SUMMARY:

• More than 30 years supporting IT projects.
• Programming in High Level languages including SQL, C and UNIX scripting;
• Supported numerous tasks with clear oral and written communication;
• Employed different technical approaches including Agile and Waterfall techniques in Rational Project environments;
• Used Agile techniques including Scrum and Kanban;
• Programming experiences also include Web programming plus experience developing and reviewing task plans for Project CMMI Key Project areas;
• Have supported Configuration Management(CM) as a drafter of corporate plan to move CM to CMMI Level 2 to Level 3;
• Source code activities as programmer, CM Manager while Requirements Manager, UML diagramming using Visio to accompany Use Case packages;
• Used Epic and supporting User stories to build Requirements tree in JIRA, Doors, and Confluence;
• Exposed to CMMI Level 1, 2, 3 and 4 work environments;
• Data analysis and validation of data from one platform to the target platform;
• Supported Data Warehouse reports design by mockup development;
• Supported test the report functioning for the Data Warehouse for Test scenarios and Scripts;
• Extensive client and product owner involvement by maintaining backlog list;
• Provided support and direction to design, programming and test teams;
• Performed a survey analysis, interviewing, analysis, results presentations for process improvement;
• Specialized reporting process advisor to AWS startup for Confidential ; Business support for estimating Cloud services costs in Excel package.

TECHNICAL SKILLS:

• Requirements Analysis
• Technical Writing
• BPMN
• UML
• Agile Software analysis and design
• Use Case Development and Peer Review
• Project Activities Design
• User Story Development and peer review
• SDLC
• COTS Product requirements development
• ETL research evaluation and testing
• Data Dictionary Development
• Functional Analysis
• Systems Analysis
• Technical and User documentation
• Agile and Waterfall Software Development
• Software Testing
• Application Program Analysis
• System Transformation Analyst
• System Re - engineering Analyst
• System Redesign Analyst
• Project Evaluation Analyst
• Software Development Best Practices
• Software Enhancements Best Practices
• Software Development and Maintenance Programming and QA/Testing
• HTML and CSS programming
• Relational Database Design and implementation
• Peer mentoring.

PROFESSIONAL EXPERIENCE:

Sr. Business Systems Analyst

Confidential, Merrifield, VA

Responsibilities:

• Extensive Requirement Gathering from stakeholders to develop functional and technical requirements via face to face meetings for input into Functional and Technical documentation
• Developed User Stories for Cloud Service
• Served as product owner on Agile development for Confidential Cloud Service specification, design, development and testing of developed application and reporting.
• Participant in weekly review meeting of JIRA status entries .
• Participant in bi-weekly scrum meetings to discuss problems and successes.
• Analyzed Data Acquisition of Genome data; developed process flow in Confidential .
• Wrote several concept ad hoc reports outlining Agile software development
• Supported other members of the team in writing assignments
• Researched several matters for the Chief Director
• Worked with team to come up with JIRA recommendations for status reporting
• Interviewed several Infrastructure team members for Forms Design.
• Interviewed Data Acquisition team members to gain an understanding of their needs
• Acted as a sounding board for SQL issues and database design
• Peer reviewed Technical Documentation and made make improvement suggestions.
• Provided regular oral status to Chief Director as well as JIRA issues status updates.
• Authored several procedural documents and stored them in GitHub.
• Advised teammates on some syntax corrections for scripting.
• Researched ITIL Best Practices
• Developed ITIL Change Management Process Process diagrams

Sr. Business Analysis

Confidential, VA

Responsibilities:

• Joined and participating in technical forums, the Cyber Security Forum Initiative and Information Security Community to gain more knowledge and keep current technical matters
• Provided database technical support using SQL and canvassed for Confidential
• Supported three Proposals for Confidential and Confidential by editing Resume section and Management Approaches where Agile method was advocated.
• Reviewed corporate standards for Resume and Management sections of those proposals
• Researched Iterative development process pros and cons
• Edited Management and Technical Approach for those proposals
• Recommended Agile/Scrum methodology for Technical approach part of the Proposal efforts at Confidential and Confidential, which were adopted
• Suggested addition of Data Dictionary as a deliverable in suggested solution
• Developed resume format focusing on skills and achievement
• Drafted and edited Representative Resumes for those proposal efforts
• Drafted Management Plan for project as well Activity diagrams in Visio for proposals
• Used ETL to extract RecPro Requirements data to load that data to an Oracle database
• Joined and participating in technical forums, the Cyber Security Forum Initiative (CSFI) and Information Security Community (ISC) to review and keep up to date on current documentation on technical security matters
• Acquired and learned Balsamiq tool for mid-level fidelity prototyping of screen designs and wireframes
• Began study of Blueprint idiosyncrasies for UML
• Regular reading of CNET to stay current on technology

Confidential, Germantown, MD

Senior Business Systems Analyst/SME

Responsibilities:

• Added Requirements to CaliberRm requirements
• Supported product owners maintenance of user stories for development and testing phases of project.
• Developed UML Role diagrams
• Developed and maintained BPMN Swimlane diagrams using Visio diagramming overall processes from stakeholder inputs.
• Provider input to project Roadmap
• Drafted prototype for landing screen
• Specified Web services requirements in user stories
• Used ETL to align ReqPro Requirements with CaliberRM formats for Requirements; loaded the extracted requirements to CaliberRM
• Modified JC3 Requirements based on Project Owner’s concept
• Supported data dictionary development and maintenance
• Supported CM source code libraries of SQL and Unix scripting via SCCS
• Developed System Test Plan for SQL and PL/SQL software coding
• Drafted and maintained Project and Implementation Plans
• Drafted Agile Technical documentation summaries as product artifacts
• Interfaced with Project owner and stakeholders via team meetings, telephone calls, conference calls and requirements walkthroughs
• Maintained project backlog of work for Project Owner
• Coordinated with other Sprint analysts from Confidential .
• Updated monthly PowerPoint status slides

Confidential, Fairfax, VA

Senior Systems/ Requirements Lead Analyst

Responsibilities:

• Conducted Requirements Analysis of the eQIP application transformation
• Developed UML context and Role diagrams
• Drafted Users stories for the completion module based on users information and Adabas production code
• Conducted Team peer reviews of User Story Requirements
• Provided inputs into Project Roadmap
• Developed and maintained BPMN Swimlane diagrams for project understanding
• Used CaliberRM for Requirements storage, weekly customer demos and team reviews
• Reviewed activities and made suggestions for each Sprint as a team member
• Maintained the Project backlog for Project Owner
• Updated Project schedule weekly
• Interfaced with Project owner and stakeholders via meetings, telephone calls, and conference calls
• Traveled to and participated in Stakeholders demos and Requirements meetings in Confidential
• Managed Requirements using Doors to keep project on scope and within budget
• Peer reviewed other analysts meeting notes and functional Mitre documentation; drafted review notes for review of Mitre use cases and user stories.
• Reviewed Mitre coded Java programming; suggested documentation standards
• Performed Risk Analysis of Mitre proposed solution
• Offered tactful suggestions for correcting defects in Requirements documentation
• Proposed that any of the data call information collected conform to HIPAA standards for disabled participants in at Confidential
• Attended and participated in practice teleconferences with Program Manager
• Attended and participated in bi-weekly teleconferences with Program Manager and JC3 Program participants
• Reviewed and completed suggestion matrices for drafted Cyber Security documents
• Developed activity diagrams using Visio
• Coached and modified Mitre Requirements documentation for JC3
• Loaded modified documentation to repository SharePoint sites
• Member of ETL secure site requirements team for JC3 to be implemented using SQL Server
• Documented ETL process for loading data call data
• Drafted Technical documentation

Confidential, Reston, VA

Senior Business Systems Analyst

Responsibilities:

• Provided pre-presentation feedback to management in practice sessions
• Developed and maintained UML context and Role diagrams
• Liased with product owner for functional breakdown of requirement user stories for development.
• Participated in daily scrum meeting of issues and successes.
• Developed BPMN Swimlane Diagrams as a communication tool using Visio for project understanding
• Developed User Stories for client review
• Moved documentation from holding area to Sharepoint sites
• Developed “as-is” documentation for target systems
• Performed as Agile Analyst team member suggesting initial Functions for each Sprint
• Developed test scripts for SharePoint application
• Reviewed and edited drafts of supportive Implementation documentation
• Tested and reported defects to CM and QA/test managers; re-tested and reported until defect resolved
• Downloaded and modified RequisitePro requirements for the program; modified requirements and uploaded to those modified requirements CaliberRm requirements tool
• Reloaded functional requirement data (CaliberRm and Doors)to a CaliberRM Requirements Manager. ( Note: Task was to be completed using CaliberRM which was not available in the Project initially.)
• Edited System Requirement Specification (SRS) for project
• Worked with Word Processor staff to correct textual defects
• Rewrote technical sections in a unified format

Confidential, Silver Spring, MD

Senior Process Engineer/ Business Systems Analyst

Responsibilities:

• Drafted GAP and Agency analysis for the Confidential Plan of the Confidential
• Reviewed existing plan outline
• Met weekly with Project owner
• Developed UML Role diagrams
• Held meetings with stakeholders using existing plan outline
• Drafted project management plan, modified plan with stakeholders input
• Secured multiple sign offs
• Conducted baseline Plan review meeting with stakeholders, soliciting their inputs
• Recommended quarterly revisions for any facilities and/or personnel changes
• Maintained Plan through 6 revisions

Confidential, Crystal City, VA

Senior Process Engineer

Responsibilities:

• Edited IT Enterprise SOP documentation
• Conducted CMMI review of ARMY DARMIS program
• Drafted evaluation of that program
• Responsible for the IRS PAIG Process Continuing Improvements project
• Met weekly with Project Owner
• Reviewed PAIG Project documentation
• Developed 20 question survey to ascertain PAIG members attitudes and preferences for PAIG
• Analyzed data collected by script and survey participants
• Developed Excel graphs of survey results
• Developed PowerPoint presentation of survey results
• Presented presentation to Project Owners management and separately to PAIG participants
• Chaired focus group to to implement survey analysis findings with project stakeholders
• Result was PAIG process was cut by 20% in mandatory activities and meetings were held to 1 hour limit every 2 weeks with a published Agenda

Confidential, Falls Church, VA

Senior Systems Analyst

Responsibilities:

• Provided Proposal Evaluation support for Technical sections of proposal
• Performed work at College Park office and on-site
• Performed Requirements Analysis
• Performed Use Case development
• Performed stakeholder coordination and interface
• Performed testing support
• Provide Sprint contents review as Agile Analyst Sprint team member
• Maintained Project Business Model as new aspects of the case management model were discovered
• Performed Regression and System Testing
• Developed database schema for logical database design
• Developed a Plan for User Acceptance testing
• Base lined the Case Management system

Confidential, Baltimore, MD

Senior Analyst - Social Security Administration

Responsibilities:

• Evaluated 6 proposed task options for priorities of IT department
• Developed Business Case documentation which indicated strengths and weaknesses of each approach to modernize Disability Processing
• Interfaced regularly stakeholders and other contractors involved
• Supported Re-Engineering project as a Programmer/Analyst in C language
• Drafted Task evaluation plan
• Performed as an Agile Analyst team member drafting order of Sprints
• Outlined 6 Approaches in a PowerPoint deck for management presentation
• Developed draft Implementation Plan for selected approach
• Coordinated data call of Baltimore site for current data schema
• Presented Presentation to Project Owner and Stakeholders
• Attended Project Owner and Stakeholder presentation to their Management

Confidential, Silver Spring, MD

Production Resolution Data Analyst

Responsibilities:

• Wrote draft System Requirements Document (SRD) for re-engineering the Weekly Petroleum Supply Survey
• Work was performed on-site and Confidential
• Participated in a team of stakeholders draft System Requirements document (SRD) for re-engineering the Annual Petroleum Supply Survey
• Supported the System Design Specification (SDS) for design of using COTS products to replicate the functionality for the Weekly Petroleum Supply Survey
• Developed matrix of needs and features vs. products to evaluate best COTS products available
• Unit tested and System tested COTS implementations
• Provided C and Unix Agile programming support for software maintenance at Confidential
• Drafted Technical documentation for the ETL reported data for Surveys
• Recommended the establishment of a Production test bed to conduct final System testing at the Confidential
• Built Production test bed
• Served as QA/Testing Manager
• Member of the Computer Change Board (CCB)
• Reported status of QA/Testing efforts at weekly CCB meetings
• Conducted several systems tests of enhancements using the Test Bed
• Returned a defect document for enhancements that needed correction
• Recommended enhancements to further automate the Weekly Petroleum Supply data collection
• Served on a team to design the MUDS universal Survey Database for Daily, Weekly and Monthly Surveys
• Supported the MUDS project which was re-engineering
• Provided breakdown of defects by system that were overcome during the previous year

Confidential, Fairfax, VA

Requirements Analyst

Responsibilities:

• Drafted Standard Operating Procedures (SOP) for task analysis
• Performed database design in a team of 8 analysts with Project Architect
• Developed a data Dictionary of data items used in ChargeBack System of Interagency Financial Activities
• Performed data dictionary analysis data entry entry for the Accounting System part of the project
• Provided CMMI Plan support by drafting CMMI Level 3 Project Plan for the NIMMS/DFIRMS Charge back and Monthly Financial system
• Developed Analysis Process Diagrams using Visio to document stages of Analysis needed via the resources at hand

Confidential, Rockville, MD

Programmer/Analyst

Responsibilities:

• Developed task SOPs for support of FECS processing and UIS training and deficiency reporting, waterfall development and maintenance, CMMI Program support
• COTS demonstrations for development team to ascertain usefulness of COTS development utilities to procure
• Developed Training Guide Software Course in C/Unix for Unemployment Insurance Agents
• Tested developed training course software
• Developed user Acceptance Testing Plan for Stakeholders
• Worked as Programmer Analyst and Task Lead for documenting the as is FECS system for re-engineering effort
• Facilitated Change Control meetings to discuss Risks and Change Management
• Developed several screen handlers for Re-engineering using COTS software and its C Attributes
• Redesigned the Government Financial ChargeBack system; added a reporting capability to the redesign for DOL internal refinance record keeping
• Development environment was a C/Unix/Informix (relational database)/SQL - developed stored procedures for validation and database updating
• Developed several Unix scripts in the Bourne shell to recompile code using “make” utility
• Met with Product Owner and Stakeholders in Weekly Computer Board meetings to discuss status, staff re-alignments to meet deadlines and new work to be completed