Sr. Business Analyst Resume
PROFESSIONAL EXPERIENCE
Confidential,Hamilton, NJ Feb 2002 to Sep 2009
Sr. Business Analyst
Technical support for web based clinical outcomes management and electronic medical records software application, utilized by the State of New Jersey Division of Child Behavioral Health Services.
- Liaised with customer\'s management staff to develop criteria for proposed application software enhancements including customized user interface design.
- Liaised with report analysts to determine data requirements for internal and external reports.
- Developed programming specifications and liaised with programming staff resulting in implementation application software enhancements.
- Utilized SQL to develop data extracts and populate production files via ODBC.
- Utilized FTP to synchronize data with external data repositories.
- Participated in pre-implementation testing of software enhancements, including UAT testing.
- Assisted help desk staff in providing timely response to issues and inquiries initiated by software end users.
- Provided training to customers staff in the usage of the application software.
Confidential,Mountain Lakes, NJ May 2000 to Mar 2001
Sr. Systems Analyst
Provided support for project contracted by Computer Horizons for Prudential Insurance utilizing SQL
skills to develop data extracts against a DB2 database in an IBM mainframe environment.
Confidential,Parsippany, NJ Dec 1996 to Apr 2000
Sr. Systems Analyst
Provided technical support including development and maintenance of computer applications software for contracted customers including:
Prudential Insurance, Newark NJ
- Data extract and migration project from CA IDMS database to IBM DB2
Jaguar Cars, Mahwah NJ
- Support for Warranty Claims and Recall Campaign systems utilizing skills in CA IDMS database and user interface design within an IBM mainframe computing environment.
