PROFESSIONAL SUMMARY

Highly resourceful, self-directed, adaptable Business Applications Analyst with solid business judgment. Exceptional understanding of interpreting Business User needs and translating them into detailed Business and Technical Specifications with clear goals. Superiorly skilled at collaborating with Business Units, Technical Teams, and Support Teams to gather Business Requirements, assess Business and Technical impact, and develop alternative Solutions. Excellent at identifying and tracking system issues, determining root causes, and offering solutions. Additionally, strongly experienced with Project Management Best Practices including developing project plans, task assignment, and leading projects. Proven Communication Abilities enabling performance as Liaison between Business and Technical Units, and conflict resolution with all project teams. Able to work both independently and as a team member. Adaptable to changing environments and priorities.

BUSINESS APPLICATIONS SUMMARY

Accounts Payable, Accounts Receivable, Cash Receipts, Cash Application, Trial Balance, Invoicing, General Ledger, Fiduciary Accounting, Account Current, Remittance Statements, Collection Statements .ARBAT, MIDAS,Foreign and Domestic Commercial and Retail Banking, Foreign Exchange, SWAPS, Mortgages and Mortgage Trading, DDA, Vostro and Nostro Accounts, Revaluation/Re-evaluation.Commercial and Personal Property & Casualty, Inland Marine, Ocean Marine, Liability, Armored Car, Workman’s Compensation EPG Brokerage System, Genius, WINS, GRAIL, IBIS, PMS, Oceanwide, Policy/and Contract processing, Insurance/Reinsurance Premium and Claim Processing, Account Current, Fiduciary Accounting, Insurance Premium Invoicing, Reinsurance Premium and Claim Invoicing, Bordereaux, Machine and Manual Claims Checks.

TECHNICAL SUMMARY

MS Word 2003/2007, Excel 2003/2007, Visio, Power Point 2003/2007, Outlook, MS Access, MS Project & MS Project Server 2003 and 2007, MS Map Point, MS Streets and Trips, Microsoft Mail, Lotus Notes, Active Directory
Windows 3.0,3.1, Windows for Work Groups, NT 4.0, 95, 98, XP (SP1, 2 and 3), Vista, UNIX
Crystal Reports, Cognos, Business Objects, Embarcadero, Toad, Star Team, PVCS Tracker, Front Page, Dream Weaver,
IBM MQ Series, SQL, SQL Server, HTML, XML, Oracle, DB2, DB2/400, SDLC, COTS, Web Sphere, Web Services, ODBC, FTP, ETL, RDBMS, ERP, Data Warehousing

PROFESSIONAL EXPERIENCE

Consultant NY and NJ 11/2008 to Present

• Performed Direct Client and Subcontract consulting assignments entailing various requirements.
• Carried out analysis of customer hardware and software and presented Requirement Specifications for upgrades.
• Documented manual and system processes using Visio and Word 2003 and 2007.
• Performed technical support functions for Personal and Mainframe computers.
• Client List available upon request.

Sr. Business Analyst/Project Manager , Confidential, Jersey City, NJ 4/2008 to 9/2008

• Acted as liaison between Business Units, Technical Units to create technical solutions for business needs.
• Collaborated with Business Units, Technical Teams and Implementation Lead gathering, analyzing and prioritizing detail Business Requirements and assessed Business /Technical Impact offering Alternative Solutions.
• Led Requirements Gathering sessions with Business Users and IT Partners for information translated into Project Scope, Business (BRD) and Functional Specifications for the REM Reinsurance system.
• Documented manual and system processes and workflows, using Excel, Visio and MS Office Suite, for Insurance Policy Administration and Underwriting systems to and from REM Reinsurance system, submitting process enhancements.
• Reviewed Requirements Documents with Internal and External Development teams ensuring a clear understanding.
• Followed up on presentations made during meetings for agreement and sign off.
• Developed time and cost estimates for project completion using MS Project.
• Handled 6 -7 concurrent projects with changing priorities.

Accomplishments

• Reduced over 200 system issues by more than 50% in 5 months by creating progress reports for end users.
• Documented Production support and streamlined the process resulting in more efficient turn around.
• Restored communications between QA Test and Development teams resulting in improved workflow.

Sr. Business Analyst/ Project Manager,Confidential, Hoboken, NJ 6/2005 to 10/2007

• Acted as Primary Liaison with Business Units and Technical Units to gather, analyze and prioritize Business Requirements translated into Project Scope, Business Specifications (BRD) and Functional Specifications, for the GRAIL COTS Reinsurance ERA Back-office system, using MS Word, MS Excel, Visio, Adobe Acrobat, MS Power Point, and MS Access.
• Partnered with Internal and External Development teams ensuring a clear understanding of specification requirements and intended goals.
• Performed data analysis using SQL, Cognos, Embarcadero, and Toad in the determination of the root cause of system issues.
• Evaluated report programs to determine those that should be modified, replaced, or if a new program was required.
• Performed QA Testing ensuring that requirements were met by systems fixes and enhancements.
• Coordinated and conducted meetings to coordinate user review and approval at all stages of system development and delivery.
• Worked in a team environment during requirements gathering and independently creating resulting specifications.

Accomplishments

• Motivated developers to complete over 80 developments on schedule for the GRAIL ERP Multicurrency system.
• Relieved the UAT backlog by aggressively performing QA testing of developments before submission to UAT resulting in improved and more efficient workflow.
• Created up-to-date Functional and Business (BRD) specifications for more than 100 application functions resulting in complete system documentation.

Sr. Project Manager/Application Support Analyst,Confidential, New York, NY 1999 to 2004

• Partnered with the business to identify goals and/or issues and determine the appropriate course of action.
• Led and participated on a Business Analysis in team in the development of Business and Technical Specifications for conversion from mainframe VSAM database to COTS WINS DB2/400 database.
• Teamed with Business Analysts in Database Analysis establishing mandatory fields in the Master Files to define a completed Property & Casualty Insurance transaction to the WINS system.
• Acted as mentor for less senior Business analysts.
• Prepared materials for Internal and External audit.
• Reviewed audit findings and prepared rebuttal and corrective actions.
• Redesigned Premium Accounting on WINS to process at an endorsement level with the inclusion of Billing Statements, Cash Application, and Trial Balance.
• Designed and Developed Intranet Web Site using HTML and Java.
• Demonstrated Developments and systems used for development.

Accomplishments

• Using analytical capabilities completed data mapping to convert the mainframe to DB2/400 resulting in a successful data conversion to the new application system.
• Motivated programming team to significantly reduce backlog of system issues resulting in increased time spent on developments and reduced time spent on maintenance..
• Haven taken self-motivated responsibility, established a structured environment following the SDLC with documented procedures for programming team resulting in more efficient of software developments.

EDUCATION

• Project Management
• Systems Analysis
• Computer Science
• Bachelor of Science Degree

CERTIFICATIONS

• PMP - Certified Project Management Professional