SUMMARY:

15 years of technical professional experience in a variety of fields and roles. Extensive experience, special interest and skills at quantitative and qualitative data analysis, business intelligence, metrics, building visualizations, identifying patterns/trends, predictive analysis and survey analysis. Excellent analytical, numerical and interpretative skills. Commended by managers and clients for creative thinking leading to increased efficiency, incredible work ethic and passion for delivering quality products.

PROFESSIONAL EXPERIENCE:

Business/Data Analyst

Confidential, McLean, VA

• Collaborating with product owners and IT SME’s to turn business needs into a technology work plan. Translating high - level business requirements in to bite-sized technical actionable items for development.
• Facilitating the product development and impediment resolution.
• Helping the product owner with product backlog grooming and refinement, ensuring that functional/non-functional requirements are well defined through user stories and acceptance criteria, and providing guidance on prioritizing product releases. Managing relationships with stakeholders.
• Working closely with the developers and performing quality assurance checks, collaborating with the testing team to ensure a rigorous test strategy, and ensuring that the work done by the team aligns with the wider business strategy.

Confidential, Herndon, VA,

Senior Technical/Metrics/Reporting Analyst

• Analyzed data, reported trends, and transformed data for data center and hub site managers to make informed business decisions to improve site performance. Data included outages at sites, downtimes, equipment information, maintenance and troubleshooting ticket information and energy consumption.
• Created interactive maps and dashboards using advanced Excel and Tableau and presented meaningful visualizations. Dashboards were customized to meet requirements of individual users. User friendly visualizations helped with identifying the best and worst performing hub sites and markets.
• Reviewed historical data and measured ticket volume for resource allocation and management.
• Automated recurring weekly and monthly reports to show availability of service, outages and ticket volumes at market levels. Created pages and live dashboards in SharePoint. Presented metrics to upper management using PowerPoint.
• Communicated with various teams on their KPI toward stated objectives and assisted the management to set annual performance goals.

Confidential, Vienna, VA,

Senior Data Analyst

• Analyzed data and provided quality assurance for financial data from failed banks. Reviewed, verified and validated the data to check for scope compliance and production readiness. Implemented process enhancements of data quality assurance by developing automation tools in Excel.
• Actively communicated as a liaison between various functional teams. Monitored and updated workflow processes and coordinated to process, host, test and release data within accepted SLA.
• Tracked schedules and prepared performance metrics (KPI’s and OPI’s) on a monthly basis.
• Managed day-to-day project activities, delegated tasks to relevant personnel and tracked completions.
• Created and established Central Metadata Repository (CMR) that contained all necessary data and information of the DMS program.

Confidential, Arlington, VA,

Senior Consultant

• Coordinated with public agencies to understand the regions’ travel demand modeling needs, reviewed existing models and documentations, listed their capabilities and shortcomings, gathered requirements of the project and designed suitable work plans to build advanced forecasting models.
• Developed travel demand models and tools using modeling software packages. Wrote programs and scripts, built procedures for forecasting, calibrated the models to observed traffic and transit usage conditions, and validated to make them usable for forecasting future year scenarios.
• Developed easy-to-use interfaces for the models that gave self-explanatory navigation to the users.
• Analyzed surveys to understand travel behavioral patterns and markets served by transit. Analysis was used in developing regression models to predict the potential future markets.
• Researched and worked with census databases to identify socio-economic and demographic trends. Tasks included complex querying, data aggregation and disaggregation to extract relevant information.
• Performed data analytics and statistical analysis including testing correlations and developing regression models. Identified market trends and potential opportunities for improving transit services.
• Presented results through perceptible maps and graphs that could be easily interpreted. Documented methodologies and wrote detailed technical reports.

TECHNICAL SKILLS:

Databases/Analytics/BI tools: Advanced Excel, Tableau, SQL, Access and SPSS

Documentation/Presentation Tools: MS Word, PowerPoint, SharePoint, iCONNECT, MS Visio

Agile Team Tool: VersionOne

GIS: ArcView GIS, TransCAD

Programming: Fortran, C

Travel Demand Modeling Software: EMME/2, Cube, Tranplan, TransCAD