Business Analyst Resume San Jose, CA - Hire IT People

SUMMARY:

Highly motivated and goal - oriented individual with 7 years’ experience working with fortune clients as business analyst.
Around 4 years of experience in an Agile environment as an Business Analysis.
Strong Knowledge of Software Development Life Cycle (SDLC) using Waterfall and Agile methodologies.
Successful in identifying and translating business requirements and user expectations by generating business requirement document (BRD), functional specification document (FSD), requirements traceability matrix (RTM) 'As Is' and 'To Be' analysis, risk analysis.
Expert in creating Unified Modeling Language (UML) diagrams, Activity Diagrams, State Diagrams and BPMN using MS Visio, Well-versed in creating Wireframes using Axure for Screen Mock-Ups.
Developed project charter, estimate project budget, NPV, created project plan and WBS, conducted change management, scheduled meetings, resource allocation, project tracking and reporting.
Experience in designing Test Cases and Test Scripts and conducting User Acceptance Testing (UAT).
Developed training materials and trained end users on newly developed and existing applications.
Team player, energetic, result-oriented, fast learner, excellent communication skills.

TECHNICAL SKILLS:

SDLC | Waterfall | Agile | SCRUM.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Business Analyst

Involved in end to end software development for Localization/Internationalization products including CCW, WebEx, and Cisco Jabber.
Liaison between software development team, localization team, theater stakeholders, SME’s to understand current business needs, and mining requirements.
Facilitated cross-functional meetings and conducted focused interviews, JAD & brainstorming sessions to gathering requirements, wrote user stories, BRD’s, FRD’s, acceptance criteria, performed root cause/risk analysis, preparation & execution of test cases for business acceptance testing (BAT) and performed UAT.
Created 'As Is' and 'To Be' analysis, business processes and data mapping to support user requirements. Developed UI prototype using mockup screen and UML context diagram, BPMN using MS-Visio.
Maintained a traceability matrix to ensure that all functional requirements are addressed at the use case level as well as the test case level.
Act as the go-to person to solve problems quickly and efficiently; Use problem solving skills to resolve large and complex business problems
Assisted QA team with user acceptance testing, develop and maintain quality procedures ensuring that appropriate documentation is in place.

Confidential, San Francisco, CA.

Business Analyst

Worked with WF software development teams, stakeholders and LSP Managers to gather requirements, writing user stories and test cases based on specifications.
Gathering requirements, prepared BRD’s, FRD’s, performed root cause/risk analysis, ROI analysis, preparation & execution of test cases for business acceptance testing (BAT) and performed UAT.
Prepared business case for existing systems with different options for in-house localization project management implementation with estimated effort, cost, benefits and risks involved.
Worked with Change Control Board (CCB) when there were changes in requirements and resolved stakeholder conflicts and ensured no scope creep during project implementation.
Developed project charter, estimate project budget, created project plan and WBS, conducted change management, scheduled meetings, resource allocation, created milestones, dashboards, project status updates to stakeholders and management. Pro-actively anticipates project risks and issues and ensures adequate mitigation is put in place to ensure delivery is not compromised.
Performed gap analysis ("AS IS" - "TO BE"), created process flow, documentation, root cause, impact, gap analyses. Executed UAT test cases, executing test scripts, defect logging.
Lead process improvement initiatives and optimized process performance by reducing the cycle time by 30% and reallocating resources, which generated net cost savings.

Confidential, Reston, VA

Data Analyst

Created and summarized data for reporting, analysis, and presentation by using pivot tables, vLookups, and complex formulas. Identified and resolved data integrity issues.
Queried large and complex datasets, designed and created data reports and created SQL queries for on-demand information for stakeholders.
Develop impactful insights that drive strategy and decision making
Used MS-Visio for flow-charting, process model and architectural design of the application.
Document all the timestamps of the steps performed in excel sheet and MS-word for auditing purpose.