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Business Analyst Leader/project Management Resume

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Warren, MI

SUMMARY:

  • Industry Leader with over 15 years of experience with an emphasis on project manager with expertise in execution of multimillion - dollar operations, project management, and strategic planning. Ability to direct teams toward execution of top-level objectives and maximize bottom line results. Proven track record of providing results for and leading teams. Demonstrated ability to quickly adapt to different environments through insightful proactive solutions. Systematic and professional with a proven background in creating, designing, introducing, and implementing successful cutting-edge strategies. Innovative problem solver, strategic planner, ability to drive decisions, strong communicator with an ability to bring projects from inception to completion within budget.

Core Competencies

Software Development | System Implementation | Internetworking Concepts

Software Implementation | Data Center Migrations | Data Center Implementation

Business Intelligence | Data Analytics | Technology Integration

Client Server Application Technology | UNIX/Windows Server Platforms | Web Based Technologies

Management of Product Life Cycle | Data Storage | Relational Databases

PROFESSIONAL EXPERIENCE:

Confidential, Warren, MI

Business Analyst Leader/Project Management

  • Reduced client outsource cost by $2.0M by managing cost reduction initiatives, including optimizing expenditures to enhance internal application development and support capabilities.
  • Streamlined purchasing activity from third party vendors to expedite purchasing quotes to improve PO approval processing by 3 days.
  • Negotiated software purchases and consulting services totaling more than $6.0M resulting in an improved cost savings to 26 Ascension Health Ministries nationwide.
  • Slashed manual processes by 50% with resultant reductions in overhead costs by establishing overall success criteria for projects including timing, cost, technical and performance parameters.
  • Achieved total cost savings exceeding $5.0M by implementing computer replacement project for up to nine (9) locations including St. John, River District, Macomb, Detroit and Riverview and off-site at medical centers/surgery centers throughout metro-Detroit.

Confidential, Warren, MI

Senior Project Coordinator

  • Directed and prioritized application support activities of 5 associates supporting business applications is sales, finance, human resources, and client services.
  • Collaborated with national project team and key stakeholders to institute best practices and continuous improvement of project delivery across health ministries.
  • Assessed business implications for each project phase and monitored progress to meet deadlines utilizing Microsoft Project to track and manage reporting.
  • Developed concepts and streamlined procedures to achieve world-class service.
  • Received the highest customer satisfaction rating by rapidly resolving issues and establishing trust with client customers.
  • Installed all computer hardware, scanners, and printers for eight floors of new hospital facility while managing up to 5 desktop technicians for successful implementation.
  • Moved local work stations and integrated proprietary software among area hospitals and third-party vendors to reduce costs through improved pricing.

Confidential, Grosse Pointe, MI

Senior Desktop Technician

  • Reduced software downtime from 50% to <2%.
  • Educated clients on key technical and managed troubleshooting solutions to support Dell, Hewlett Packard, Fujitsu, Okidata and Intermec computers.

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