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Business Analyst Resume

SUMMARY:

  • Scrum Certified Business Analyst with 2+ years’ experience seeking opportunities that will help contribute to transform business analysis and strategies into effective solutions. Consistently looking for opportunities to build upon my strengths and embrace new challenges. Hold a bachelor’s in Computer Science and an MBA in Finance & Marketing.

TECHNICAL SKILLS:

  • Business case development
  • Requirements gathering, analysis and documentation
  • Business process modelling, creating scope models
  • Creating and executing test plans, test scenarios and validating test cases
  • Scrum certified (SFC)
  • Microsoft Share Point 2013 Certified
  • Working knowledge in Visio, Axure, HTML, SQL, TFS, JIRA
  • Strong organizational skills & Excellent communication skills
  • Oral & electronic presentation and report writing
  • Proficient use of Microsoft Office products, particularly Word, Excel, Power Point and Outlook

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Analyzed and documented business requirements and translated user stories, narratives to specification and design
  • Key player in the entire SDLC process of various projects, obtained good knowledge in agile - scrum and waterfall methodologies
  • Prioritize and schedule projects. Partner and collaborate with the teams and clients in project development phase
  • Providing enterprise content management solutions with in the organization for Deloitte's global consulting sites
  • Liaison between clients, product owners and technical teams to help establish, improve and implement quality standards, processes and procedures
  • Evaluating, analyzing & implementing client requirements in SharePoint site designs
  • Experience in developing mock-up screens, wireframes and scope models using tools like MS Visio, Star UML and Axure
  • Documenting Business processes and models
  • Created and executed test plans, test scenarios and test cases in alignment with business requirements. Performed User Acceptance Testing and Functional Testing

Environment: SharePoint, JIRA, Star UML, Photoshop, Visio, Axure, MS Excel and MS Word

Confidential

Intern - Market Research Analyst

Responsibilities:

  • Conducted market surveys on various customer services at several branches of the bank
  • Interacted with customers, bank employees and documented all the findings
  • Analyzed survey data to glean insight into customer preferences
  • Created presentations including charts and summary reports to present survey results
  • Proposed and documented solutions to improve employee productivity and enhance customer experience by reducing wait times

Environment: MS Excel and Word

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