Business Systems Analyst Resume

TECHNICAL SKILLS:

Technical: Microsoft Office 2015 (Word, Excel, Outlook, Access, PowerPoint), Microsoft Windows, Microsoft Project, VISIO, Internet, Lotus Suite, ALS, KO, CL, APPRO, ACAPS, ACBS, LaserPro, Freddie Mac, RMS, Hogan IL, TouchPoint, SDI, SAS Enterprise, Crystal Reports, Business Objects, Business Intelligence, DataMart Training, SQL, Visual Studio, XML, Quality Center,Inflectra SpiraTeam, Guidewire ClaimCenter, and LexisNexis Datafill

PROFESSIONAL EXPERIENCE:

Confidential

Business Systems Analyst

Responsibilities:

Guidewire ClaimCenter platform, complete claims solution for Auto, Property, Casualty and General Liability.
Responsible for Use Cases, User Stories, Business Requirements, workflows and vendor relations. Preparing status reporting and portfolio financial management of staff.
Oversaw LexisNexis project as combined PM and BSA, responsible for vendor relationship and project lifecycle from charter to inception.
Supported business lines via incident response, smaller project gatekeeping items and SME for systems.

Confidential

Business Systems Analyst

Responsibilities:

Responsible for Charter Scope, Business Requirements and Test Plans on projects, as well as keeping projects moving along to meet deadlines 10,000+ hours. Project Manager on many projects up to 5,000 hours using SDLC. Knowledge and use of Waterfall and Agile Methodologies.
Administrator of several Consumer lending systems, FIS ACBS lending system, as well as the Unifi, MSP and Freddie Mac Reimbursement systems. Responsible for system parameters, reporting, interfaces and vendor relations, risk matrices, data validation.
Support users via policy and procedures, training and testing and reporting on above systems. Provide detailed analysis of loan portfolio and provide lending suggestions. Work closely with Direct, Indirect, Small Business, Commercial, Credit Cards and Private Banking business units. SME with all lines of business. Assist with developing and complying with board and regulatory reporting.
Maintain regulatory reports, such as HMDA and performance reports via SAS Enterprise Guide and Crystal Reports via SQL databases and the SAS Data Warehouse. Also utilize Access databases and SQL queries. Member of HMDA AND Consumer Compliance Committees. Work with internal and external Auditors and the OCC for compliance related matters.
Support corporate and project groups, and provide input and analysis on business/system requirements. Support ALS, KO, CL, RMS and assist with RM, ST and other host - based systems. Provide QA support, scripting. Mapping knowledge of Hogan Loans, AFS systems.
Maintain vendor relations with Credit Bureaus and other Third-Party Providers. POC for all vendor and internal issues, upgrades or communications. Training of newly hired IT Staff.
Maintaining documentation to be in compliance and maintaining Sarbanes-Oxley regulations.
Directly involved with many bank conversions via mergers and acquisitions.

Confidentia, Akron, OH

Team Leader and Risk Analyst

Responsibilities:

Oversaw day-to-day activities. Handled employee hiring, scheduling, training, performance reviews, budgeting, vendor management, projects relating to underwriting, supervised projects related to lending, system updates and upgrade suggestions. Supervised 9 direct reports and 12 indirect reports.
Underwrote for Indirect and Direct lines of business as well as Small Business Banking, small commercial loans, Private Banking and sub-prime lending. Maintained a personal portfolio of over $189 million. Oversaw $2 billion retail portfolio. Wrote whitepaper on splitting off segments.
Responsible for disaster recovery, vendor auditing (SAS-70, critical vendor reporting), several SAS reports for management, employee and officer loans, and internal and external customer relationships and contract management. Submission and decisions regarding Request for Proposals with vendors.
Responsible for determining risk and training employees based on such risk. Also responsible for developing new processes and products. Strong understanding of risk based systems.
Strong ability to package loans to achieve an acceptable risk level and strong collateral position.

Confidential, Canton, Ohio

Personal Banking Representative

Responsibilities:

Loan Officer who oversaw sales staff within the branch. Performed branch meetings to entice additional sales referrals from the teller staff.
Created several successful in-branch programs generating above average referrals.
Worked with clients to customize loans and accounts to meet their individual needs.
Created large customer base through excellent salesmanship, understanding of the lending industry, and superior customer service.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship