Programmer Analyst Resume

PROFILE SUMMARY

10+ years of hands - on experience in all areas of Confidential
Experienced in Confidential Client Server, Internet, Intranet, Web application development using J2EE web technologies
Experience in using Software development methodologies such as Agile
Good experience in Core Java technologies
Hands on experience in using Struts/Spring, JSP, Servlets, Java Script, HTML and REST Webservices
Created robust user Interface (UI) using HTML, CSS, JSP, JavaScript (Prototype & YUI), JQuery, AJAX, Custom Tags and XML
Experience in back end development using Oracle PL/SQL
Experience in Maven build tool and configuring jobs to be run as part of Maven build job
Experience in using the Object Relational Mapping tool Hibernate, Using XML mappings and Java Objects
Experience with XML and JSON to object mapping using Gson and JAXB
Experienced in Source control systems such as Git and SVN.
Knowledge of Confidential design patterns like Model-View-Controller, Service Locator, D Confidential Access Object, Transfer Object, Singleton and Factory
Experience in Cross site scripting prevention
Experience in production monitoring using Splunk and Foglight
Experience in leading a team and working on Onsite-Offshore model

TECHNICAL SKILLS:

Programming Languages: Java/J2EE

Web/XML Technologies: HTML, CSS, JavaScript, AJAX, Servlets, JSP, XML, WebServices, Gson, JAXB

Frameworks: Struts, Spring, Hibernate

Tools: & Utilities: Eclipse, Jenkins, Crucible, Radar, Espresso, Splunk, Foglight

Application/Web Servers: Weblogic, Jetty, Tomcat

Source Control: SVN, Git

DB/Search: Oracle, Elastic Search

PROFESSIONAL EXPERIENCE:

Tech Lead

Confidential

Responsibilities:

Confidential is a customer - support tool for Confidential contact-center agents,
Confidential as advisors, offering multiple resources in a single interface.
Its intuitive features empower advisors to deliver the most efficient and effective customer support possible by pushing the appropriate resources to them during each call.
With multiple resources at their fingertips, advisors are more productive and better equipped to assist customers.

Technologies Used: Java/J2EE, JSP, JS, Struts, Spring, REST Services, XML, JSON

Confidential

Responsibilities:

Confidential is the backend application of call center of Confidential.
The call center agent create tickets using a frontend application, d Confidential is stored in the DB.
Confidential reads the d Confidential and the application decides on the SLA and team to route the call to.
Confidential interfaces with other systems to provide front end for Technical persons who resolve the tickets.

Programmer Analyst

Confidential

Responsibilities:

Confidential at displaying all the drug projects developed at Confidential in a single screen in the form of bricks, with all the requisite details in the form of color codes and detailed drilldown of information and reports on the projects when the bricks are clicked.