Business Analyst Resume
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Nashville, TN
SUMMARY:
- Proven ability to maintain focus and work effectively with multiple demands
- Excellent analytical, influencing, facilitation, partnering, structured organizational skills
- Tremendous ease in interfacing with Senior Management
- Ability to develop project plans that facilitate timely deliverables and successful completion of project
- Extensive experience in planning, facilitating, eliciting, documenting and managing business, functional and technical requirements
- Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous - improvement environment
- High energy level, adaptive and a strong team player with a good work ethic
TECHNICAL SKILLS:
- Excellent Presentation skills
- High levels of integrity
- Reliable, follows through on commitments
- Able to see big picture and plan out details
- Highly tactical
PROFESSIONAL EXPERIENCE:
Confidential, Nashville, TN
Business Analyst
- Successfully achieved the "CMMI-SVC Maturity Level 5 AND CMMI-DEV Maturity Level 3 for HPE/TennCare by leading the team of Business Analyst, Testers and System Engineers during the certification process
- Gathered, analyzed and documented business and technical requirements from both formal and informal sessions and validate the needs of the internal business stakeholders and external stakeholders such as Centers for Medicare & Medicaid Services (CMS)
- Managed and communicated requirements to ensure shared understanding and agreement across all team members
- Collaborated with management and stakeholders to resolve complex issues
- Assisted Project Manager to manage scope change, project plans, and deliverables at different phases of the project.
- Wrote user stories, acceptance criteria for the Agile projects and created business flow charts and use cases.
- Wrote and executed test cases and test plan for the User Acceptance Testing (UAT) and performed quality check on the testing team results
- Worked under various role of Scrum Master, Business Analyst and Proxy Product owner as per the demand of Agile projects.
- Liaised with Production Control and System Engineers during testing, deployment and post deployment activities
- As a Subject Matter Expert (SME), helped team/project members by providing information related to Eligibility and Enrollment (Healthcare)
- Create post implementation summary report with lessons learned, future improvements, and product quality after the project has been successfully implemented.
Environment: SQL, Oracle, EDI, XML, ACCESS, CMOD, QC, ALM, MS Visio, SharePoint, Java, SFTP J
Confidential, Columbia Pike, VA
Tax Consultant/Tax Preparer
- Lead and oversaw tax planning initiatives, including best practices, objectives, and timelines
- Responsible for the preparation and filing of tax returns including self-employed returns and small business returns
- Reviewed all tax documents, ensuring accuracy and troubleshooting potential tax issues
- Obtained information on deductions, allowances, expenses and incomes by interviewing clients
- Performed tax planning, reviewed tax projection and advised client for the next year returns
- Assisted clients with rejected tax returns, extensions, re-file and IRS audit
Confidential, Annandale, VA
Business Office Analyst
- Gathered requirement for the implementation of financial module in CAMS
- Provided input to risk and business assurance reports
- Worked closely with Project Managers and other Delivery team members to ensure the smooth delivery of projects and the optimal use of resources
- Prepared financial statements and reported to finance manager
- Prepared presentation materials for key communications
- Prepared revenue projections, cash management plans and default recovery plans
Confidential
Program Manager/Business Analyst
- Performed bank and account reconciliation
- Reviewed expense reports, vendor and consultant invoice
- Prepared, and monitored and modified project and organization budgets as necessary
- Handled cost allocation and expense administration including reviewing check, wire and deposit requests
- Supervised finance assistant and strengthened the capacity of field teams and partners in accounting and financial management