SUMMARY

• Innovative Product Leader with extensive and diverse experience in the technology sector. Results oriented self - starter with a track record in successfully managing cross-functional teams to launch technical programs generating millions of dollars and increased marginal revenue. An Influential leader who is effective at building customer relationships and developing creative technical solutions. Focused individual contributor with great interpersonal skills seeking an opportunity in Product Management.
• Product Lifecycle Management / SDLC / Agile / Lean Development
• Web & Mobile Technology Development
• Product Strategy and Roadmap Planning
• Customer Relationship Management
• Business Process Analysis & Design
• Organizational Improvement
• Creativity & Innovation
• Change Management
• Strategic Planning
• Loyalty Marketing

TECHNICAL SKILLS

• Lean, Agile, & Waterfall Methodologies
• Jobs-to-be-done (JTBD) Framework
• Google Analytics / Sitecatalyst
• Rally / JIRA / Trello / Timebox
• OKR & KPI Performance
• Salesforce / Tableau
• Balsamiq / Invision
• Microsoft Office
• MailChimp
• RazrSQL

PROFESSIONAL EXPERIENCE

Confidential, Broomfield, CO

Senior Product Manager

• Re-imagined and launched email product portfolio for direct marketers, reducing churn by 16% and increasing new sales by 6%.
• Increased engineering output by 70%, through collaboration with the CTO and engineering teams to be outcome focused.
• Leveraged data analytics and launched products for ESP partners and retained $7.6M in revenue from partnerships and resellers.
• Accelerated product development by 3 months through end of life review and value of heritage products.
• Mentored 3 Junior and 2 Senior Product Managers to excel within the organization.

Confidential, Denver, CO

VP, Product Management

• Collaborated with doctors and practice staff to optimize electronic healthcare records and insurance filing products, allowing practices to increase average profitability by 15%, and our organization to grow by ~50%, from 33 practices to 70 within a year.
• Managed the Product Management (5) and Quality Assurance (3) teams to execute on strategies resulting in industry-leading UI via A/B testing and quality improvements that positively impacted customer satisfaction and business objectives.
• Improved overall quality of product and release delivery by ~40% through disciplined execution and issue escalation.
• Complied competitive research and created product positioning statements to influence the minds of prospects.

Confidential, Louisville, CO

Product Manager / Agile Product Owner

• Developed and launched new product line that contributed to a 35% increase in revenue for the company.
• Launched the MVP Business Intelligence reporting system (big data) for Retail, QSR, and Wireless clients, which enabled retention of $35K MRR while continuing to evolve web app towards a richer feature set.
• Re-designed the video on demand (VOD) web-application UI/UX in collaboration with the team that achieved a 4.48/5.0 score on usability testing
• Collaborated with 3 Point-of-Sale system partners on their API integrations enabling an increase in sales of our big data reporting and analytics product into previously unavailable markets.

Confidential, Denver, CO

Entrepreneur/ Co-Founder

• Launched the Confidential mobile app by working with remote engineering and design resources for iPhone/ Android that’s received 5-star ratings and reviews from target consumers / bloggers by identifying the gap in current market.
• Designed in-app advertising offering based on users geospatial and location services that connects pet services to users.
• Deployed localized guerrilla go-to-market activities along with social media campaigns (Twitter / Facebook) that has achieved 3000+ downloads and high MAU (monthly active users) within the Greater Denver Area upon launch since July 2014.

Confidential, Denver, CO

Product Manager / Agile Product Owner

• Integrated acquired B2B2C Mobile Loyalty Platform (Sundrop Mobile) successfully by collaborating with design architecture, QA, development, engineering, business analysts, and user support team across geographical locations in a 3-month period.
• Retained business of 2 large franchise groups (51 merchants) through active communication, partner engagement, and product alignment.
• Designed and improved website and mobile UX/UI, and addressed the need for a demo account that enhanced the application and SMS experience leading to acquisition of 157 new merchants, $350K/year revenue.
• Launched billing process for Mercury Loyalty to bill grandfathered vs. post-acquisition loyalty clients on tiered pricing.
• Commenced Merger & Acquisition analysis for strategic growth initiative of portfolio, saving $15 million in acquisition cost.

Confidential, Houston, TX

Product Manager / Marketing / Sales Engineer

• Managed team to improve innovative SaaS product around user experience generating $20M in revenue.
• Commercialized equipment condition monitoring and fuel management service generating $5M in revenue.
• Designed user experience and interface aligned with brand elements for iOS mobile applications (iPhone, iPad) & Android, that increased revenue by $500K and created buzz for complementary line of products.
• Re-engineered new product development process improving efficiency of product lifecycle management by 20%.
• Supported sales force through creation of marketing campaigns (print/digital) and communication materials such as launch kits, YouTube promotion, newsletters, and sales collaterals to positively impact sales.

Caterpillar, Houston, TX

Product Definition Manager

• Positioned Caterpillar as an integrated solution provider, increasing market share by 10%, resulting in a promotion.
• Managed a $4.4M R&D budget that successfully launched 3 high-impact programs maturing in 3Q’10.
• Influenced $1.6M in sales by educating and easing customer concerns in technology solution.
• Led 4 new product introduction programs with estimated 2011 annual revenue of $15M for division.
• Defined and executed global electronic controls product strategies to capture 15% market shares in Russia and China.
• Graduated in the top 10% from the Marketing Training Program at Caterpillar.

Confidential, Libertyville, IL

Senior Hardware Engineer

• Presented and implemented cost reduction ideas saving $460K while delivering optimal solution for customers, resulting in a promotion to Senior Hardware Engineer within a year.
• Selected to work on special NPI (New Product Introduction) team to bring products ‘first to market’, that launched 10 products into the global marketplace earning greater than $1B in revenue.
• Trained 6 internal multinational employees in development and testing that resulted in 3 internal white papers being published.
• Developed & tested hardware solutions on the first 3G phones, which became AT&T’s benchmark phone for ‘best call performance’ (V3xx - 2006).