APPLICATION SKILLS:

Microsoft: Word, FrontPage, Visio, Excel, PowerPoint, Publisher, Project, DocuTools, Information Mapping, SQL

Visual Studio Documentum: FrameMaker, Acrobat Photoshop, Illustrator, PageMaker, RoboHelp, DreamWeaver, Flash, Authorware

DocuShare Salesforce: HRMS, FM, SRM, PeopleTools

SAP: FI, HR, SD, PP, CRM

JDEdwards: GL, FA, AR, AP

EXPERIENCE:

Business Analyst Lead

Confidential, Atlanta, GA

Responsibilities:

• Responsible for managing and mentoring BA team of 10
• Responsible for assigning and managing BA workload
• Responsible for validating Requirement Quality Control
• Responsible for estimating project hours
• Responsible for process improvement for the BA team
• Assist in onboarding and training new BAs
• Responsible for ensuring requirements gathering and documentation progress aligns with the project schedules

Project Manager

Confidential, Atlanta, GA

Responsibilities:

• Responsible for delivering continuous development Projects
• Responsible for successfully managing $20 million dollar budget
• Worked within the full project lifecycle
• Responsible for forecasting and resource management
• Responsible for project governance, risk / issue management, project plan management, communication plans
• Responsible for completing projects within the outlined project schedule
• Responsible for communicating project status, milestones, risks and resolutions to senior management

Sr. Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Responsible for analyzing and documenting business processes, workflows functional specifications and requirements
• Perform Gap Analysis between Business Requirements and Technical Capabilities
• Facilitating JAD sessions
• Created Test Plan and facilitated System and UAT Testing
• Liaison between offshore development team and the business
• Document and tracked Change Requests and support issues
• Created Use Cases
• Identified and documented data needs and integration requirements
• Provided UI Mock - ups
• Worked in full project lifecycle (SDLC)
• Communicated status reports to Project Manager, Business Owners and Senior Management
• Work with the development team to create comprehensive deployment and support plans
• Worked with standalone web based applications and web based applications that have been integrated with SAP
• Assist in training employees on new systems
• Experience in IT projects deployment methodology in both The Confidential Company and Confidential Refreshments

Project Manager/Sr. Business Analyst Lead

Confidential, Atlanta, GA

Responsibilities:

• Responsible for delivering new development Projects for interactive marketing and ecommerce
• Responsible for project governance, risk / issue management, project plan management, communication plans
• Responsible for the successful launching of $80 million project to redesign the shipping features on the Confidential ecommerce site
• Responsible for financial and resource forecasting and management
• Coordinate efforts with application team
• Coordinate web analytics and matrix reporting efforts
• Translated Business and System Requirements
• Developed traceability Matrix
• Facilitated JAD sessions
• Create Current State and Future State process flows
• Worked in Standard Waterfall environment
• Area of focus was enhancements to The Confidential website.

Sr. Business Analyst/Project Manager

Confidential, Dunwoody, GA

Responsibilities:

• Identify and document business processes and requirements for Confidential .com projects
• Create functional specifications documents
• Perform GAP Analysis
• Facilitated and participated in JAD
• Create and execute Test Cases
• Manage project timelines for Confidential .com projects
• Create Current State and Future State process flows
• Create Workflows
• Worked within Agile and Scrum environment
• Areas of focus were Confidential .com and affiliated websites.

Sr. Business Analyst

Confidential, Alpharetta, GA

Responsibilities:

• Identify and documented business processes and system requirements
• Created functional specs and business requirements
• Documented Current State and Future State process flows
• Created Stakeholder Analysis
• Created Use Cases
• Perform GAP Analysis
• Created Test Plan and Test Cases
• Facilitated Test Cases
• Worked in Full Development Life Cycle
• Assist with developing and maintaining reporting process using Business Objects XI Designer
• Created Business Objects XI Designer User’s Guide
• Created Data Mapping Documents
• Performed Data Validation
• Area of focus was Confidential .com website.

Sr. Business Analyst

Confidential, Alpharetta, GA

Responsibilities:

• Developed an effective plan for controlling the project scope, schedule and cost baseline
• Monitored the project execution to ensure that the plan was being followed
• Created and effectively coordinated documentation to explain changes to the baseline and ensure the approved changes were implemented.
• Created project plan
• Advises project team members and stakeholders of actions required
• Captured lessons learned, and applied them in subsequent projects
• Documented Business Processes, Requirements and Data Workflows
• Created Use Cases
• Performed GAP Analysis
• Facilitated JAD Sessions
• Area of focus was Cingularwireless.com

Business Analyst

Confidential, Torrance, CA

Responsibilities:

• Gather and documented Functional and Technical Requirements
• Create Functional Specifications and Workflows
• Created Test Scripts and performed QA Testing
• Facilitated and participated in JAD and JRP sessions
• Create and edited Sarbanes Oxley Compliant Policy and Procedure guides
• Identified Business Processes and make recommendations for Best Practice changes
• Analyzed RAD Methodology for Sarbanes Oxley compliance and Best Practice Improvement

PeopleSoft Business Analyst

Confidential, Long Beach, CA

Responsibilities:

• Monitored and track project progress
• Provided post implementation support
• Estimated required time and resources to complete assigned tasks
• Created Business Processes and recommended changes for Process Improvements
• Gathered and documented Functional Requirements
• Analyzed system performance and suggested viable solutions
• Developed Business User Requirements and Systems documentation
• Created and edited PeopleSoft Queries using PeopleTools
• Created Test Cases and performed QA testing
• Tested and deployed new Procedures
• Created Workflows and Financial Reports
• Performed Data Validation in PeopleSoft Financials

Sr. Technical Writer

Confidential, El Segundo, CA

Responsibilities:

• Worked with Subject Matter Experts to create SAP Training Curriculum
• Created SAP On-line Help
• Created SAP Technical guides and Quick Reference Guides
• Performed Data Validation in SAP
• Performed QA testing
• Facilitated Training for Federal Employees

Project Manager/Sr. Technical Writer

Confidential, Irvine, CA

Responsibilities:

• Determined project timelines and critical path activities
• Coordinated and facilitated project scope and planning
• Directed software system testing procedures, programming and documentation for all aspects of the implementation cycle
• Managed Project Team
• Documented and communicated completion of milestones to all project stakeholders
• Created SAP User Guides and On-line Help
• Created SAP Training Aids
• Tracked and managed Project’s Budget and Schedule
• Created Installation Guides for Helpdesk
• Analyzed Business Processes
• Area of focus was MacSteel ecommerce site.

PeopleSoft Technical Writer

Confidential, Long Beach, CA

Responsibilities:

• Created User Guides for Learning Management System (LMS)
• Gathered Functional and Technical Requirements for PeopleSoft conversion
• Created User Manual and Training Aids
• Created Policy and Procedure Guide
• Created Process Flows and Test Cases
• Performed QA Testing
• Created User’s Manuals, and Troubleshooting Guide
• Created Business User Requirements and System Documentation
• Facilitated Functional Team Meetings