PROFESSIONAL SUMMARY: :

Almost 5 year's industry experience as a Business Analyst with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis. Expertise in working with Business Analysis, Business Processes, Business Process Models, Business Flow Diagrams and Business Requirement Documents.

• Expertise in Business Systems Analysis and Requirements Management.
• Direct responsibilities include experience with requirements gathering, planning, organizing, and Change Management.
• In Depth Knowledge of SDLC methodologies like Waterfall, Scrum and Agile.
• Experience in all phases of Software Development Life Cycle (SDLC), aspects including Requirements Analysis, Design, Development, Testing and Deployment.
• Experience in developing and writing functional business requirement and process flows.
• Experience in conducting JAD sessions for project definition involving analyzing requirements, creating prototypes, and user interface documents.
• Experience in Business Process definition, Risk Analysis, and Use case Analysis.
• Experience in Business Analysis using tools such as Functional Flow charts, Workshops and Brainstorming Sessions.
• Used MS Visio for process modeling and business process flow diagrams
• Also Used Ms Visio for wireframes
• Extensive exposure to Rational Unified Process (RUP) methodology including UML diagrams
• Experience with User Acceptance Testing (UAT) & release skill sets
• Developed use case diagrams, sequence diagrams, collaboration diagrams, state diagrams and activity diagrams using UML to make users and developers understand the system.
• Worked with pharmaceutical data processing and have excellent knowledge of user membership activity data handling.
• Experience of doing GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis, Risk analysis, and ROI analysis.
• Excellent Analytical skills to understand the Business process and Functionality requirements and to translate them to system requirement specifications.
• Confident with current industry standards, such as 21 CFR part 111, cGMP, CAPA, SDLC, System Validation, ISO 9000.
• Worked with pharmaceutical data processing and have excellent knowledge of user membership activity data handling.
• Team player, result-oriented, fast learner, excellent communication skills with strong research capability.
• Performed QC (Quality Check) extensively on tasks performed by other team members.
  

PROFESSIONAL EXPERIENCE: :

Client: Confidential, Science, IA Jun 09 - Present Role: Business Analyst

Confidential, is a healthcare company devoted to Manufacturing of dietary supplements using new technologies to manage health.

Was involved in engineering LIMS (Laboratory Information Management System) application to maintain the in-house information of all testing, batch records of dietary supplements that went into the market and manufactured supplements under research.

Responsibilities:

• Performed Feasibility Study, Project Planning, Requirements Analysis, and Prototype Development
• Followed Agile SDLC methodology from requirement analysis through deployment, using Agile methodology
• Gathered Business requirements and documented them and translated them into system specifications and business process flow for internal and B2B webservices. Researched various steps in project lifecycle and constructed system in a way that the high-risk material would be easily identified and monitored.
• Developed data models and maps for testing purposes
• Designed the 21CFR Part 111 Assessment plan for the application and involved in developing Requirements Traceability Matrix (RTM)
• Involved in Computer System Validation according to FDA guidelines, GLP, cGMP and 21 CFR part 111
• Facilitated Joint Application Development (JAD) for communicating and managing expectations to discuss ways of integration of rational tools with current system
• Developed test plans, test conditions and test cases to be used in testing based on Business requirements
• Proficient in creating UML Diagrams including Use Cases Diagrams, Activity Diagrams using Rational Rose and MS Visio
• Prepared comprehensive Use Case Specifications document by identifying the use cases from the collected business gathering document.
• Managed the change request and analyzed the impact of the change request on the application in regards to Project Plan, Project Scope and Project Schedule.
• Reviewed with developers to match requirements.
• Worked with development and testing teams to accomplish timely release.
• Extensively used SQL for data extraction and took part in User acceptance Testing (UAT).
• Involved in User Manual designing, and knowledge transition seminars; conducted benchmarking activities to identify best practices in the industry

Environment: IBM DB2 database, IAA, MS Office, RUP, UML, Rational Requisite Pro, Rational Rose, Rational Clear Quest, Clear Case.

Client: Confidential, Sep 08 - Jul 09 Role: Business Analyst

Confidential, is the second largest pharmaceutical company in the world. Merck is a global research driven pharmaceutical company that discovers, develops, manufactures and markets innovative vaccines and medicines.

Confidential, wanted a stronger analytics in place to aid decision making on its R & D investment portfolio. Merck deployed for a Microsoft enterprise project management solution, business need was enterprise project management and business intelligence and reporting. Merck wants the measure of its investments against its strategy, make timelier decisions, and maximize the value it receives in return of investment (ROI).

Responsibilities:

• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Performed Requirement Gathering & Analysis by actively soliciting, analyzing customer requirements and prepared the requirements specification document for the application using Microsoft Word.
• Created activity diagrams and sequence diagrams to analyze the requirements and recommend solutions using wireframes.
• Involved in creating Use Case diagrams and State Diagram using Rational Rose.
• Developed Use Cases that define requirements of the system.
• Assisted the technical team in translating application functionality into application architecture.
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Organized meetings to discuss outstanding issues with QA team and developers.
• Followed Agile approach of development throughout the project

Environment: Java, Vb.net, Rational Unified Process, UML, UNIX, Visio, MS Project, SQL Navigator, Win Runner, and Test Director.

Client: Confidential, Philadelphia, PA Jan 07 - Aug 08
Role: Business Analyst

Confidential, and its affiliated companies have led the marketplace by introducing key innovations that make health care services more accessible and affordable for customers, improve the quality and coordination of health care services, and help individuals and their physicians make more informed health care decisions.

The project entailed analysis of the client letter sending system. The intent was to identify areas of operation where significant savings could be made. The system would generate and send letters to credit card customers every time a change (Product closure, customer initiated changes, bank initiated changes, account termination etc.) occurred on the account. The requirement was to identify which events could be omitted from the "Letter Shop" module, analyze impact on business and code, and forecast a quarterly savings pattern.

Responsibilities

• Understand and articulate business requirements from user interviews and then convert requirements into functional specifications.
• Conducted joint requirements planning (JRP) sessions as a facilitator to gather requirements from the business area and create the Business Requirement Document (BRD).
• Implemented Agile and followed iterative, Use Case driven process for requirement documentation and deployment. Created Use cases, activity report, logical components to extract business process flows and workflows involved in the project using Rational Rose, UML and flow charting tools such as Microsoft Visio.
• Presented Use Cases to the team and made updates to the document based on feedback received
• Worked with the Release Manager in defining scope and planning releases.
• Worked closely with QA to develop Test Plans and Test Cases as per the requirements using Mercury Quality Center.
• Reviewed and processed Test Plans, Test Cases, Test Case Execution and performed data validation using specification documents and Quality Centre.
• Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.
• Helped the Database team identifying requirements.

Environment: IBM DB2 database, IAA, MS Office, MS Project, RUP, UML, Rational Requisite Pro, Rational Rose, Rational Clear Quest, Clear Case. Mercury Quality center, SQL.

Client: Confidential, India Mar 06 - Dec 07 Role: Jr. Business Analyst

Confidential, is an IT Solutions and Service Provider which offers guidance, know-how and a comprehensive portfolio of services to help customers realize measurable business value from their IT investments.

Project was Automated Bill Pay System:The aim of the project was to implement a system which can be used by the customers to pay their bills online. This product can be integrated with existing banking systems. Some of the main features of the system are managing payee information, scheduling payments, determining estimated delivery dates etc. It also generates a variety of reports regarding the history of payments, payee information etc.

Responsibilities:

• Interacted closely with the Subject matter experts (SME) for the functional requirements gathering.
• Facilitated JAD sessions, conducted interviews, Q and A sessions with business users to solicit business requirements relative to proposed functionality and created Functional and Non-functional requirements.
• Worked closely with the development team to clarify and understand functionality, resolve issues and provided feedback from the UML diagrams.
• Created Use Cases and Business Use Cases model after accessing the scope and status of the project and understanding the business processes form USER perspective.
• Analyzed, collected and prepared user requirements, definitions, scope and expectations for deliverable plans and delivered system documents, processes, diagrams.
• Defined business processes, identified gaps, evaluated requirements and change requests, managed scope and transferred knowledge.
• Developed and managed all the work plans, acted as the key client contact, handled all kinds of scheduling, ran all status meetings and compiled various reports.

Environment: UML, Use Case Analysis, MS Visio, Enterprise Architect, MS Office

EDUCATION: :

Professional Science Masters in Biotechnology
Bachelor in Biotechnology