SUMMARY:

• 3 Years lead Proposal of Global Team for Technical Business Specification for proposal development, in response to Request for Quotes/ (RFQs) for local, state and federal government business agencies (i.e. IRS, USDA, Department of State).
• Lead Proposal Coordinator/Business Analyst managing off - shore Project
• Team. Worked as team liaison between corporate leadership, technical support, and engineering Project Management to offshore System Analysts, and software developers.
• 15+ Years Career Industry Experience—City Government IT Business Analyst Implementation, Automotive IT (Ford, GM), University Research IT (WSU), and Government IT Contracting.

PROFESSIONAL EXPERIENCE:

Confidential - Detroit, MI

Business Analyst /Administrative IT Specialist

• Configuration and Development for Proof of Concept (POC) Oracle Cloud COTs Accela Civic Platform Application for Public/Client Facing and Back Office Licensing and Permit Processing System Implementation involving 9 Building Safety Engineering and Environmental Divisions.
• Currently in Testing and Validation of Configuration --Pre- User Acceptance Testing
• (UAT) - with Business License Division.
• This includes creating 120+ test cases and business case scenarios/test scripts using the POC
• Prototype to demonstrate the business process from Application to Fee PaymentInternal/External Agency Inspections and Clearances Review/Approved, and License
• Issuance, Renewal and Amendments.
• Documenting expected to actual results and identifying gaps, clarifications, and corrections to system configuration.

Confidential, Detroit, MI

Business Analyst

• Accela Implementation Consultant/Developer to configure Business License Automation for
• City of Detroit. Business Analyst facilitating Scrum sessions with City of Detroit, during
• Analysis phase with BSEED Division staff by interviewing team to gather User Stories and convert to Analysis and Prototype as Is and To Be plus Gap Analysis.
• Writing of 17 Configuration Specification documents using Visio, Excel, Word, PowerPoint, and WebEx collaborative techniques to meet deliverables.
• Develop and Implement COTs Accela Civic Platform on the Cloud (DataCenter) uses APIs, SDKs, and Javascripting to customize configuration.
• Interface with multiple City of Detroit Departments (300+ users) including Building, Electrical, Mechanical, Plumbing, Contractor Licensing and Registration, Business LicensingDangerous Buildings, and Property Maintenance Inspectors and Back Office Staff at City of Detroit.
• Project analyst to manage 9 teams of Buildings, Safety, Engineering collaboration using SharePoint.
• Knowledge transfer for configuration to off-shore technical support team for system implementation and prototype design.

Government Proposal Analyst

Confidential

• Solution Services Company. Facilitate Proposal team project delivery both in CONUS and OCONUS locations.
• Coordinating tasks in reviewing and writing Technical and Price Proposals for
• Government Contracts. Reviewing Federal Business Opportunities Solicitation documents for requirements for Government business Opportunities.
• Clients include Local City of Detroit, Federal IRS, Department of Defense (DoD), DHHSDepartment of State, Department of Education, Federal Reserve, Department of JusticeBranches of Department of Defense (DoA, DoN, U. S. Air Force, U.S. Marines) with military and government contracts.
• IT services such as SharePoint, Tier 1 to Tier 3 Help desk Support, Web Portal Design and Support, Telecommunication services, Microsoft Premier Consulting
• Software deployment services of contract award can include IT Help Desk SupportNetwork and Database Administration, Microsoft Premier Services, Oracle database management, and Enterprise Content Management services.

Confidential - Detroit, MI

Business Analyst

• Protocol Contracts for IACUC, COI, and IRB Scientific and Medical Research Studies.
• Interviewer and design analyst for requirements documentation of website portal designbusiness processes and diagrams, Use Cases, and User Stories.
• Develop Test Planning, Test Cases, and Test Scripts, User documentation, User guidesand training materials. Implemented 2016

Confidential - Detroit, MI

Technical Specifications Design

• Manage Global team for content publications. Publishing SEO content for various online business, IT, marketing, health, and educational companies to improve search engine rankings and placement.
• Working with DBA teams to define SQL specifications, defining entity relationships and queries. Visio, SharePoint.
• Responsibilities as Freelance Content Publisher Virtual Teams for Confidential
• (ROP) Online portfolio Confidential Scribd.com 50,000+ readers / projects.
• Technical Writer/Business Analyst duties providing requirements gathering, process documentation, web design support, software training and generating training materials.
• (I.e. Visio, Publisher, Adobe Illustrator, PHP, Photoshop, Dreamweaver).

TECHNICAL SKILLS:

Accela Citizen: Access and Accela Automation Configuration for Land Management and

Licensing: Modules, eProtocol, JavaScript, Assembla, Eclipse, Microsoft Office Pro—(I.e. Visio, SharePoint, Project, Publisher, Excel, Word, PPT, Access), HTML, RoboHelpAudacity, Adobe, Webex, NetMeeting, GoToMeeting, WebEx, TeamViewer, Social

Media, Agile: UDM, SLC, SDLC, SDP, JavaScript, SQL, Oracle, DB2, Mainframe PL/1, COBOL2GIT, CA7-11, CHAMP, JCL, CICS, Endevor, Xpeditor. OS Windows Win7/10, XP, VistaIMS, Dec/VAX.

Social Media: Twitter, Blogger, Facebook, YouTube Marketing, Google AdSense, Article Marketing, SMS Text Marketing, Content Publication, Site Design &Promotion Servic es.