Business Analyst Resume

SUMMARY:

Scrum Certified Business Analyst with 2+ years’ experience seeking opportunities that will help contribute to transform business analysis and strategies into effective solutions. Consistently looking for opportunities to build upon my strengths and embrace new challenges. Hold a bachelor’s in Computer Science and an MBA in Finance & Marketing.

TECHNICAL SKILLS:

Business case development
Requirements gathering, analysis and documentation
Business process modelling, creating scope models
Creating and executing test plans, test scenarios and validating test cases
Scrum certified (SFC)
Microsoft Share Point 2013 Certified
Working knowledge in Visio, Axure, HTML, SQL, TFS, JIRA
Strong organizational skills & Excellent communication skills
Oral & electronic presentation and report writing
Proficient use of Microsoft Office products, particularly Word, Excel, Power Point and Outlook

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

Analyzed and documented business requirements and translated user stories, narratives to specification and design
Key player in the entire SDLC process of various projects, obtained good knowledge in agile - scrum and waterfall methodologies
Prioritize and schedule projects. Partner and collaborate with the teams and clients in project development phase
Providing enterprise content management solutions with in the organization for Deloitte's global consulting sites
Liaison between clients, product owners and technical teams to help establish, improve and implement quality standards, processes and procedures
Evaluating, analyzing & implementing client requirements in SharePoint site designs
Experience in developing mock-up screens, wireframes and scope models using tools like MS Visio, Star UML and Axure
Documenting Business processes and models
Created and executed test plans, test scenarios and test cases in alignment with business requirements. Performed User Acceptance Testing and Functional Testing

Environment: SharePoint, JIRA, Star UML, Photoshop, Visio, Axure, MS Excel and MS Word

Confidential

Intern - Market Research Analyst

Responsibilities:

Conducted market surveys on various customer services at several branches of the bank
Interacted with customers, bank employees and documented all the findings
Analyzed survey data to glean insight into customer preferences
Created presentations including charts and summary reports to present survey results
Proposed and documented solutions to improve employee productivity and enhance customer experience by reducing wait times

Environment: MS Excel and Word