Information Assurance Analyst Resume

PROFESSIONAL SUMMARY:

Insightful result driven Cyber Security Analyst with more than 4 years of experience. Extremely organized and able to work within multiple teams to provide solutions and planning and goal - setting acumen to achieve objectives. Effective communicator who easily builds consensus among diverse groups such as Programmers, Developers, Engineers, and others from all organizational levels and organizational backgrounds.

CORE STRENGTHS:

PROFESSIONAL OVERVIEW:

Information Assurance Analyst

Confidential

Responsibilities:

Effectively communicate to stakeholders’ detailed information around schedule, scope, required documentation, security objectives, risks/vulnerabilities, and remediation actions
Review test results and provide independent Q&A and validation of results. Manage risks by providing formal and information risk assessments and facilitate plans of action and milestones (POA&M) management.
Conduct ad hoc validation on an as-needed basis to assist with closing open POA&Ms’ or vulnerability remediation.
Collaborate with agency officials and stakeholders to facilitate meetings to address event driven triggers around system risks.
Understand FedRAMP requirements/regulations, cloud technology stacks, and translate 3PAO results into agency RMF methodology.
Review system security controls (managerial, operational, and technical) to determine applicability against federal requirements (e.g., Confidential SP )
Document POA&Ms’ s for corrective action following assessment activities and in response to identified vulnerabilities Apply knowledge of Information Assurance Vulnerability Alerts (IAVAs)
Ensure integrity of IT systems by identifying and mitigating potential avenues of exploitation, including system level attacks and user level attacks
Coordinate planning, scheduling, and testing of projects in the Assessment and Authorization (A&A) process
Conduct hand on security testing, analyzes results, documents risks, and recommends countermeasures
Advise and assist with the Lifecycle Assessment and Authorization (A&A) process and development of Systems Security Plan ( Confidential )
Develop risk assessments, recommend mitigating countermeasures, and write short, succinct risk assessment and reports for submission to the Chief Information Officer
Apply working knowledge of Intelligence Community Information Assurance policies and regulations and how they relate to the A&A process
Assist with the management of security aspects of the information system and perform day-to-day security operations of the system
Maintain operational security posture for an information system or program to ensure information systems security policies, standards, and procedures are established and followed
Provide security test and evaluation of assets, vulnerability management and response, security assessments, and customer support

IT Technician

Confidential

Responsibilities:

Facilitated second level support for escalated service requests
Evaluated help desk operations to ensure service levels are being met
Assigned and prioritized open services requests
Identified, troubleshooted, and resolved user system issued
Maintained customer satisfaction in every step of service delivery
Installed, supported, configured, evaluated, maintained, monitored, and analyzed systems and software in a client network environment
Utilized remote management software to resolve client requests
Documented, reviewed, and improve existing or new procedures and workflows
Worked within our issue tracking system to assign, prioritize, document and maintain ownership of service tickets throughout their lifespan
Collaborated with other Marathon Health ambassadors on issue resolution
Participated in ongoing personal and attainment of technical s
Served as the first point of contact for clients seeking technical assistance
Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Performed remote troubleshooting using diagnostic techniques and determine optimal solutions
Managed a ticketing system for all client support requests
Directed unresolved issues to the next level of support personnel

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