Business Analyst Resume

Profile

Accomplished Underwriting and Business Analyst with Fortune 500 experience in both business and technical environments.Highly organized and customer service focused.Self-starter with proven ability to learn quickly, manage multiple tasks, and communicate effectively at all levels.

Technical Skills

MS Office for Windows Remedy Product Registry
Commercial Lines Automation IDARS Netsuite
Microsoft Outlook PeopleSoft Cover-All

Current Work Experience

2009 - Present

Confidential,
Active participant in several area job search programs.

Business Analysis 2007 - 2009
Confidential,Windsor, Connecticut

Provided Technical Help Desk Support for End users for front end system.
Created and Executed Test plans and Individual Test cases for new software enhancements to upgrade products in accordance to client specifications.
Analyzed ISO Auto, General Liability and Property circulars for rating, policy writing, coding and coding impact to front end system.
Instituted and monitored any changes made to software by third party vendor.
Reported defects and submitted change requests.
Assisted co-workers with work overloads.

Business Analyst 1999 -2007
Confidential,Hartford, Connecticut

Requirements gathering, design and implementation of enhancements to the Commercial Lines Automation Systems.
Applied knowledge of Insurance and the Commercial Lines Automation legacy system to writing detailed enhancement specifications, as well as testing rates and policy writing changes.
Analyzed Worker’s Compensation for rates, forms, and coding impact to system.
Instituted changes to Programmer Analyst to increase workflow efficiencies.
Provided production support between the Remedy unit and the field. Analyzed and fixed production issues in a timely manner.
Provided systems demonstrations as requested for interface partners.
Participated in third and fourth quarter 2006 Sarbanes-Oxley reviews.

Business Analyst 1997 - 1999
Confidential,Farmington, Connecticut

Developed training documentation for End users.
Developed and tested new software products for the Financial Services Industry in accordance to client specifications.
Recommended changes to Programmer Analyst to aid in workflow design.
Improved End-user access by recommending changes.

Commercial Insurance Analyst (A.K.A. LexisNexis) 1995 - 1997
Confidential,East Hartford, Connecticut

Applied knowledge of Insurance and the Gen-A-Rate system to testing rates and policy writing.
Analyzed all ISO Property, General Liability, Inland Marine and BOP circulars for rating, policy writing, coding and coding impact to system.
Provided support which included the following: maintaining rating tables, policy writing, coding and Company Specific files for over 20 Insurance Companies.
Consistently met or exceeded all company expectations

Associate Underwriter 1988 - 1995
Confidential,Hartford, Connecticut

Accepted, modified and declined Commercial account for all lines of business (contractors, mercantile, office and habitation risks) through effective interaction with insurance agents and management.
Trained co-workers, management and agents (through tandem training and classes) how to underwrite for the small business market.
Visited agencies and assisted agents with problems and questions regarding policies.
Examined potential properties to see if they were insurable within Aetna underwriting guidelines.
Assisted co-workers with work overloads.

Education & Training

Bachelor of Arts- Liberal Arts
Insurance Training
Intro to Insurance
Foundations of Property and Casualty
BA 100 Essential Skills for the Business Analyst
BA 300 Detailing Process and Business Rule Requirement
BA 500 Requirements Testing for the Business Analyst

Community and Civic Organizations

Sisterhood - President of the Sisterhood, Congregation B’nai Sholom
Corresponding Secretary, Congregation B’nai Sholom
Volunteer Kosher Food Pantry - Jewish Family Services

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