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Business Analyst Resume

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Nashville, TN

SUMMARY:

  • Proven ability to maintain focus and work effectively with multiple demands
  • Excellent analytical, influencing, facilitation, partnering, structured organizational skills
  • Tremendous ease in interfacing with Senior Management
  • Ability to develop project plans that facilitate timely deliverables and successful completion of project
  • Extensive experience in planning, facilitating, eliciting, documenting and managing business, functional and technical requirements
  • Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous - improvement environment
  • High energy level, adaptive and a strong team player with a good work ethic

TECHNICAL SKILLS:

  • Excellent Presentation skills
  • High levels of integrity
  • Reliable, follows through on commitments
  • Able to see big picture and plan out details
  • Highly tactical

PROFESSIONAL EXPERIENCE:

Confidential, Nashville, TN

Business Analyst

  • Successfully achieved the "CMMI-SVC Maturity Level 5 AND CMMI-DEV Maturity Level 3 for HPE/TennCare by leading the team of Business Analyst, Testers and System Engineers during the certification process
  • Gathered, analyzed and documented business and technical requirements from both formal and informal sessions and validate the needs of the internal business stakeholders and external stakeholders such as Centers for Medicare & Medicaid Services (CMS)
  • Managed and communicated requirements to ensure shared understanding and agreement across all team members
  • Collaborated with management and stakeholders to resolve complex issues
  • Assisted Project Manager to manage scope change, project plans, and deliverables at different phases of the project.
  • Wrote user stories, acceptance criteria for the Agile projects and created business flow charts and use cases.
  • Wrote and executed test cases and test plan for the User Acceptance Testing (UAT) and performed quality check on the testing team results
  • Worked under various role of Scrum Master, Business Analyst and Proxy Product owner as per the demand of Agile projects.
  • Liaised with Production Control and System Engineers during testing, deployment and post deployment activities
  • As a Subject Matter Expert (SME), helped team/project members by providing information related to Eligibility and Enrollment (Healthcare)
  • Create post implementation summary report with lessons learned, future improvements, and product quality after the project has been successfully implemented.

Environment: SQL, Oracle, EDI, XML, ACCESS, CMOD, QC, ALM, MS Visio, SharePoint, Java, SFTP J

Confidential, Columbia Pike, VA

Tax Consultant/Tax Preparer

  • Lead and oversaw tax planning initiatives, including best practices, objectives, and timelines
  • Responsible for the preparation and filing of tax returns including self-employed returns and small business returns
  • Reviewed all tax documents, ensuring accuracy and troubleshooting potential tax issues
  • Obtained information on deductions, allowances, expenses and incomes by interviewing clients
  • Performed tax planning, reviewed tax projection and advised client for the next year returns
  • Assisted clients with rejected tax returns, extensions, re-file and IRS audit

Confidential, Annandale, VA

Business Office Analyst

  • Gathered requirement for the implementation of financial module in CAMS
  • Provided input to risk and business assurance reports
  • Worked closely with Project Managers and other Delivery team members to ensure the smooth delivery of projects and the optimal use of resources
  • Prepared financial statements and reported to finance manager
  • Prepared presentation materials for key communications
  • Prepared revenue projections, cash management plans and default recovery plans

Confidential

Program Manager/Business Analyst

  • Performed bank and account reconciliation
  • Reviewed expense reports, vendor and consultant invoice
  • Prepared, and monitored and modified project and organization budgets as necessary
  • Handled cost allocation and expense administration including reviewing check, wire and deposit requests
  • Supervised finance assistant and strengthened the capacity of field teams and partners in accounting and financial management

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