary data management software to minimize operational business impact
Deliver monthly and quarterly reports to external and internal teams that focuses on eliminating network vulnerability, ensuring adequate coverage via contracts and/or warranties, and tracking hardware replacements (RMA)
Schedule and hold critical conversations with under-performing employees, help create initial client relationship, execute quarterly reviews will all employees, train all new hires based on specific milestones to ensure efficiency and confidence during performance of duties, participate in User Acceptance Testing (UAT) for new tools and programs

Confidential

Fraud Analyst II

Responsibilities:

Analyze account activity to determine fraud type and identify investigation procedures
Research accounts to assess levels of risk and opportunities
Work cases to mitigate loss due to fraudulent activity

Confidential

Accounts Receivable Clerk

Responsibilities:

Emailed/Faxed/Mailed/Submitted online invoices to customers
Updated and maintained customer files with payments received and/or needed
Worked with Sales Administration and Shipping to ensure accurate and efficient ordering and receiving of products on behalf of the customer

Confidential

Card Operations Analyst

Responsibilities:

Created cost analysis of card products for four different credit unions
Provided statistical data needed for the implementation of new card products or services
Extracted card data from FDR’s Data Choice to create monthly, semiannual, and annual reports within Excel using V Look Ups, Macros, and Pivot Tables
Balanced on a daily basis large sums of money in the ATM, Vault, and Teller Drawer
Opened and closed member accounts (checking, savings, 401K) within the Bob White platform
Assisted members with beginning stages of loan applications
Reviewed necessary documentations (police reports) to initiate fraud investigation
Researched Visa’s website for information on compromised merchants
Created charts and graphs on fraud trends based on cardholder location, merchants, and source of purchase